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“Ana Mandara: 5-star resort in a 2-star location”

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Evason Ana Mandara Nha Trang
Ranked #6 of 198 Hotels in Nha Trang
Certificate of Excellence
Dunchurch, United Kingdom
Level Contributor
64 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
“Ana Mandara: 5-star resort in a 2-star location”
Reviewed February 17, 2009

We wanted to end nearly 3 weeks of travelling around Vietnam and Cambodia with a week of relaxation on the beach and chose the Ana Mandara in Nha Trang. We had already heard that Nha Trang was a bit too noisy and brash for a quiet unwind but also heard that the Evason Six Senses spa resort was located away from the centre. The resort’s website is full of very seductive images so our hopes were high for our stay.

The pick-up from the airport went smoothly – checking in was efficient and friendly. But the arrival space failed to impress.

Our deluxe beach sea view villa had a great view of the beach and was set within mature landscaped gardens. The room itself was comfortable, a little too rustic for our taste and certainly not large. The bathroom had double sinks, plenty of natural light and well stocked with towels and products.

The hotel has a menu for completion on checking in including guest preferences for pillows, daily newspaper, an iron in the room etc Most of our preferences were met but sometimes only with reminding and some not at all. The basics though, like daily cleaning, fresh towels, evening turndown were all OK and the staff friendly.

We had a few communication problems with room service. The tour guides also had limited English. The majority of other guests seemed to be from Germany (and yes, they did put their towels on the loungers before breakfast) and from Russia.

We went on three of the resort’s excursions and would have enjoyed these more if communication with the guides was more free flowing. The island trip by speedboat was good with some snorkelling and lunch on a beachside terrace. The market tour is not for the faint hearted - not only is it an incredibly early start but seeing how live animals including chickens, frogs, crabs etc were handled left us feeling more than little disturbed. We did buy some good quality squid and sea bass that the resort cooked for us for lunch. Everything we bought in the market though was at western prices – the guide certainly did not help to negotiate. Also we experienced mixed reactions: some curiosity but also some animosity towards us, even when being fairly discreet with taking photos and dressing down. The least successful tour was the shopping trip to Nha Trang. We explained to the guide what we were interested in but we felt this was ignored in preference of a very pre-planned itinerary. The cooking class was good fun but again a bit let down by communication problems.

The resort has two restaurants and we had lunch a couple of times in the Beach Club restaurant. We chose from the Vietnamese menu and the food was good quality and well presented. It is of course a little pricey and there are lots of places to eat within walking distance of the hotel. The same comments apply to the Pavilion Restaurant where we had a good four-course Vietnamese tasting menu. Breakfast was very good with lots of choice, efficient service and always very friendly staff.

The beach is cleaned daily and there were ample loungers with fresh towels. It was patrolled but not completely private. The main swimming pool is located at the far end of the resort and in some respects was a bit too remote. It felt like something added on rather than integral element of the design and layout.

The weather was mixed when we stayed in late January, several days of hot dry weather followed by 3 days of cloud and rain.

Our main reservation with the resort was its location; it is sandwiched on the beachfront on either side by some pretty tacky ‘attraction parks’. For several hours each evening we could hear music from a funfair (though this always ended by about 9 pm). The resort is also just off the main road and whilst we could not hear the traffic noise inside room, it was very pervasive around the pool and grounds. It is not really the most ‘idyllic’ location for a tranquil spa resort. For us, we found the style just a little too rustic, the initial first impression and arrival/reception space lacks drama and impact, and though well maintained some problems are becoming evident. With a downturn in tourism and increased competition we wonder whether this piece of paradise will stand the test of time. It already feels like a very good four rather than a five star resort.

Our tips:
- Forget the mini-bar, there are plenty of local shops just outside the hotel for beer, coke, water etc at a fraction of the mini-bar prices. If you go further afield, a bottle of OK local wine in the supermarket was as little as £1.50.
- The room only has instant coffee, so we got room service to bring us a coffee plunger and we bought an excellent pack of fresh ground coffee from the local mart and a carton of milk
- In all the hotels we stayed in Cambodia and Vietnam only one sprayed its grounds daily with a mosquito smoke. The hotel provides a mosquito repellent but we would recommend giving the outdoor, shower and bath area a good spray with insecticide before using it in the evening.

