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“Excellent service & friendly staff”

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Sunrise Nha Trang Beach Hotel & Spa
Ranked #15 of 215 Hotels in Nha Trang
Certificate of Excellence
Reviewed September 28, 2013 via mobile

We stayed for 4 days at sunrise hotel in Nha Trang. We stayed at the end of tourist season, September 24-28. The staff was waiting for us with a cool drink when we arrived. From then on it was continual attention and spoiling. To cross the street to the beach was easy, especially compared to Ho Chi Minh city, despite other reviews. One time a guard helped us across, even though we didn't really need help. The beach is nice to look at, but I wouldn't recommend getting in it based on the garbage washed up. I preferred just dipping in the pool when hot. The Japanese buffet here Tuesdays and Fridays was wonderful, and our wine glasses weren't ever allowed to empty. The breakfast buffet was delicious as well, and pretty much covered all tastes. If I were to come to nha trang again, sunrise is where I would stay.

  • Stayed: September 2013
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1  Thank circe515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 19, 2013

This was our second stay at the Sunrise and it keeps getting better service was fantastic, they even welcomed us with a really good bottle of red wine!. Rooms are still fantastic and the breakfast buffet really has someting for everyone. Staff are excellent concierge staff are really first class and make sure that the taxis don't over charge when taking you to the airport, the meter will be over 600,000 but the going rate in August was 350,000. If your going to Nha Trang stay here you won't be disappointed.

Stayed: August 2013, traveled as a couple
1  Thank Mick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013 via mobile

The stunning hotel in the city with excellent colonial style, great service, beautiful ocean view and tasty breakfast. Amazing customer service: we forgot our iPhone in the room when checking out... Imaging - we been contacted by the Hotel manager several times by e-mail about this!

  • Stayed: June 2013
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Thank Innochek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

We spent 5 nights here and liked the hotel facilities, plus our room and the friendliness and efficiency of the staff. The hotel is as close to the beach as you can get in the main part of the town and you can either swim in the sea on the private part of the beach across the road or in the hotel pool. We also enjoyed walking to most of the sights in the town during the day and to the various bars and restaurants located further down the beach in the evenings. There was also a shopping centre incorporating a small supermarket nearby. Highly recommended and just the place to stay if you want a quality hotel and a fantastic breakfast. Some folks might find the walk to the main area for bars and restaurants a little too much in the evening (we didn't), but if so a taxi from the hotel will take you there in just a few minutes for only a couple of US Dollars. A highly recommended hotel.

  • Stayed: August 2013, traveled as a couple
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1  Thank GaryD4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

We stayed in a sunrise club suite for 6 nights and it was amazing. The view from our room of the beach was spectacular! Staff were friendly and helpful, particularly their new chef who kept asking our opinions as he was trying to improve the afternoon tea and bar area. The buffet breakfast every morning had so much variety I didn't know where to start sometimes! All the food we had at breakfast and in the Japanese restaurant was delcious.
The service on the beach was really good and it was lovel having your own lounger and being able to ask for more towels if we needed them.
The only thing I would say is that included in our room was free drinks from the reception bar all day, so we thought it would be good to get some bottled water to take down to the beach. However we were told that we could only have our free drinks in the bar area and were not even allowed to take them away to our room, if we wanted to do this we had to pay for them. I found this particularly bad as being from the UK we couldn't drink the tap water so had no choice but to drink bottled water. A truly 5* hotel would have no qualms about where you drank your included in the price beverages.
There seemed to be a lot of changes going on regarding the new chef so hopefully this will change in the future.
Finally, the afternoon cake is to die for, I highly recommend the chocolate mousse cake!

  • Stayed: August 2013, traveled with family
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Thank Jemma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I found the Sun Rise Hotel in Nha Trang, Vietnam, to be a great experience. The room was fresh and clean. The entire experience was comforable. The restaurant serves very tasty food. The hotel is right across a busy street from the beach. Always lots of activity in the vicinity. I am looking forward to staying at the Sun Rise again.

Room Tip: Go for the beach side so you can enjoy the view and all of the activity on the street.
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  • Stayed: October 2012, traveled with friends
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Thank Garyadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

As soon as we arrived we got the same old story 'your room is not available so we have upgraded you'. However the upgrade didn't really look like an upgrade to me. So after 1 night we fronted the desk and were further upgraded. Should also add that we had booked 2 rooms. So the next rooms we were shown was considerably nicer, still a little 'shabby' but very nice. Stayed for 7 nights in Nha Trang and found it to be a very nice part of Vietnam and definitely worth a couple of nights. Like so many before me I found the private beach to be very dirty. A short walk along the beach to other resorts ( for example the Sheraton) and the beaches were much nicer and so much cleaner. The restaurant was quite nice and the staff were fantastic, if its not on the menu don't hesitate To ask. Would stay here again but definitely request a higher floor as the road out front never sleeps, and nor will you on a lower floor as the place is NOT sound proof.

  • Stayed: July 2013
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1  Thank Jacqrabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunrise Nha Trang Beach Hotel & Spa

Address: 12 - 14 Tran Phu St., Nha Trang 650000, Vietnam
Phone Number:
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Nha Trang
#9 Family Hotel in Nha Trang
#9 Romantic Hotel in Nha Trang
#15 Luxury Hotel in Nha Trang
#15 Spa Hotel in Nha Trang
Price Range: $95 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunrise Nha Trang Beach Hotel & Spa 4*
Number of rooms: 125
Official Description (provided by the hotel):
Sunrise Nha Trang Beach Hotel & Spa is the only beachfront Nha Trang Hotel built in colonial style. This 5 star hotel is idyllically located in the heart of Nha Trang’s tourist district just steps away from the beach within walking distance to major sightseeing, shopping and tourist destinations. The hotel features 125 sea-facing balcony rooms and suites with a gorgeous view of Nha Trang Bay and elegant touches. A Roman-style swimming pool and private beach are ideal places for sun lovers. Relax to the sound of the lapping of the waves on the beach and flickering lights of passing ships in the Sky Lounge, or simply unwind at the Lobby Lounge. Explore culinary diversity under a single roof at The Imperial and Huong Viet Restaurant. To pamper yourself, wander a short distance to Sunrise Spa offering luxurious treatments. Tours and recreational activities are specially tailored to explore, experience the local beauty, rich culture and attractions. Both leisure and business travelers will find necessary services, amenities and facilities served by professional staff exceeding your expectations. ... more   less 
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Also Known As:
Sunrise Nha Trang Beach Hotel And Spa
Sunrise Nha Trang Beach Hotel Nha Trang
Sunrise Beach Hotel Nha Trang
Sunrise Beach Nha Trang

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