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1 - 6 of 240 reviews
Reviewed March 1, 2018

Unhelpful, unfriendly staff, two broken lights taken away and never replaced despite reminders, shower suitable for very short person who doesn't mind being scalded then frozen in waves, tried to stop us leaving when they 'found' a stained towel supposedly in our bathroom. Very sad after a good experience 3 years ago. Don't bother!!

Room tip: Most rooms with internal balconies
Date of stay: February 2018
Trip type: Traveled as a couple
Thank jezebel_12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2018 via mobile

Three years ago the staff were polite, respectful and helpful. This visit, no bell boy, rude & disinterested check in staff, 2 lights broken in room, taken away never to be seen again, then on checkout they presented us with a purple-stained bath towel (nothing to do with us) and tried to make us pay for the damage!! The shower, which fluctuated from scalding to freezing was built for small people under 5'5" tall. What was good? 8' bed and efficient air-con. Give it a miss

Date of stay: February 2018
Trip type: Traveled as a couple
Thank Bylin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2018 via mobile

Storm had effected rooftop pool. Workmen's undies hanging on a washing line and construction going on opposite. None of which were mentioned on booking.com! First room was stuffy and stale smelling so was asked to move (which we had to pay for upgrade),second room was noisy with construction at 8am (room at the front), third room was very quiet with window and inside balcony (8th floor). Breakfast-the usual, nothing special. Friends were tried to be ripped off when checking out over upgrade of room. Would not recommend as loads of same same hotels all around.

Date of stay: January 2018
Trip type: Traveled as a couple
1  Thank DHug2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2017

We were there for 3 nights. Our room was not clean the first day and we were gone the whole afternoon. breakfast is not good and the staff is not nice to tourists except for the guy cooking eggs in the morning, he was the only one smiling. The guy at reception Nguyen Hoai Nguyen doesn't seem to like tourists. We asked him questions but he did not bother helping us.

2 goods things for that hotel is location, large rooms.

Date of stay: December 2017
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank vacaciones957
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2017 via mobile

I have been there for 5 days. The decoration of the building is beautiful and the room is okay.
The bathroom was a little bit dirty but I’ve seen worst.
They offer bottles of water in each room which is nice and the pool is good too. There’s a parking where you can put your motorcycle. I ate breakfast there and it was not bad.

The employees were helpful.

Date of stay: November 2017
Thank Sandrine P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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