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“Perfect holiday”

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Vinpearl Nha Trang Resort
Ranked #21 of 204 Hotels in Nha Trang
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect holiday”
Reviewed July 19, 2011

I love the VinPearl resort. We've been coming here since 2008. While the hotel itself is large, the service is still personalized. From the moment you arrive at their own dock, and get a welcome cocktail, the entire experience is amazing. The Vietnamese service standards by far exceeds anything we're used to when we travel in Australia (which we do extensively).

The breakfast buffet is among the best we've had. Even after a week, there's still lots of options for us to try (and we usually get tired of the same things pretty quickly). We tend to avoid the dinner buffet, eating in town or a la carte.

We don't spend much time in the theme park, which is more geared towards young families, tending to spend more time by the pool and beach. We also tend to spend a bit of time each day in Nha Trang town as there's quite a bit to do there.

The rooms are very nice, albeit not the most luxurious rooms we've ever stayed in, but they're always impeccably clean.

The location of the hotel is perfect. We love the fact that the resort is on it's own private island, unlike some other Asian hotels, where you get constantly hassled by hawkers and passers by.

  • Stayed March 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank oshlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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English first
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 18, 2011

Just got back from Vinpearl and must say I had a great time.

This place is absolutely perfect for families taking their kids. The kids absolutely loved Vinpearl Land....they are 10 and 11 years old, and had a ball on the dodgem cars, on the rollercoaster in the video games arcade etc.

The resort itself is huge with a fabulous swimming pool, where I just spent a lot of time relaxing while my Husband had his own fun at Vinpearl Land.

The food at the resort was great, not sure why all the other reviews are complaining about it! But if you wanted to eat out, there were plenty of places to go to in the main town anyway.

Overall, if you're looking for some family fun, I'd highly recommend this place!

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
10 Thank janemeery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 7, 2011

Vinpearl was awesome.

After reading many reviews complaining about the meals..... I agree they do repeat their menu, but there are so many dishes on offer that if you try the different dishes each meal, you don't have to eat the same meal each time!!!

We enjoyed most of our meals.

The rooms were extremely clean and was the rest of the complex.

Would love to return!

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank beadshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 5, 2011

Traveling with a family with a child. I want my kid to have some water fun so I booked at
Vinpearl from a few family and friends recommendation. I was excited finally be at this resort. What a disappointed at first check in. Kid was running around and noise.

When we first go to the room floor, the temperature in the hall way was warm (32+ Celsius), so the hall way smell bad. When we got to the room, the room smell bad. Pick up the phone to call the front desk ask them to check the room. The phone handle was also smell so bad.

The front desk manager was nice, and willing to move us to another building with better view. However, she insist to charge us more money. I was disappointed that I have pay more for another room that was not my problem.

Went downstair to have dinner (which include part of the package). The food was BAD. Food is not to USA standard.

Staffs may be nice, but they are not willing do anything. They constantly remind you this a resort and want your money. This is not FIVE star hotel.

Stay away from Vinpearl. If you want to stay in run down place and expensive then this is your place.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
13 Thank travelworld2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 26, 2011

This place was advertised on the website as a haven - a place to totally relax on a quiet, secluded, private island. This couldn't be further from the truth.

The hotel is for kids - they would love it! The theme park and water park is good by Vietnamese standards but it's no Disneyland. It's also much closer to the hotel than you think and therefore the hotel is quite noisy. With all the children running around, it is certainly not a quiet, romantic retreat.

The room was small compared to the size of your normal 5 star beach resort and the air con fills the room with a putrid stench. The bathroom was however, quite nice. Because of the high density of children they were all we could hear when trying to sleep. We love kids a lot - but we came here thinking it was a romantic retreat and it's just not.

The service was the worst we've experienced for a 5 star hotel. Nothing happened on your own timetable and it is very regimented. Due it's vastness, cars are required to take you everywhere and they make you wait until it suits them to leave. There was one receptionist who could speak English well enough to understand us but she seemed quite rude.

Now, the food. Shocking. Our deal for the hotel was full board - breakfast, lunch and dinner and we regretted it. There wasn't very much in the way of a western alternative and when there was it wasn't great. We love Vietnamese food, but compared to what we've had outside this hotel throughout Vietnam, it was just not good.

