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“Very bad service ”
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #18 of 924 Restaurants in Baku
Price range: $5 - $15
Description: Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Restaurant details
Description: Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Reviewed 4 weeks ago via mobile

For 15 minutes no one serve me and one of them in front of me and he didn’t bother him self to serve me or even smile at me or call one of the servers to me.
Bay the way he’s on his mobile.

Date of visit: August 2019
Thank 256aymana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCBaku2016, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear 256aymana,

Thank you very much for taking the time to place comments regarding your visit to our cafe. I'm really sorry for not fulfilling your expectations, I can assure you that we are working hard to provide every guest with an outstanding experience with us.

Could you be so kind to check your message box and provide detailed information for investigation of the case?

Once again thank you very much for visiting the Hard Rock Cafe Baku and look forward to welcome you back to have more pleasant experience with us.

Regards,
Anar Mikayilov
General Manager
Hard Rock Cafe Baku

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7 - 11 of 1,241 reviews

Reviewed 4 weeks ago via mobile

I didn't like that they've ruined the historical interiors of the building. Ss for the place itself: nothing special.

Date of visit: August 2019
Thank elgnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCBaku2016, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear elgnn,

Please be informed that the frame of the building remains the same and wasn't damaged at all, since repairs were carried out only inside the building.

Thank you for visiting the Hard Rock Cafe Baku and look forward to welcome you back to have more pleasant experience with us.

Regards,
Anar Mikayilov
General Manager
Hard Rock Cafe Baku

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Service perfect and food was amazing, definetely one of the top places to visit in Baku. Go for local beer and chicken wings, great experience.

Date of visit: August 2019
Thank jan_prg_pv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCBaku2016, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear jan_prg_pv,

Thank you for your review and for choosing Hard Rock Cafe Baku! We’re looking forward to having you again as a guest in our restaurant.

One more time, thanks a lot for your visit and your review.

Regards,
Anar Mikayilov
General Manager
Hard Rock Cafe Baku

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I came to Baku couple of days ago and i visited several restaurants but the best ambiance and best service is in the Hardrock Cafe,music is excellent,foods are delicious and of course service is so friendly.Especially i would like to thank to Vitaly for his service and friendly relations. I will be back,pls.continue to serve all....best for all Hardrock staff..

Date of visit: August 2019
Thank ender k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCBaku2016, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear ender k,

Thank you for your review and for choosing Hard Rock Cafe Baku! We’re looking forward to having you again as a guest in our restaurant.

One more time, thanks a lot for your visit and your review.

Regards,
Anar Mikayilov
General Manager
Hard Rock Cafe Baku

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Amazing service
Very delicious food
The mood and music are really good
There is food for all type of people
There are more than one setting
You can set outside
Inside with a cousin table
Inside with for seats and relaxing chairs

Date of visit: August 2019
Thank MLM-00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HRCBaku2016, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear MLM-00,

Thank you for your review and for choosing Hard Rock Cafe Baku! We’re looking forward to having you again as a guest in our restaurant.

One more time, thanks a lot for your visit and your review.

Regards,
Anar Mikayilov
General Manager
Hard Rock Cafe Baku

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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