The hotel is very well positioned and has really nice views. The sheets were dirty and despite our requests to change them they were keep putting dirty ones (blood on it). we asked an extra bed and for 4 nights they simply put two mattress on the floor pretending this was an extra bed. they gave us a real roll away bed only when we started shouting at 2 am of the fifth night. they lied us for fours days saying that had no extra bed, and all hotel guest were sleeping on two mattress.
the manager pretended we paid all, and since we refused to it, we paid a 30% deposit, but she refused to give us our passport for the whole staying.
the manager reccommended us 100 dollar boat trip but it was a nghtmare as the two fishermen did not speak english and brought us to ugly locations, trying to force us to buy goods from their friends.
on the last day we were able to have strong discount considering all above but is clear that, starting from the managers and all employees, they have no interest to treat their customers nicely, and they asked full payment in advance as they probably know customers will have lots to complain about.
finally, they have a disco club on the ground flour, and the music can be heard till late late night.
I strongly recommend not to go to this hotel, unless you like to waste money and enjoy bad service.
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- Also Known As:
- Nha Trang Hotel Nha Trang
- Nha Trang Lodge Hotel