This was a return visit, not by choice. Company uses this hotel so I had to endure the endlessly poor service. The room was quite good and comfortable. The maid service was excellent, the rest of the staff was abysamal. I used the room service because there was no restaurant open, just the bar which was always empty and the food took an age to come.The room service was reasonable and the food was OK and better than I remembered having before, so something has improved. Breakfast buffet was also better.
It is just the total indifference of the staff (apart from the cleaning staff), which really grates. I dread the thought of returning there. As a hotel it is potentially good, with a good location. I am amazed they make money with their staff, perhaps thats all they expect in Azerbaijan.
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