Hotel itself is splendid. Rooms are biggest I've met. Not even Lebua hotel in Thailand can compare, yet it shows that it was in it's peak in the Soviet times.
You'll be greeted with ever-smiling receptionist who has already prepared everything for you and all you need to do is give a signature and show your passport. The bellhop will get your things up to your room and then...Then the service-part will be over.
The room is spacious and big. Standard room will boast wardrobe, working desk, make-up table, sofa, armchairs and a big 32" inch TV.
Ask for a river view! Although, you'll never see the river itself you'll still get a better view facing a little hill and some villas. Beats the city view or pool view.
The hotel has outside pool that is quite adequate. Sometimes too packed so you'll have a hard time finding a pool chair, but otherwise quite nice. There's also a bar/restaurant so you can enjoy a meal while lounging by the pool or enjoy some cocktails.
Tho, don't expect a decent service. Only the receptionist have a keep-smiling command and the rest of the workers will be either disinterested or plain rude.
Also, always check that what you ordered matches the check. I had an incident where they had listed my cocktails as watermelons and I got overcharged by 600 drams+service charge.
Then I had to go to the inside "bar" area which is actually only for staff - they pick up drinks and food from there and showed the menu prices and the check to the staff. They all gathered up and mumbled something. Then the lady who handles the checks and booking gruntled and fixed the check. I never received the new check, but I ended paying the price i was supposed to.
Also! A tip - if you don't like paying the 10% service charge, simply pay by credit/debit card. The 10% extra is only asked when paying with cash. It doesn't really matter for small amounts, but after spending hours and hours in the pool with company and eating/drinking your way through the day the 10% extra will be a quite the hefty sum ;)
Since the service is slow and your empty bottles/dishes are rarely removed you'll feel like you are a burden on the staff who is there to for catering you!
Hotel is rather close to everything you'll want to see in Yerevan and the two main places to visit have a fixed taxi charge in place. Simply ask the receptionist to call a taxi for you and expect to pay 600 drams (1.02 euros) for Opera House or Republic square. Also, when you are in Yerevan then don't let the ruthless taxi drivers fool you. You rarely have to pay over 800 drams, but the taxis without meter will mostly ask for a 1000 drams. Although, the price doesn't matter much (1 euro vs. 1.95 euros) it's the principle that matters. I just don't like feeling like I got ripped off because I'm from Europe.
Trip to the airport will be a fixed price of 2000 drams (less than 4 euros). Receptionist will handle calling a company taxi.
The breakfast is adequate, yet the lack of juices or decent coffee is disgruntling. Your only option is soluble-coffee. Think 3-in-1 Nescafe without the sugar!
They offer some fruits, local armenian pancakes, seasonal fruits, stewed vegetables etc.
All in all - it's really budget friendly while giving you a lot for your money.
Oh yeah - the hotel has in-house ATM if you don't find one and have problems paying the cab driver.
There's always a security guard and bell-hop/staff member outside the hotel so just have them explain the driver that you need to use the ATM inside to pay him.
Also - if you arrive at the hotel and the taxi driver tries to ask for more money suddenly then simply pay what you originally agreed upon and walk out.
I had this experience. After a night out I came back to the hotel at 4 am in the morning and the original 600 drams suddenly turned to 1000 drams. Taxi driver demanded we pay more, but we simply walked out and that was that.
In another episode the taxi driver asked for a 1000 drams, but I said we know the local prices and said we'll not pay more than 600 drams. Which is the local normal tariff. I also demanded that the taxi meter to be turned on, but the driver said in russian that it's not working.
Taxi driver took us to the hotel, my partner got out of the taxi while I settled the bill. I handed him a 1000. Driver started to count the cents slowly and after a while he stopped and just waited for something. Then the security guard asked him to pull over to the side since he was blocking the drive way. I was still inside the taxi. Driver pulled up to the road side and just watched me from the rear-view mirror. After 2 minutes of this it was getting absurd, yet funny that he didn't say anything. You have a client in your taxi who refuses to leave and you won't say anything.
So, I asked "What's the problem?". He replied softly "There's no problem." I asked for my money back and he said that the price was thousand. I said calmly:"I said 600 hundred in the start, šest-sot (600 in russian with a broken grammar) and the taxi meter DOES work."
After that he just gave me the missing 400 drams, I walked out, he raced off. Simply wierd.
Yet, the security guard nor the bellhop?/staff member who is always outside didn't come asking what's the problem nor made any effort to even bother themselves with the taxi driver and hotel guest inside.
- Official Description (provided by the hotel):
- The hotel Hrazdan is located in one of the most beautiful parts of Yerevan. Situated in extended center of the city far from noisy and fussy part, it is at the same time 5 minutes walk far from the most active parts of the city. Newly renovated Hotel offers different types of rooms with air-conditioning, satellite TV, mini-bars, and telephones. High speed Wi-Fi Internet is available both in rooms, and in public areas. Most of the rooms have amazing Ararat mountain view.The Hotel restaurant offers the guests Armenian and European cuisines, a bar and a café are also available. There are a fully equipped conference hall and meeting rooms for any kind of business events.Hotel Hrazdan fits perfectly for a family rest. The arrangement of hotel rooms, the quiet location and surrounding greenery provide utmost atmosphere for families and guests with kids.A big out-door pool provides a very comfortable place to relax and escape hot weather. There is an open-air cafe that offers a la carte menu. A playing ground suggests entertaining for kids. It is a perfect place to stay all day long with family and friends.Highly qualified staff and a perfect service system will ensure yourpleasant stay at the hotel Hrazdan. ... more less
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