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“Shabby and dingy” 1 of 5 bubbles
Review of Tropicana Hotel

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Tropicana Hotel
Ranked #135 of 190 Hotels in Nha Trang
Melbourne
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Shabby and dingy”
1 of 5 bubbles Reviewed March 27, 2012

Normally I am the sort of person, who, when travelling overseas, isn't too fussed about my hotel rooms - as long as they are clean it will be fine with me, as you spend so little time in a room anyway. But this hotel made me sick. It was so dingy, dated and depressing. I hated being in our room. Sometimes dated things can be charming in an oddbeat way, but take my word for it, the Hai Yen does not fit into this catergory. Do not stay at this hotel.

  • Stayed March 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Paris-kitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    3
    9
    11
    7
    11
See reviews for
6
15
2
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Perth, Australia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed January 25, 2012

As many of the other reviewers have said, the Hai Yen hotel is old, dated and has seen better days. The room was clean but a bit dingy, and the furniture/fixtures and fittings were clearly old. The towels had small stains on them, and when we asked for new towels, we found that they were also stained. Unfortunately the hotel staff had decided to air out the room by leaving the balcony doors open so when we came into the room, there were a fair few mosquitoes in the room. We managed to kill most of them but there was one sneaky mosquito that kept me up all night with it’s buzzing and when I woke up the next morning, I found myself with about four new mozzie bites. The television was showing static on all the channels and the air conditioning was very loud.

A buffet breakfast is included in the price of your stay. There is a large range of food on offer: fresh noodles (like pho), omelette station, the usual breakfast fry-up type items (eg. sausages) prawn dumplings and a variety of local specialties, as well as fresh fruits, jelly, juices, tea and coffee. The location of the hotel is very good, on the main strip on the beach front. Our stay cost about $30 USD/night, twin share, which was very cheap. The hotel also provides nice fresh fruits and free bottled water, and the rooms are fairly quiet.

I would recommend that travellers to Nha Trang stay at a different and more new hotel. With all the new developments happening on the beachfront and the international hotel chains opening alongside the Hai Yen, it looks even smaller, older and sad.

Room Tip: Get rid of the mosquitoes before you go to sleep!
See more room tips
  • Stayed December 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SN28_Aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nha Trang hotels

Leeds, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 9, 2012

Unfortunately this was not what we'd hoped for - dated rooms, hard beds and poor breakfast.

  • Stayed December 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PeterBadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed July 18, 2011

Want to move right away after checking but we booking from internet and repaid if you want to looking place to stay please don"t booking you will sorry it not work it
Need renovation?
Bath so small and too old floor carpet it very dirty ( why not put tile) ,cooler smell so bad when you open up lots ant in my bed door not security , food i will tell you next morning

  • Stayed July 2011
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mantran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohope
Level Contributor
3 reviews
1 of 5 bubbles Reviewed August 24, 2010

This hotel is ghastly - rooms dark and dirty, (we were moved to 3 different ones) towels grey and not clean, floors looked disease-ridden, no plug in sink, shower leaked from all parts, bed very uncomfortable, pillow lumpy, TV blurry and static on most channels. Front staff were lovely, but as soon as we made noises that we were not happy, they brought in the senior management who were pushy and unreasonable and downright nasty and rude. Definitely a hotel to avoid.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank LesleyOhope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 20, 2010

i cant understand the negative ratings. the location is next to the beach and only some minutes away from the city. hotel restaurant isnt something special but quite nice. i dont know whats a big range of food but i was satisfied with it, some kinds of fruits, non alc. drinks, rice, noodles and egs. next to this restaurant was another. we´ve never been there but in the evening i´ve seen there many people. we booked a double room with balcony. unfortunately there was a construction area next this room but that wasnt a problem. the room were simple and contains a lobby, bedroom, bath, desk and bedside table - altogether 50 qm. all was in a good condition, only the bath needs a renovation. it was very basicly, 2 big mirrors and a plastic bath tub (4 points for the rooms). but i really like our room! the staff was really helpful and friendly. sadly i didnt make pictures of the hotel/room but i can recommend this hotel if you´re looking for a cheap, common and comfortable room.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nightf4ll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 16, 2009

We booked this hotel through a travel company in Hanoi old quarter and were advised it was 3 star. It is in fact 2 star. The hotel itself is plain and characterless with building sites and resulting noise close by. After Hanoi we both had coughs etc. (aircon/ pollution?) and asked at the hotel reception for a doctor. We were recommended the supposedly 'best and only doctor available. From Nha Trang hospital' who had his own surgery. After asking him personally what his fees for treatment were we accepted only to find later that he had misled us. On the first visit he doesn't ask for payment thereby giving the impression he's a kind and trusting sort of person - he ain't! He will ask how long you're staying and insist on checking on your progress everyday - a few minutes of his very expensive time each visit - for which a separate charge is made and totalled on the last day - the longer you're in town the more he makes. Medication is also vastly overcharged. Make one visit and don't go back - he can afford it. Our cough bills came to $299! We confronted the hotel manager about the problem but he refused to acknowledge it.

  • Stayed October 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank professorshanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tropicana Hotel

Property: Tropicana Hotel
Address: 40 Tran Phu St., Nha Trang, Vietnam (Formerly Hai Yen Hotel)
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #135 of 190 Hotels in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tropicana Hotel 3*
Number of rooms: 110
Also Known As:
Hai Yen Nha Trang

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