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“Good rooms, pleasant stay”

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Sheraton Baku Airport Hotel
Ranked #16 of 113 Hotels in Baku
Certificate of Excellence
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good rooms, pleasant stay”
Reviewed November 5, 2012

Nice standard of rooms, expensive food/hotels but clean. Try and get a room package with internet as it is very expensive!
TV has very one english speaking channel - BBC world, oh and fashion TV!
Nice touch with robe and slippers as standard in the room.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kabir13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBaku, Sales and Marketing Department at Sheraton Baku Airport Hotel, responded to this review, January 23, 2013
Dear Valued Guests,

Thank you for your time and effort to share your feedback from your stay with us at Sheraton Baku Airport Hotel.

We are happy to hear that you enjoyed our beautiful guest rooms. With regards to pricing of food & beverage & internet this is in line with what the local Hotel industry offers and also in line with the specific Hotel classification.

We hope you had an exceptional visit to Baku and we look forward to welcoming you back in the near future.

Warm Regards,
Sheraton Baku Airport Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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132 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2012

I have stayed at this hotel a few times. When it was holiday inn, airport hotel and now the sheraton. I must say its clean but you need a bank loan to buy any food or drink!!! Very overpriced and as its at the airport there's nothing else around. Internet is also priced at 15 mant (12 gbp a day) rip off! Either be a no frill hotel and pay extra for everything or be a 4 star hotel and include wifi etc. Your better off staying downtown which is 20mins taxi away.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bearairways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
217 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 14, 2012

Rooms are quiet and spacious, clean and well maintained. Breakfast was so-so at best. Poor variety but what was there, was tasty and good. Even though close to the airport, it is a quiet property! Don't plug your lap top into the same socket as the night stand, it blows the fuse and you'll run your lap top battery down before you know it.

Room Tip: Any of the rooms seem to be good, all are quiet. I particularly was on the 5th floor, facing the ru...
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pekopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 22, 2012

The location is excellent: the hotel is next to the airport terminal. Rooms are great, reception works efficient. Only the surounding of the pool looks a little bit sad, there are to many walls around. Parking at the hotel possible.
Shuttle to the city works on time. Breakfast ist good, but not excellent.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FS_2012_india
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBaku, Sales and Marketing Department at Sheraton Baku Airport Hotel, responded to this review, October 22, 2012
Dear Valued Guest,

Many thanks for your feedback about Sheraton Baku Airport Hotel.

We are pleased that you enjoyed comfort and cosiness of our guest rooms and professionalism of our associates. Our hotel do provide free shuttle service available during day to the city center which is only 25 minutes away from hotel.

Once again thank you for the time you spent to write this review and we hope to welcome you back at Sheraton Baku Airport Hotel.

Warm Regards,

Sheraton Baku Airport Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki Region, Greece
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed September 6, 2012

Visited this cosy hotel once again, service is good & consistent on the same level like last time, friendly reception and accomodating bar staff10 min walk to airport terminals - perfect for transit passangers
Hotel has well equiped gym and spa, as well as normal size pool

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller101972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBaku, Sales and Marketing Department at Sheraton Baku Airport Hotel, responded to this review, October 22, 2012
Dear Valued Guest,

Thank you for taking time to write your review about Sheraton Baku Airport Hotel on TripAdvisor.com.

We are more than delighted to know that you are one of our regular guests and that you've enjoyed the comfort of our hotel and all services and facilities it provides.

We hope to welcome you back to the Sheraton Baku Airport Hotel when you are next in Azerbaijan.

Warm Regards,

Sheraton Baku Airport Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku, Baki, Azerbaijan
1 review
Reviewed August 30, 2012

It is used to say that a good person is not a profession. Generally I agree with this statement, but it should not been related to Hotel business. Meeting and knowing Sheraton Baku Airport Hotel personnel made my presence in their Hotel unforgettable and very relaxed. Service, cuisine, meals in general make me enjoyed and i would like to make the best rating mark for it! The atmosphere is very comfortable and quite, rooms are clean with a lot of facilities. If you want to spend your time in Baku, Sheraton Baku Airport Hotel is the finest place for this. And do not forget to swim in their pools.. which are so wonderful in such hot Baku weather.

I am looking forward to being there more and more times!

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank _12338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBaku, Sales and Marketing Department at Sheraton Baku Airport Hotel, responded to this review, September 24, 2012
Dear Valued Guest,

We thank you for the time you have taken to post your comments on TripAdvisor.

We are pleased that you enjoyed everything at our hotel and we thank you for highlighting our memorable service, cuisine and our outside pool at BAR BAKU. We are also glad that our associates took good care of you and assisted with all queries.

We wish you a pleasant continuance of the remaining summer days and hope that your plans will bring you back this way in the not too distant future.

Warm regards,

Sheraton Baku Airport Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baku, Azerbaijan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 27, 2012

I had an amazing time at Sheraton last month. First of all, the hotel staff privides the best service, is extremely kind, friendly, helpful and always make guests feel comfortable.
The rooms have lots of facilities, nicely furnished, smell fresh and are very clean. The food is really tasty. You may also enjoy your time with some cold drinks in the sun by the swimming pool. For me, the location of the hotel away from the crowded city is one more advantage.
If you wish to go to the city center a shuttle will be provided.
If you really want to enjoy your time in a quiet and wonderful place, it is worth staying at Sheraton Baku, you will love it.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nasiba H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonBaku, Sales and Marketing Department at Sheraton Baku Airport Hotel, responded to this review, September 13, 2012
Dear Valued Guest,

Thank you for taking the time to review Sheraton Baku Airport Hotel. We were happy to hear that our associates helped to make your stay with us memorable; I will be sure to pass along your comments for the rest of the team to see. We were also happy to hear that our hotels location was well suited for you.

Once again thanks for sharing your review on Trip Advisor and we look forward to welcoming you back on your next trip to Baku.

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Baku Airport Hotel

Property: Sheraton Baku Airport Hotel
Address: Heydar Aliyev International Airport, Baku 1044, Azerbaijan
Location: Azerbaijan > Absheron Region > Baku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Baku
#17 Business Hotel in Baku
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Baku Airport Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
Sheraton Baku Airport has the perfect location at Heydar Aliyev International Airport (GYD), just 10 minutes from the beach and 25 minutes from the city centre and just 3 minutes away from the Exhibition Center. UNESCO World Heritage Sites and shopping and entertainment venues are also nearby. All of our 205 air-conditioned guest rooms and suites have everything you need for a restful, productive stay. Keep connected with High-Speed Internet Access, a Flat Screen Television, and a direct-dial telephone. We have plenty of ways to help you stay busy or relaxed. Enjoy a customized session at Gazelli Spa and Wellness, which features Thai massages and a Turkish bath. Swim a few laps at the pool, or get a good workout at the gym. And our business centre offers High-Speed Internet Access to help you get work done. Our hotel also has a wide selection of food and drinks. Flavours serves American breakfasts and Mediterranean lunches and dinners.Stay connected to home and the office at the Link Cafe Sheraton(SM) experienced with Microsoft, located in the heart of the lobby, or watch a game at the Fly Inn sports bar. For an important meeting or event for up to 650 guests, our eight function rooms are ideal. They total 388 square metres and include modern audiovisual technology. ... more   less 
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Also Known As:
Holiday Inn Baku
Baku Holiday Inn

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