I stayed at room number 1104 (11th floor) on 14th May 2012 to 17th May 2012. View from the room was awsum and the location was perfect - close to the party capital of Nha Trang.
But the Management should take care of the maintenance of the Property - maintain it regularly (lights/floors/door bell/AC/exhaust etc.) and listen to the request of the people staying at the Hotel. If the AC is not working, doesn't mean that the guest (who travel around the world) does not know how to operate a standard AC, if the exhaust in the bathroom does not work means it needs to be repaired and not that it was quite late (7.30pm). If a small kid is running high fever the guest may require a bucket and a mug to give the kid a cold wash - the front desk staff should not shout on the guest saying that the restaurant is closed at 8.30pm and so does the house keeping and they can't do anything about it and the guest should mind his own business and should not bother them with some mundane and frivolous request.
In contrast the restaurant staffs who operated from 6.30am to 8.30pm are just opposite - very cordial, helpful and prompt. Concerned about the needs (even the smallest) of the guests. Every room service was delivered with 10 minutes. Fresh, hot food. Frankly I have not seen such a faster room service else where.
The breakfast spread was small but tasty and were replenished promptly.
I may stay again in the hotel if I am traveling alone on a back pack and don't really bother about the service and state of the room. In fact then I can stay just anywhere.
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- Also Known As:
- Phu Quy 2 Hotel Nha Trang
- Phu Quy 2 Nha Trang