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“Nice New Place - Noisy Neighbourhood”
Review of Sun City Hotel

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Sun City Hotel
Ranked #175 of 324 Nha Trang B&B and Inns
Reviewed May 27, 2013

Pros
Clean
Close to the beach
Large rooms (deluxe rooms anyway)

Cons
Neighbourhood is noisy (booming music late into the night)

Nice, newish place very close to the beach. Top floors have a nice view slightly obscured by the building between Sun City and the beach. If you like that sort of thing there was even a glass wall between our bathroom and bedroom. A bit weird but there were curtains for privacty.

Only major drawback is the noise from the neighbourhood. There was booming music late into the night which for early-to-bedders like us was a bit of a drag.

Room Tip: Some of the rooms on the top floor are right below the breakfast area so you're woken up pretty...
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  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Delilahs_Dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4GSUN, Manager at Sun City Hotel, responded to this reviewResponded January 8, 2014

09th of January 2014

Dear Delilahs_Dad

We would like to thank you for choosing Sun City in the
Past.
With this letter, we would like to remind you that, as always, our priority is
our guest’s satisfaction. Our hotels are at your disposal and welcome you, if you
decide to visit us again, and offer you the best quality of our
services. We would like to assure you that as we have done so in the past, we
will welcome you with a warm smile, offering safety, hospitality and all our
services that managed to build this strong and warm relationship between hotel
and friends over the years.

If for any reason your stay with us is not satisfactory, please
let us know immediately and we will endeavour to rectify any problems. We
appreciate all feedback given and use your comments to improve the service levels and
facilities.


Best regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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96 - 102 of 165 reviews

Reviewed May 8, 2013

We ended up staying here for four nights and thought it was a great little place. Although we booked a standard room without a window the room was spacious, clean and bright. The front desk staff were helpful and we were able to use a shower before our room was available. We had breakfast included and there was a good selection of western and vietnamese plates, the restaurant is on the 12th and 13th floors with good side views of the beach, although the hotel is directly behind the Novotel. It is only a couple of minutes walk from the beach and close enough to the many restaurants and bars further down. There was a huge window into the bathroom but there was also a blind to cover it completely - privacy issues avoided. We stayed over the weekend so the construction noise was minimal but during the weekdays the noise echoes from 7 am. All in all good value for being so close to the beach.

Stayed: May 2013, traveled as a couple
Thank Tiny Epicurean J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4GSUN, Manager at Sun City Hotel, responded to this reviewResponded February 5, 2014

Dear Tiny Epicurean J

We would like to thank you for choosing Sun City for your stay

With this letter, we would like to remind you that, as always, our priority is
our guest’s satisfaction. Our hotels are at your disposal and welcome you, if you
decide to visit us again, and offer you the best quality of our
services. We would like to assure you that as we have done so in the past, we
will welcome you with a warm smile, offering safety, hospitality and all our
services that managed to build this strong and warm relationship between hotel
and friends over the years.

If for any reason your stay with us is not satisfactory, please
let us know immediately and we will endeavour to rectify any problems. We
appreciate all feedback given and use your comments to improve the service levels and
facilities.


Best regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

We had a disappointing stay at Sun City Hotel. There were a few good points - the front counter staff were friendly, and the view would be lovely it if you had an ocean view room. However the bad points outweighed this unfortunately.

We arrived late by train, and checked in for one night. Once we got into the room we were met by a massive flying cockroach. In the bathroom we discovered where it had come from. The room above had a leaking pipe, but instead of repairing it, they had just removed a metre square of roof, meaning that from our shower you looked straight up into the roof cavity and the plumbing of the room above.

We were on the verge of asking to swap rooms, but as it was nearing midnight we were just too tired to deal with it. The next morning on the dot of 7am we were awoken by the sound of construction works. We got up and looked out the windows, only to discover we were overlooking not 1, but 2 construction sites. We attempted to get back to sleep, to no avail.

Next problem arose with the bathroom. There is a wall to wall glass window dividing the bathroom from the main room so you sit on the toilet and face the bed. Very romantic. Even though we were in the triple room - just imagine if you were staying there with your family. It didn't really bother us, however at 9am, (even though we were checking out that day!?) the cleaners decided to clean the room. (I should add, there is no dead lock or chain bolt on the inside of the door). From the door they have a lovely view straight into the bathroom. It was an awkward situation.

Lastly, we tried to book a late check out as we were catching the night train. They told us they were fully booked, however we noticed that they still had rooms showing as available on Agoda. So be wary that even if they have rooms vacant online, they could be full when you arrive.