  • Stayed January 2009, traveled as a couple
    • Value
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    • Check in / front desk
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    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank ozon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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hong kong
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 1, 2009

Just returned from 4 days at this resort.
We have lived in Asia for more than 20 years and stayed at many resorts .
The location of Ana Mandara is quite a shock as just on the main road and the traffic noise is pretty bad.
We had a beach front villa but initially were located in 327 which is up the end of the property and is more noisy.
Staff were helpful in changing but only for the last 2 nights.
I would not have been able to sleep in a garden villa!

The villas are nice, clean, good house keeping service.
The pools are good, especially the larger infinity type pool with excellent towel service etc.
The beach is clean, sand is OK but not white powder.
Plenty of lounges on the beach so no bunfights with other guests
to reserve a lounge.

Breakfast buffet is average.
Food at other restaurants was average also.
Overall the food experience in Nha Trang pretty dismal.

Louisiane is popular brew house up the road in walking distance.
They have live music ... a bit cheesy but ok atmosphere.
Food pretty dismal.

The prices at Ana Mandara are pretty steep but staff do not hang around for tips, some actually declined a tip so we didn't feel the need offer any more.
The spa is ok and prices not too high.

The overall experience was pleasantly average but Nha Trang is a not a very attractive place at all unless you are into diving etc.
Biggest down side to this resort is the location near the road.

The best beach front villas are no 301 to 309, with 304 to 306 probably the best of all .

Overall, a pretty expensive stay but not feeling too ripped off.

  • Liked — big clean rooms right on the beach
  • Disliked — close to traffic
  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank hongkongsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Level Contributor
199 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed January 30, 2009

Ana Mandara Resort and Spa is, for Vietnamese standards, extremely overpriced, more expensive than a Thai equivalent resort and of course Vietnam is not at all as sophisticated as Thailand. At the Park Hyatt hotel in Saigon (the very best in town) a very similar room, an identical meal, are at half the Na trang prices. Incredible isn’t it ? If only these high prices would benefit the very poor Vietnamese population we would accept to pay them with pleasure but no, the revenue goes to the landlords (guess who that is !) and the Thai management can’t do anything about that. The surrounding is depressing (see skyline picture), on a noisy road with hooting trucks, disco beat, you name it. The sea is very dirty - do not swim in it - and the beach, if you happen to see it before it gets cleaned in the morning, is covered in litter. The decor is ugly, no finesse, no style at all. Again, I guess, the Thai’s had no say. (See horror gallery picture) Staff is trying very hard but poorly trained and unsupervised, they smile and are extremely kind . A small tip makes them so happy, and they surely deserve it. Food is good, without question. Beach service and housekeeping are excellent. The Six Senses Spa is pretentious, needlessly complicated, not as clean as it should be and not as good as others in Vietnam. All this is second rate at first rate prices.

Stayed January 2009
Helpful?
Thank TripperEurope1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed January 22, 2009

In case you get fooled by the guide books into thinking Nha Trang is a nice seaside town, don't go there.
It's ugly as sin, traffic is bad and the water isn't that clean.

The hotel was great, nice rooms, good staff, good food. There is just no real reason to visit on vacation.

  • Liked — the room
  • Disliked — nha trang
  • Stayed December 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank streetdogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed January 11, 2009

We booked 1 Garden villa at Ana Mandara for 7 nights in January 09
We loved the concept (environment friendly), great views and design - traditional and a lot of attention in details.
Location: best (considering Nha Trang). Walking distance to most of restaurants, bars, etc and 7-9 min taxi drive to "Vietnamese" city center of Nha Trang. Hotel is located on the beach (with a width sandy beatiful private beach).
Rooms: great concept and design. A little "used" and some features could be updated (TV, phone, etc seemed old). Loved the outdoor bath in open air.
Restaurant and other facilities: hotel is small, approx 50 villas (double rooms) each one with private terrace and great gardens and vegetation. All amenities come together in style and service.
I had the impression hotel developed on time, the main pool area seemes like just been added to the property.
Staff friendly and professional, best so far in Vietnam.
Price although I think is a little to high for Vietnam and the area.

