I stayed at the Westin Dhaka for a few weeks, and am conflicted about the experience. The rooms are extremely comfortable, but the five year old room still seem like it was built in the 70s. Some employees are excellent and deliver service above anything I´ve experienced in my years of travel, while others deliver service below your local motel. The restaurants can provide excellent service and food on busy days and provide terrible service and lukewarm food on quiet days.. Everything combined with prices that makes a Norwegian blush.
A complaint to Starwood resulted in a standard response with several excuses and no mitigation… Follow-up questions a week ago were kept unanswered.
For now, this is the best hotel in Dhaka, but I would rather recommend a similar experience at Lakeshore with $100 lower rates. The moment Le Meridien and other competing hotels open for business I´m gone…More
- Free Wifi
- Free Parking