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TravelQT88
Walnut, California

Club Floor is the way to go

5.0 of 5 bubblesReviewed Aug 23, 2019via mobile
Check in is fast and efficient at the 18th floor club lounge for Club floor rooms. We were lucky to have Ms. Phuong Pham’s impeccable warm service. She went out and beyond to give us the 5 star service to make our vacation a smooth one. The room at Intercontinental Nha Trang was clean and had all the amenities you need. Water pressure is great! If you book the ocean view room, it’s worth it. The view from your own balcony is amazing. The club floors are higher floors so less traffic noise. Service here is 5 stars from bellboys to the door-mans to hostesses to beach boys to the receptionists. Pool is wonderful and the beach is just across the road. Next time I visit I will definitely be staying here!
Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
daolington, Manager at InterContinental Nha Trang, responded to this review
Responded Aug 27, 2019
Dear TravelQT88,

Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.

Thank you again for choosing InterContinental Nha Trang and hope to welcome you back soon in your next trip to Nha Trang.

Best Regards,
Guest Relations Manager.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,389)
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Reviewed August 21, 2019 via mobile

This is a fantastic hotel. The staff are genuinely sincere about making your stay first class. We did feel as though we were special guests. The breakfast was excellent, with lots of choice. We also took advantage of our 20% discount, as we were staying for six nights, and had a few drinks and snacks around the pool and we eat in the restaurant on a couple of occasions. All meals were excellent.
If you are visiting Nha Trang I would thoroughly recommend the Intercontinental. We felt it offered excellent value for money and a true five star experience.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank Garry H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
daolington, Manager at InterContinental Nha Trang, responded to this reviewResponded August 27, 2019

Dear garry102,

Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. We are so happy to know how much you enjoyed your stay experience. Your valuable feedback let us know how we are doing and truly does make a difference. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.

Thank you again for choosing InterContinental Nha Trang and hope to welcome you back soon in your next trip to Nha Trang.

Best Regards,
Guest Relations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2019 via mobile

This is one of the best we can experience in life.
We ve booked room here as members, but It was fully booked till end of month, but Philipo (GM) offered us dinner in the Club Lounge.
Khoa (Duty manager), Tam (Club lounge manager) and Trung (server) were so helpful, friendly.

Memorable time ... Enjoying great wine & cheese and beach view in the evening .... make your trip!!!

Date of stay: August 2019
Trip type: Traveled solo
1  Thank Emilyluu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
daolington, Manager at InterContinental Nha Trang, responded to this reviewResponded August 20, 2019

Dear Emilyluu,

Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.
Thank you once again for choosing InterContinental Nha Trang and we do wish you safe travels for now.

Best Regards,
Guest Relations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2019 via mobile

We visited here great service and helpful and friendly staff we are stay in there 3 day everything absolutely amazing on the top u can see great view of nah trang beach and blue see owo most visited here so recommend this hotel

Date of stay: August 2019
Trip type: Traveled with friends
56  Thank 501rameshn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
daolington, Manager at InterContinental Nha Trang, responded to this reviewResponded August 16, 2019

Dear 501rameshn,

Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the stay experience. Hope to welcome you back soon in your next trip to Nha Trang.

Thank you again for choosing InterContinental Nha Trang.
Best Regards,
Guest Relations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2019 via mobile

The room is significant bigger than the usual, very well maintained and clean and this hotel is within walking distance to main town. The balcony bears the sea view and sight is breathtaking. Staff are very friendly and courteous. Was surprised to find a big birthday cake served to my room on my birthday.

Date of stay: August 2019
Trip type: Traveled solo
2  Thank 555daisyng
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
daolington, Manager at InterContinental Nha Trang, responded to this reviewResponded August 12, 2019

Dear 555daisyng,
Warmest greetings from InterContinental Nha Trang and thank you for your kind comment. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.

Thank you again for choosing InterContinental Nha Trang. Hope to welcome you back soon in your next trip to Nha Trang.

Best Regards,
Guest Relations Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2019

We have been staying at this hotel for over 3 weeks. I must say that the service is above average and the staff from the general manager, his wonderful assistant Nathalie through to the boys on the door are all so helpful and friendly. The rooms are well kept and the fittings are as you would expect from a hotel of this class. The club lounge is a haven away from the crowds and the staff in there are so willing to do whatever is required to make you comfortable and welcome. I love Bloody Mary cocktails and I have my own recipe which once shown, I then received made perfectly every time. The hotel is on a very busy road that you need to cross to reach the beach, there is an assistant to even help crossing the road. Such service.Thanks for a memorable stay.

Room tip: As higher floor as possible 19 is great
Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Michael D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
daolington, Manager at InterContinental Nha Trang, responded to this reviewResponded July 28, 2019

Dear Michael D,

Warmest greetings from InterContinental Nha Trang and thank you for taking the time to share your feedback with us. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them.

Many thanks again, we are at your service to provide anything you need and hope you will return again soon.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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