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All reviews republic square swimming pool nice pool currency exchange business trip very nice hotel short stay clean rooms buffet breakfast walking distance downtown yerevan choose this hotel northern avenue nice breakfast special thanks mini bar raffaella
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Reviewed June 11, 2018

It is my firs time in Armenia and i must say that I fell in love with the place, culture, food and people. We booked through Holiday factory and they were great, at first we were not sure which hotel to choose and we are glad to have chosen BEST WESTERN CONGRESS HOTEL, you can walk from the hotel to the main area and have some nice restaurants, the staffs are very helpful and showed us where we can go to eat and where we can get what we needed. The only down side was when we arrive their restaurant was in a minor renovation so the breakfast selection was small, though I loved Armenian cheese so much! hope to come back and I know where to stay already. Can't wait to comeback again. :)

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank IC004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
925marketingm, Manager at Best Western Congress Hotel, responded to this reviewResponded June 13, 2018

Dear IC004,
Thank you for your warm feedback. We are very pleased that you found our location convenient for travelling around Yerevan. Our team members were glad to help you with the choice of restaurants and the places you maybe interested in. Thank you for making a note about our friendly staff, who are always doing their best to make our guests feel at home. Our team will be informed that you were pleased with their service. Positive comments as yours are motivating us to work even harder on making our guests feel satisfied. We are very happy that our renovation activities did not disturb you during your stay at our hotel. It will be our pleasure welcoming you again at our hotel in the nearest future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2018 via mobile

Best Western Congress is a great place in Yerevan. The rooms are served in accordance with the standard. The breakfast is delicious. The pool is a big asset, and most importantly the staff - they make you feel like a sweet home.

Date of stay: June 2018
Trip type: Traveled on business
Thank Natia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
925marketingm, Manager at Best Western Congress Hotel, responded to this reviewResponded June 11, 2018

Dear Natia K,
Thank You for such a positive review. Thank You for Your warm words regarding our friendly staff, who are always doing their best to make the guests feel at home. Our team for sure will know that You were pleased with their service.
It is our pleasure to know that you enjoyed our fresh Continental breakfast, comfortable rooms. We do our best to provide qualified service and are glad that it exceeded Your expectations.
We will be very happy to welcome You at our hotel in this Summer again, when You can enjoy hot Summer days at our cozy Pool.Such warm comments as Yours are always a boost for our team to work even harder to make our guests feel comfortable. It will be our pleasure to host You again at our hotel in the nearest future.

Wormest regards,
Anna Aslanyan
Marketing Manager
Best Western Congress Hotel

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Reviewed May 28, 2018

Best location in Yerevan with no doubt. Five minute walk to Republic square. Clean, quiet and cozy. There is a little bar, and very good breakfast buffet. A big veriety of cheese and cookies at breakfast.
A twenty-minute walk to Noah wine factory you must visit.
Do not forget the nice pool.

Date of stay: September 2017
  • Trip type: Traveled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Mahssa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
925marketingm, Manager at Best Western Congress Hotel, responded to this reviewResponded May 29, 2018


Dear Mahssa,

Thank you for taking time to complete a positive review of our hotel. We are very happy that You found our location convenient. On Your next trip we recommend You visit Armenian National Gallery(Museum), which is also walking distance from Best Western Congress Hotel.We are also glad you enjoyed our delectable buffet. It is nice to hear that You like our open-air Caribbean pool. We will also be happy welcoming You at our hotel. And thank You again for Your positive feedback.

Warmest regards,
Anna Aslanyan
Marketing Manager
Best Western Congress Hotel

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Reviewed May 27, 2018

Hotel wasn’t quiet
I want change my room because was very noisy but hotel didn’t success.
Breakfast was good but didn’t change everyday
Hotel rooms are so clean with kind person.
Lobby was very small for this hotel.
Bathroom was nice and clean with daily service.
Mini bar was too expensive and highier than nornal rate.
Staff was very kindly

Date of stay: April 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank majid a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
925marketingm, Manager at Best Western Congress Hotel, responded to this reviewResponded May 29, 2018

Dear Majid A,

Thank You for taking time reviewing about Your stay at Best Western Congress Hotel. We are sorry that You did not exceed Your expectations at our Hotel. It is our pleasure to know that our team had a positive impact on You. We always do our best to provide a high-level service and are glad that it stultified You. Our Continental breakfast fully consists of local fresh and tasty ingredients. At the moment we are renovating our hotel to better serve our guests in near future. We are working on our new menu and our breakfast will be better than ever. All these changes will improve the quality of Your stay, which is our primary goal. We hope You will consider us for Your next trip.

Warmest regards,
Anna Aslanyan
Marketing Manager
Best Western Congress Hotel

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Reviewed May 17, 2018

Special thank to Arusik, Armen Tsolak, David, Dalar, Sargis, Anzhela, Max, Sinara, Qnarik, Asya, Lilit, and all the staffs in breakfast zal, room maids and the rest of the reception staffs for all your kindness and good service you gave us during our stay in your nice hotel, defenitly we will be back and stay in your hotel, wish you all, all the best
Cor Vlek from Holland

Room tip: Any room will be good
Date of stay: May 2018
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
Thank Sonya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
925marketingm, Manager at Best Western Congress Hotel, responded to this reviewResponded May 18, 2018

Dear Sonya H,

Thank You for making Best Western Congress Hotel a part of Your trip to Armenia. We are very thankful for Your positive and warm feedback about our friendly staff. Our team is committed to providing nothing short of the finest hospitality, and Your compliments will be shared with our team on Your behalf. We are happy to inform You that after the renovation we will have new interior for our lobby area, meeting rooms and will have a totally new restaurant. Our Lobby area will be a nice place to sit and have a rest, or to work enjoying a tasty drink by our Bar. Wine Cellar at Lobby area will offer more than 50 types of wine andour Sommelier will offer wines with each taste.

Thank You for allowing us to be of service, and we hope to have the pleasure of welcoming You back soon!

Sincerely,
Narine Simonyan
Marketing Manager
Best Western Congress Hotel

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