I stayed at Ha Van hotel near the end of a month long trip to SE Asia with friends. After going to 7 cities, this was one of my favorite hotels.
Form the beginning the staff was incredibly helpful, highlighting the best places to go during the day to relax, where to eat, where to go out at night, and the best places to go that guidebooks might not tell us about. They gave us a free welcome drink -- a REAL one, of our choice, from the bar on the top floor. The bar on the top floor was pretty nice. It was open air, had very cheap drinks and food. The food was much better than your average hotel bar also and without the usual hotel-food-price -- trust me.
On our second day there, my friends and I rented motorbikes from the front desk and they supplied us with a map they created to get to the best beach in the area (NOTE: there is a beach within a 4 minute walk which is very convenient and nice, but we wanted to go see the other beach for on of the 4 days we would spend in the city -- while I'm at it, the location is generally great it is near some mini-marts, a lot of cool bars, and great restaurants). Unfortunately, on my way to the beach I crashed my motorbike and had to go to the hospital. The Ha Van hotel went FAR above and beyond anything you would expect to help me through this situation.
First, when a car pulled to the side of the road after my accident I handed them the card to hotel because I couldn't speak any Vietnamese. The hotel spoke to the driver and worked everything out so that I could get a ride to the hospital and that my friends who had already made it to the beach would be picked up to meet me there -- they did all this without me even speaking a word to the hotel, just the driver that stopped spoke to them.
While I was being treated at the hospital, two representatives from the hotel showed up. The manager, Fred, came on his day off because he was concerned about my well-being. Mr. Ha also came and the two of them helped me communicate with the doctors and nurses through a very frightening time since I was badly injured and in a foreign country where I did not speak the language. All of this was initiated by them, they acted purely out of kindness. Mr. Ha insisted on pushing my wheelchair around the hospital and running next door to the pharmacy to get my medicine. He would check on me daily over the next couple of days and also arranged for a doctor to come to my room every day to continue my treatment.
Over the next couple days I was stuck in my hotel room bed, so you can trust me that the beds are comfortable. I also only ate room service, which was both extraordinarily cheap and satisfying. Their free breakfast was also good and had large portions. The wireless internet worked very well and I used it basically all the time while there. Throughout the time the entire hotel staff was amazingly kind, considerate, and helpful. They acted as true friends and were incredibly helpful during a very difficult time for me. I couldn't recommend the place enough and will definitely stay there again when I come back to see Nha Trang again.
- Official Description (provided by the hotel):
- Ha Van Hotel & The Rooftop Lounge, since 2007, the heart of Nha Trang nightlife! The Ha Van Hotel is a well-appointed budget hotel with a rooftop bar (The Rooftop Lounge), a Vietnamese Restaurant (Yen's Restaurant) and located in the heart of Nha Trang City. Just 120m away from the beach, and near all the restaurants, bars, dive clubs and other touristic services Nha Trang has to offers; a traveler would not find more ''downtown'' than this! If you are looking for action, entertainment and the very best nightlife of Nha Trang , the Ha Van Hotel will be for you! We cater for the more liberal oriented travelers looking to stay in an storied and borderline cultist hotel that has stood the test of time! Don't be surprised to meet musicians, singers, writers, doctors of all kinds, refugees, kids, spies, Vietnam veterans, Russians veterans, US Army veterans, hippies, bohemians, charlatans and other interesting characters... Visit us, you're welcome! ... more less
- Also Known As:
- Ha Van Nha Trang
- Hotel Ha Van