My 'Superior Balcony' room had an amazing view of the ocean, the mountains and the city - but that's where the positives end with this hotel!
Truly the worst I have stayed in in Vietnam, where in my experience, many hotels pride themselves on their hospitality.
To summarize the problems here:
-Bathroom: only lukewarm or cold water, and shower drain completely blocked so that the shower basin flooded after a couple of minutes (how come the cleaners never do anything about it when they clean the shower?). Toiletries were never replaced.
-Bedroom: when it rained, water seeped in through the windows and onto the floor, bedside lamps didn't work (and were not fixed). Paper thin walls in the hotel also meant hearing anyone talking outside, including the cleaning staff in the early morning (one morning, they were yelling at each other at 7.45am).
-No 'Do Not Disturb' sign available, which meant that those cleaning staff arrived promptly between 9am and 9.30 to knock on the door. Fine if you are out for the day, but not if you want a holiday rest!
-Service: mini bar never restocked. But the worse, and I guess funniest situation was when I tried to order room service from the in-room menu on a rainy night. One of the English speaking staff came up to the room to take my order, and my first 5 selections weren't available. After I was finally able to order something that was actually available, she then returned to my room 5 minutes later to say there was 'no food'. Weird!
Breakfast: as other reviewers have noted, the meagre buffet offering was never replenished, so that by 8am most of the food was gone. Coffee was hideous. After the first morning, I didn't bother.
Location: the hotel is two blocks down from the main 'action' (bars, restaurants) in Nha Trang - ok during the day but I there could be safety issues walking back at night.
To top it all off, the place just had a 'creepy' feel. I don't like to give a really negative review of a hotel, but this place really has to sort itself out. When my brief, pre-paid booking was over, I spent an extra $7 a night and moved to another hotel, and it was a HUGE relief.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Travelocity, Cancelon, TripOnline SA, Hotels.com, Agoda and HotelQuickly so you can book your Phu Quy 2 reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Phu Quy 2 Hotel Nha Trang
- Phu Quy 2 Nha Trang