This is definitely not a 5* hotel, maybe passable as 4*.
Large comfortable, clean spacious room, and it had the best most powerful large shower I have ever used, fabulous! Breakfast & food very good, wine expensive but that is the same everywhere in Baku. Staff very pleasant and happy to help. Great omelettes made to order for breakfast.
Gym & pool very small, basic but adequate. Didnt try the spa treatments as they were quite expensive.
Female reception staff spoke good english which was not the case everywhere. I managed ok as I speak a little Turkish which is understood in Baku, however, Turks cannot easily understand Azerbaijaani!!
The hotel was kept at too high a temperature in November, it was much too hot, especially in reception, dining room, restaurant, it was over 25 degrees at all times.
Cleaning staff did a good job of keeping the rooms clean and tidy each day.
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