Room Tip: The rooms facing away from the ocean overlook construction sites. Our room had a hole in the ceiling...
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  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Samara G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4GSUN, Manager at Sun City Hotel, responded to this reviewResponded February 5, 2014

Dear Samara G

I am the Manager of the Sun City Hotel and I am writing this letter to you in order to express our sincere apologies for all the inconveniences that you had during your stay.

I extend that punishment to dismissal of those staffs, who ruined your stay

Being a premium Hotel, the hotel staffs and the management find ourselves only to comfort you, the customers, in all aspects possible to which the hotel staffs and the management all are bound to.

I am once again sorry and I express the same on the behalf of our hotel management

Sincerely,
Manager of Sun City Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

I stayed here for 1 night and was really happy. The hotel is new, very clean and comfortable. The staff was very helpful. They booked my train tickets for me and went out of their way to see what other options very a available for me. I booked a room with breakfast and later discovered I would be gone before breakfast. They reduced the rate for me, ended up paying $15.00. The rooms were a little small but for that price, who cares. Would highly recommend to anyone.

Room Tip: I had a small room, check to see if there are larger rooms if you want space.
See more room tips
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sandy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4GSUN, Manager at Sun City Hotel, responded to this reviewResponded January 8, 2014

09th of January 2014

Dear Sandy K

We would like to thank you for choosing Sun City in the
Past.
With this letter, we would like to remind you that, as always, our priority is
our guest’s satisfaction. Our hotels are at your disposal and welcome you, if you
decide to visit us again, and offer you the best quality of our
services. We would like to assure you that as we have done so in the past, we
will welcome you with a warm smile, offering safety, hospitality and all our
services that managed to build this strong and warm relationship between hotel
and friends over the years.

If for any reason your stay with us is not satisfactory, please
let us know immediately and we will endeavour to rectify any problems. We
appreciate all feedback given and use your comments to improve the service levels and
facilities.


Best regards

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

food is great, breakfast is good and adequate with good price, lovely views of the coast clean and spacious rooms. lovely to stay here would stay here forever, the best thing is the staff so helpful and are always there to help and give advice for FREE

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank joshy596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
4GSUN, Manager at Sun City Hotel, responded to this reviewResponded February 5, 2014

Dear Sandy K

We would like to thank you for choosing Sun City for your stay

With this letter, we would like to remind you that, as always, our priority is
our guest’s satisfaction. Our hotels are at your disposal and welcome you, if you
decide to visit us again, and offer you the best quality of our
services. We would like to assure you that as we have done so in the past, we
will welcome you with a warm smile, offering safety, hospitality and all our
services that managed to build this strong and warm relationship between hotel
and friends over the years.

If for any reason your stay with us is not satisfactory, please
let us know immediately and we will endeavour to rectify any problems. We
appreciate all feedback given and use your comments to improve the service levels and
facilities.


Best regards
The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: December 2017, traveled with friends
Thank 석호 안
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2017 via mobile
Google Translation

Stayed: October 2017, traveled as a couple
Thank Polina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sun City Hotel

Address: 4G Ton Dan Street | Beach Front / Central Tran Phu, Nha Trang, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #175 of 324 B&Bs / Inns in Nha Trang
Price Range: $22 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sun City Hotel 3*
Number of rooms: 89
Official Description (provided by the hotel):
Sun City Hotel is located on Nha Trang Bay, one of the most beautiful bays in the world. Located in the heart of the city, the hotel is 100 metres from the sea (about 2 minutes walk), and 35 kilometres from Cam Ranh Airport. It is surrounded by many restaurants, bars and tourist facilities.The 16-storey hotel will give you a blue ocean view and friendly, hospitable city of Nha Trang. With 89 rooms overlooking to the city and sea, you can unleash your panoramic view of the bay and the beautiful city.In Sun City Hotel, whether on a vacation or business trip, you are always welcomed by our professional, friendly and hospitable team.Sun City Hotel consists of 89 rooms with modern equipments such as flat screen TV, air condition, mini-bar, telephone, tea kettle, hot shower , hair dryer. The private room types available are: -Suite double room with Queen size bed. -Deluxe Twin or Double Room with comfortable Queen bed- Superior Double/Twin Room with comfortable 1 double bed/ 1 double and 1 single bed.- Standard Double/Twin Room with 1 double bed/ 2 big beds.Guest can stay 3/4 persons in all types of Twin rooms. Please come with us and enjoy the new experience at Sun City Hotel. Thank you very much ! ... more   less 
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