We connected with Naira 6 wks. Before our arrival in Yerevan. We presented her with a list of the sites we wanted to visit on our way to Karabagh/Artsakh and on our return. After a few revisions, Naira presented us with An itinerary lthat was just what we wanted. Our guide, Ani and driver, Artur, were excellent in their roles. The drive through the mountains is a difficult one, but Artur made it seems easy and comfortable. Ani was always engaging and informative . It was very impressive to us that restaurants for lunch and dinner were pre-selected, and all Ani did was call them one hour before arrival and our table was set with ample and delicious food. We never had to wait to be served. Choice of hotel was great in Stepanakert, but not so in Goris. It might have been because of limited hotel selections in Goris. The car, a Mercedes, we traveled in was very comfortable and clean. Artur stopped for rest whenever we needed it. All arrangements were meticulously planned by the office and executed professionally by Ani.