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“Not the best”
Review of The Crown Hotel

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The Crown Hotel
Ranked #87 of 112 Hotels in Baku
Barnsley, United Kingdom
Level Contributor
101 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Not the best”
Reviewed June 7, 2013

Stayed at this hotel only for one night due to our usual hotel being unavailable, which was a shame. Check-in was easy but no smiles or hello's. I asked for a non smoking room but am sure people had been smoking in there previously at some point, room was very dated and matress not so comfortable. I suppose the only good thing from the hotel was the meal I had that evening which was very nice, the staff in there were pleasant. But unfortunetly the following morning the breakfast was, well lets leave it there.
As for a 5* hotel, no chance.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stuartbowman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 26, 2013

The hotel staff are unhelpful and rude, the showers on some days are freezing, the breakfast is terrible, the hotel is very dated, the food is overpriced and all ways cold and the hotel staff have been known to steal things from peoples rooms!!! The only good thing i have to say about this hotel is that the pool/ sauna/gym facilities are acceptable and Dingy bar staff have a nice guy (Emil).
I would not recommend staying here, its about the equivalent to a 2/3 star at best in the UK.

Room Tip: Make sure you get rooms in the new part off the hotel as they will try rip you off with a small room...
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank MattSheard1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Baku hotels

Baku, Azerbaijan
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 5, 2013

If you have to spend 1 or 2 days it might be just OK but if you have to stay longer I do not racomande this hotel at all!!
Very unfriendly staff, breakfast sucks no real food!!One bartender (Emil) is OK........Food sucks and is very expensive. AC might work during the day (sometimes not even then and if you ask you will get the answer to open the window with 80°F outside temp!!!!) but definetly is not working at night!!! shower is a lottery it might be you have enough pressure then is changing from warm to hot and the to cold without that you have to do any thing (might be fun for kids but sure not if you have to go to work !!) They are not kind enough to knock and wait till you say to enter!!!! the service guy just steps inn !! that all is costing 180AZM over 240$ reality is not worth 60$......is sure my last stay in this hotel!!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank em e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 22, 2013

My friend and i stayed there for 4 nights.everything was in good condition.we booked sea view room and the view was astonishing.the only problem was with staff not being able to communicate in English. in general this is the biggest problem in baku(not just the hotel staff).but they were friendly.we didnt have toothpaste in the room and we couldnt make them understand what we want!!
the breakfast was excellent i suppose and the internet connection in coffeenet was so fast.
Just 2 mins walk to the main bus station,.
I recommend it to everyone.

Room Tip: choose sea view room
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shaghayegh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dundee, United Kingdom
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed April 21, 2013 via mobile

Stayed here overnight and was made to feel very welcome by all the staff, no exceptions! Restaurant although welcoming feels unfinished, a little peek behind the curtains revealed lots of unplastered walling but the rooms were nice. One tip is if you want a non smoking room you must specify this when booking, otherwise they will assume you smoke as unfortunately it's a very popular habit among Azeri nationals.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LocheeLoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 10, 2012

The hotel is so so, i mean the rooms are not that great and clean, can see some moles on the walls. I've been there for 4 nights and never saw even a weak smile on the face of the front desk staff, or security, or bell boys or who ever have to give the first impression to the guest with warm greetings and smooth check in and check out. The front desk staff looks suspicious to you and always trying to discuss you somehow between each other. Security at the main door looks at you like you commited a crime, and the guest actually have to greet them all first, otherwise you wount here a word from them. But not all the hotel staff was that cold and unfriendly. Housekeeping women was so nice to us, they really was doing a great job, i really appriciate it. Some of the F&B staff was rather friendly as well, but not all. Anyway it was a five star hotel, which i did not feel really and as for it is 3 star hotel maximum, but not five, as i know what to be a five star hotel as i am working in one of the 5 star hotels in UAE.
So hopefully next time i pass by this hotel (not going to stay there!) i would see young ladies and gentlemen smile at the reception!

Room Tip: Rooms with the corniche view are smaller, but the view is amzing, beter then to watch old buildings.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zarina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
Level Contributor
119 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed October 27, 2012

This is a nice hotel with a pleasant staff and a very good breakfast buffet. Unfortunately many guests smoke most of the time, and the air handling equipment does not seem to get rid of it. You are taking your life in your hands if you venture onto the street by the hotel entry as a pedestrian. Local drivers use it as a speedway. Calling this a five star hotel is a stretch too far. I would rate it about a 3.5. The tub and shower plumbing is very strange. The swinging glass shower enclosure only encloses half of the shower area, and it can pop open during your shower if you hit it with your elbow. We ended up with considerable shower water on the bathroom floor. The tub faucet is even more amazing. It is not long enough to get water all the way to the tub, so the water hits the rim of the tub and bounces back before finally settling in the tub. Our room was nicely quiet. The hotel is very close to the new national park on the Baku waterfront. You can get there via a pedestrian tunnel. Many local people take evening walks there and the police are present. Despite its peculiarities, I would be very happy to return to this hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guest080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Crown Hotel

Property: The Crown Hotel
Address: 7, Neftchi Gurban Abbasov str., Baku AZ 1003, Azerbaijan
Location: Azerbaijan > Absheron Region > Baku
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 112 Hotels in Baku
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Crown Hotel 5*
Number of rooms: 125
Official Description (provided by the hotel):
The luxurious 5 star The Crown Hotel offers 125 comfortable rooms in different categories with a panoramic view over the city and the bay of Baku. Providing a range of high quality worthy of attention, ideal for business meetings, activities, and for leisure the hotel appeals to all the requirements of business and tourist trips. Located in the elite part of the city, 2 minutes away from major attractions of Baku as Old City - "Icheri Sheher" the historic and architectural monument of the capital, Mountainous Park, Seaside Park Boulevard, a 2-minute drive from the symbol of the capital - the Maiden Tower, Fountain Square, Nizami street - known as Torgovaya street, the hotel is also conveniently located to major state organizations, ministries, business centers, offices of foreign and local companies. ... more   less 
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