The place is just huge - the pool was absolutely rammed with people and it was very noisy.

If you are considering a couples holiday, absolutely do not come here. If you are a family, considering taking your children there, We would advise you to peruse the Disneyland brochure before committing.

Room Tip: Go to the luxury part
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  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank TheChips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 19, 2011

After being picked up at the airport there is a 40 minute journey to the private rest area where you are served a drink to freshen up, then you are taken aboard a private speed boat to the resort. When you first glimpse the villas from the bay the resort does not look like much as it blends in with the surroundings so well but you realise its beauty during your stay.
The spa is wonderful. My husband and I had the Vietnamese massage in a shared treatment room and were impressed by the range of treatments available. They spa was booked up so I would recommend booking in advance if possible.
The amusement park with a lot of indoor-games, out-door games. Our children stayed there from 9am to 6pm, they also wanted to play more. I absolutely satisfied with that park.
The staff at the Vinpearl Resort Nha Trang are so accommodating - once we left the resort my husband realised he had left his glasses there - and it was mailed to our next hotel in Ho Chi Minh.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank SuKem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 19, 2011

We stayed at the Vinpearl Resort Nha Trang for 7 nights on our honeymoon.

The resort is really different to every resort I've seen so far. We stayed in a beach villa in the middle of the resorts beach and the first impressions kept awake all the days there: fantastic! It was the first time that we've seen photos of the hotel before which raised many expectations - and they got not only fulfilled but exceeded all expectations.
Once the speedboat has carried you to the half island the resort will raise you a smile, for sure.

I really liked the way the resort presents itself: close to nature. There is luxury of course, but it's somehow different. We stayed in city five star hotels directly before and needed some minutes to realize that this is luxury, too, but somehow different.
The resort’s restaurant is really beautiful. On the ground floor you can eat buffet. The choice of food is really okay here, too. If you like private atmosphere, you can also eat in your villa for other price.
The bar is very nice, too. Check out the cocktail list, I think they offered around tens of cocktails and most of them taste very good because of the fresh juice they use. Anyway food and beverage is expensive, but on the other hand it's 5 star and the best holiday resort in Vietnam. If they would be cheap it wouldn't stay that exquisite.

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sukia80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vinpearl Nha Trang Resort

Property: Vinpearl Nha Trang Resort
Address: Hon Tre island, Vinh Nguyen, Nha Trang 650000, Vietnam
Phone Number:
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Nha Trang
#10 Family Hotel in Nha Trang
#11 Romantic Hotel in Nha Trang
#18 Spa Hotel in Nha Trang
#19 On the Beach Hotel in Nha Trang
#20 Luxury Hotel in Nha Trang
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Vinpearl Nha Trang Resort 4.5*
Number of rooms: 481
Official Description (provided by the hotel):
As an adornment to finish the stunning beauty and luxury of Nha Trang's charming landscape painting, Vinpearl Nha Trang Resort - an international 5 star hotel in the Vinpearl Nha Trang complex of hotel, resort, tourism and recreation- is called "a sparkling pearl glued on the crown of the sea queen" by the tourists. Located on a separate island in one of the world's 30 most beautiful bays, Vinpearl Nha Trang Resort features as a luxurious, idyllic, romantic and attractive resort . Not only being endowed by the nature with blue sea, white sand, bright sun and lush coconut trees but by the hands and sharp minds of talented people, who created an exquisite design, Vinpearl Nha Trang Resort has become the leading Hotel & Resort Complex in Vietnam. Vinpearl Nha Trang Resort enamors every visitor not only with the international "5 Star" hotel, longest sea-crossing cableway in the world, the best natural beach in Nha Trang or the most modern and largest outdoor swimming pool in South East Asia, but also premium wellness and beauty services and a wide selection of comfortable and luxurious restaurants. Come and let your soul leisurely float in a peaceful nature of Vinpearl Nha Trang, with all senses awakened for a full feel of perfection from every exceptional service and you will know why Nha Trang is indisputably given such luxurious and attractive names as "The tropical paradise", "Brilliant flower basket on the East Sea Coast" or "Vietnamese pearl". ... more   less 
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Also Known As:
Vinpearl Resort Nha Trang Hotel Nha Trang
Vinpearl Hotel Nha Trang
Nha Trang Vinpearl

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