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“Poor Service and Facilities”
2 of 5 bubbles Review of Hotel Ambiance

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Hotel Ambiance
Ranked #79 of 113 Hotels in Baku
Berlin, Germany
Level Contributor
68 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Poor Service and Facilities”
2 of 5 bubbles Reviewed November 7, 2012

This hotel is far below being a 4 star hotel as they publish. Rooms are not well decorated, the main needs are not available (such as hangers, they are all broken, wardrobe small and dirty, not enough electrical plugs), towels are very dirty, TV is old with very few channels.
However, the hotel is very quite, breakfast is rich, yet not well organized, it is very difficult to open all plastic coverings on each plate to serve yourself. Staff at the restaurant is not helpful at all, they do not welcome the guest, they do not even say hello or good morning. The reception staff is polite and a bit more communicative. My company reserved me there, yet I would never return to this hotel in the future.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank travelogue88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

Traveler rating
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    2
    1
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Families
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Date | Rating
  • English first
  • German first
  • Russian first
  • Turkish first
  • Any
English first
Ottawa, Canada
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

When I booked my trip this place was the best price. Good hotel, nice staff. Free pickup and drop off at the airport. They were very helpful in booking tours and trips.
Slightly far from the main attractions though so be prepared to either cab or bus to the old city and surrounding area.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jouellet23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ganja
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed May 20, 2011

I have checked in standard room in morning as arrived to Baku. Definitely visited my room for the bathroom, the toilet was not flushing. However, I had to leave for a meeting. I informed the administrator about it and paid before leaving the hotel to come back later. When I got back by the afternoon in 6 hours and all other rooms were given. I couldn't anyhow change my room so wanted to check out from the hotel. But the administrator and hotel manager created all kind of problems in order charging for the room and refused to paying back.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Afgan7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Ambiance

Property: Hotel Ambiance
Address: 52 A Salamzade St, Baku 1095, Azerbaijan
Location: Azerbaijan > Absheron Region > Baku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #79 of 113 Hotels in Baku
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Ambiance 4*
Number of rooms: 21
Reservation Options:
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