The hotel is nice and clean: rooms are comfortable and with all the necessary furnitures. Bed is very good to sleep in. I would recommend rooms on the higher floors which are remarkably better.
Personnel is overall generous and kind, smiling and willing to help: I refer to reception girls.
There's a special attention to the European clients, just like the hotel name announces: although this is mostly toward French guests, for instance, at breakfast.
In my opinion, water in mini-bar (1-2 bottles a day) should be free as it's the first sign of refreshment and welcoming for guests, particularly in a city where water is said to be non-drinkable. A 4 star hotel should guarantee this, I think, especially when some personnel often stares at you expecting tips just like in such hotels.
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