  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Iulia_Ro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kampala
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 7, 2009

So my wife and I decided to go to Vietnam for our honeymoon. We chose Ana Mandara as it looked to be the best of the choices available. We have to say that the hotel was very nice, but as in most cases, we felt that we were paying a bit much for what we received.

Note that the hotel is actually right on the main road, which works out to be a mixed blessing. On one hand, the town was very close, (15 min. walk), but on the other hand, if you were in a garden villa, you could here the traffic.

Secondly, if you are a beach bum, be warned that the pictures are deceptive. We were expecting a beautiful beach with powder sands. Alas, although very picturesque, the sand was more like a bunch of small pebbles.

Service was truly excellent in every regard so no complaints there. We even found the management to very sympathetic. During the entirety of our stay, we were plagued with constant rain. The management eagerly tried to organize socializing events every day to ensure that the morale of the tourists wasn't too low.

The spa was excellent and very well priced. I tend to travel a fair amount and looking at the couple packages, we definitely got our money's worth.

  • Stayed December 2008, traveled as a couple
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank khaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walsall, United Kingdom
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 4, 2009

We stayed at the hotel for seven days and even though we were a little concerned prior to arriving we arrived tired and dirty (via a 7 hour train journey from HCMC - avoid as its cheaper to fly and if its an experience that your after you will only get a bad one!) into heaven. The hotel is situated right on the beach (which is public but we saw nobody there and certainly were not bothered by any touts) with a beautiful infinity pool which looks out directly over the South China Sea. The hotel food and drink is reasonbly priced although if you venture into Nha Trang you can have a two course meal with a dozen or so beers for two people for around £15/ $30. All in all the hotel is in a great location, beautiful surroundings with great rooms, food and friendly and helpfull staff - we will definatley be returning in the near future. A+

  • Liked — Pool and Beach
  • Disliked — Near main road
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank jim1664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Evason Ana Mandara Nha Trang

Property: Evason Ana Mandara Nha Trang
Address: Beachside Tran Phu Boulevard | Khanh Hoa, Nha Trang 57000, Vietnam
Phone Number:
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Nha Trang
#3 Top resorts Hotel in Nha Trang
#4 Family Hotel in Nha Trang
#6 On the Beach Hotel in Nha Trang
#6 Business Hotel in Nha Trang
#6 Spa Hotel in Nha Trang
#6 Luxury Hotel in Nha Trang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Evason Ana Mandara Nha Trang 5*
Number of rooms: 74
Official Description (provided by the hotel):
Evason Ana Mandara is NhaTrang’s only beachfront resort. Its 74 accommodations in semi-detached garden villas, many with breath-taking views across the bay, offer classic Vietnamese touches. Dining choices include local, regional and international cuisine, with a selection of dishes that provide endless culinary experiences. The resort features an interesting blend of classic regional Vietnamese cooking with contemporary fusion. Most ingredients are sourced from local markets and rural Vietnam.The Six Senses Spa presents a Vietnamese experience of specialty treatments together with an extensive menu of traditional therapies that provide a truly relaxing and revitalizing experience to rejuvenate the senses. Skilled therapists create sensory journeys, with a medley of holistic wellness and pampering treatments. These include beauty services, manicure-pedicure and foot reflexology, using only natural products.Evason Ana Mandara is not only the perfect location for relaxation and tranquillity but the family-friendly resort also offers a diverse range of excursions and experiences to ensure that guests have an unforgettable stay. There is on-site tennis, the Kid’s Club, beach volleyball, and a water-activity centre, plus a PADI Dive Centre and a wide variation of dive excursions. In addition to being a perfect setting for weddings, there is a dedicated conferencing facility. ... more   less 
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Also Known As:
Evason Ana Mandara Nha Trang Hotel Nha Trang
Evason Ana Mandara Hotel
Hotel Evason Ana Mandara

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