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“Disappointing food, poor service”
Review of Firuze Restaurant

Firuze Restaurant
Ranked #31 of 852 Restaurants in Baku
Certificate of Excellence
Price range: $5 - $30
Cuisines: Albanian
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Description: The Firuze Restaurant is a reborn legend of beautiful Baku staying with us for more than ten years. The restaurant offers its visitors a wide range of both - national and European cuisine. There was no guest who stayed indifferent to Firuze's colorful interior, who left the restaurant without a photo with Azerbaijani carpets and old copper dishes on the background, or who did not put on national kelagai and aragchin. Firuze is a great place to hold a business lunch or dinner, to organize a private party or just spend time with family or friends in a pleasant environment. We are inviting everyone to visit our restaurant located on the Fountain Square - in modern heart of the ancient city Baku!
Reviewed April 8, 2019 via mobile

We went for lunch and had the mixed kebab. It was mediocre and nothing to write home about. The service was appalling and despite there being plenty of staff and not busy, they stood around chatting while we waited 20 minutes to have our order taken and then almost an hour for food. There were other guests in the same boat as I witnessed at least one other group complain that they hadn’t been attended to. Nice decor though, which gets it an extra star.

Date of visit: April 2019
Thank davidbagnall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 - 23 of 1,704 reviews

Reviewed April 7, 2019 via mobile

Firuze Restutrant in Nezami street is one of the best resturant in Baku in terms of food quality and price. The environment and services is superior. Very afforadable price compared to other local food resturants.
We enjoyed the food and juices are fresh and delicious.

Highly highly recommended.

Date of visit: April 2019
1  Thank KhalafK_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2019

Came here for dinner on the first night in Azerbaijan. Ordered the Dushbara soup and the traditional pilaf. The soup was good but the pilaf was a bit sweet, in spite of the fruits present in it. The pilaf portion was disappointing and I was glad I did the soup also. The ambiance is pretty traditional with and underground cave setup with carpeted stone walls. Considering it's location (in Fountain Square) this is one of the tourist trap restaurants for local food. The servers were very "I don't give a ***" attitude. No greetings, no smiles, no follow ups. The place starts to get crowded so make sure you reach here around 7-7:30 pm for dinner.

Date of visit: March 2019
    • Value
    • Service
    • Food
Thank yashgupta25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2019 via mobile

We went as a family to experience a nice cuisine. We were sat on different tables in awkward numbers but that was understandable as it was very cramped. We all ordered our food at the same time (the food was rather pricey and none of the dishes came with rice or bread) we were told the wait would be about 45 mins. Everyone in our family got there food within an hour but our still wasn’t here. Some of our family had ordered the same food as us so there was no reason for ours to be much later. We waited another hour and our food eventually arrived. Cold. We informed the server and he STUCK HIS HAND INTO OUR FOOD. Then was very rude to us. We asked to speak to the manager who started to say that he would MICROWAVE it for us and we had to pay. Our family were also very unhappy with the portion sizes and taste.

Date of visit: March 2019
Thank Tt2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2019 via mobile

First time I loved the food and a great variety of vegetarian dishes. Service was really helpful and nice.
We went there again and I was disappointed. Vegetable kebab was horrible- only two pieces of veggies, no sauce.
Both times the bill was checked for a higher price than we should pay.

Date of visit: March 2019
Thank dominikaj134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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