At first I liked the hotel, except for the poor English speaking staff, but that's to be expected in Vietnam. The staff seemed a little racist, if you're african-american, but that mostly ignorance as Vietnam is new to the international scene. Their worst mistake, and this is the second time it happens to me, was to sneak and try to overcharge when you checkout. They corrected the error when I pointed out. Insist on paying by Credit Card(Visa, etc.), as the will imply the machine is out of service. Tell them you will come back and check out in a few minutes when it's working. Many hotels in Vietnam tried to overcharge me, so for those reasons and much more, my next tourist visit to Asia will be in Thailand and Laos instead.
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