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4 - 9 of 105 reviews
Reviewed July 22, 2017 via mobile

We stayed at this hotel from 19th up to 22nd July, so We didn't enjoy it because of tough staff with no flexibility, I think the management team should send them to professional training course, to learn how to behave and respect the guests.
One night when we backed to hotel, a taxi driver asked for more money and when we asked the reception, he didn't help us and said this is not my job, which was so strange for me.
Mehdi Shakoorian

Stayed: July 2017, traveled on business
Thank mehdi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2017 via mobile

Me and my friends stayed in this hotel for 3 nights.
Facilities are not ready to use, such as sauna and hot tub which were not working during our stay.
I had a problem with a taxi driver (he requested unreasonable extra money, I asked reception to explain to him, but he didn't pay attention and finally, when, I asked him to call police, he said I can't call, because it is your problem outside of hotel. If I call police, tomorrow I should go their and spent my time for explanation!!?

Stayed: July 2017
Thank Bahram O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2017

We booked a last minute break with Groupon and this hotel is where we were placed. We had a long wait at the airport for the transfer as many passengers in the party had to purchase visas - we didn't - so we ended up getting a lift back to the hotel with one of our guides!
The hotel was average and the location was not good for us as it is a good walk to the center. My husband asked for a room upgrade with a balcony, which he was told we could have the following day. The following day came and when he asked again was told that it was no longer available...
Breakfast was poor and did not particularly cater for Westerners and there was little choice. No fresh coffee or pastries - which I would say are standard!
Rooms were clean but a little shabby with grubby furniture and cigarette burns on the carpet....
We visited the pool downstairs - a very odd shape - but left after a very short time as the place felt odd.
Loved Armenia but would definitely stay in a central location next time in perhaps the Hilton or similar!

Room Tip: Suite maybe better than standard!
  • Stayed: June 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Yoda146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2017 via mobile

The 4 stars rating is a standard you must keep maintaining
The breakfast food is poor and low on variety
The pool is not well maintained and the floor is slippery
The gym consists of two machines next to the pool
The floor is covered by a warn out moquette
However the staff tries to help
So please when you put 4 stars keep the standards.
Best regards

Stayed: July 2017, traveled with friends
Thank ritakallab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2017

Rooms are very spacious: entrance hall with small table and coaches, frige (all kind of drinks), no coffee nor tea, large well equiped bathroomwith extra slippers and bathrobe. Everything very neat. Large sleepingroom with extra-large bed.
One inconvenience: hotel is situated right on the corner of a very busy mainroad cross. There could be some extra noise. Breakfast is good, rich choice. Fruitjuice tastes too synthetic. Staff is poilite but very closed. Free in-room wi-fi.

  • Stayed: May 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank cw f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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