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“Christmas and New Year's One Week Four PersonBreak”
Review of Nhi Phi Hotel

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Nhi Phi Hotel
Ranked #87 of 211 Hotels in Nha Trang
Reviewed January 3, 2014

The Nhi Phi is a newish hotel and the two rooms we booked were very comfortable. We had outside balconies and were glad for them. Good clean en suites and decent showers. The water could have been hotter on a couple of occasions. The internal balcony rooms looked less appealing. There was little information in the rooms about the hotel's facilities - possibly because it is new?

The staff were excellent and could not do enough for us, arranging tours and taxis etc.

The breakfast had a wide selection but not all to our taste and Spaghetti Bolognaise and french fries for breakfast were surprising offerings. Limited fresh fruit, which is unusual in our experience. However, plenty of food available and a long serving time [6.00am - 9.0am].


Swimming pool was clean and well maintained.

The bar was disappointing. It is only open on request and so lacks atmosphere. The empty bottles at the back of the 'bar' add to the gloom of the room. Not really a problem as there are hundreds of excellent bars and restaurants within a short walk of the hotel. The location of the Nhi Phi is excellent for nightlife - much better than the more expensive beach side hotels.

Room Tip: Opt for an outside balcony if the budget extends.
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GWolst_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 - 119 of 223 reviews

Reviewed December 27, 2013

This hotel was the biggest let down in Vietnam.
After travelling for 2 weeks where we found impeccable service in every hotel, the reception at this hotel was most unhelpful and unpleasant.
We were not welcomed at arrival (maybe we were spoilt in the other hotels where we were welcomed so pleasantly) and every question we asked was answered with " wait a moment" even if no other customers were on sight.
There is plenty of choice of nice hotels in the area so if they don't improve the service they will end up losing business. I am afraid this review is only about the service, or lack of it.... The hotel is indeed in a good location and it is a nice hotel but that is not enough!

  • Stayed: December 2013, traveled with friends
    • Service
1  Thank TravellerMC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHIPHI, Manager at Nhi Phi Hotel, responded to this reviewResponded January 9, 2014

Dear TravellerMC1,

Thank you for your feedback and we do apologize that you felt being not welcomed at arrivals by Front desk staff.

We have shared your comments to related departments for improvement.

Yours sincerely,
Nhi Phi hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2013

Great location, new modern & clean rooms, and great rates, it was such a long drive up from Ho Chi Minh City, however Nha Trang is beautiful and we were fortunate to have a reasonably priced & great hotel to stay at, highly recommended!

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravellerDii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NhiPhiHotel, Manager at Nhi Phi Hotel, responded to this reviewResponded January 5, 2014

Thank you for your great comments about our hotel. We are looking forward to welcoming you back soon 
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2013

We stayed in a deluxe double room for 3 nights and loved it! The bed, bathroom, view, cleanliness and location were all outstanding. As a hotel it's not 5 star standard but our experience and value for money certainly was. Basically brand new, one block back from the beach and easy walking distance to pretty much wherever you want to go.

Stayed: December 2013, traveled with friends
Thank Jessica_Stapleton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NhiPhiHotel, Manager at Nhi Phi Hotel, responded to this reviewResponded January 5, 2014

We are very happy to hear how much you enjoyed your stay at our hotel! Thank you for your comment and We are looking forward to welcoming you again!
Yours sincerely,

Report response as inappropriate
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Reviewed December 13, 2013

Nhi Phi is a nice hotel with sufficient and modern rooms. Also very clean.
Nice swimmingpool on the roof and a very decent breakfast.
The service can be better though. They try to charge me a very high price when I wanted to extend my stay. On a bookingsite I could find a room for little than 50% of the offered price.
When checking out they charge for losing a towel (10euro) which was not the case, but I was in a hurry so I just accepted it.
For this 2 reasons they will never see me again and that is a pitty cause actually the hotel has potential (location, rooms, pool, breakfast)

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2013

We stayed in the family suite/room and loved it! There were 2 king size beds, and everything was sparkly clean, comfy and new,. We had our own HUGE terrace and garden, which was bigger than the room, complete with water feature and fishpond , and overlooking rooftops and city lights - perfect for pre-dinner drinks with friends. The price was really good value. There was also a rooftop pool, but we were too busy or the weather was not hot enough to enjoy it this time around. Breakfast was included and buffet style but could do with a bit more variety and range, although it was fresh and there were enough decent options. I would definitely recommend his place, especially for families.

Stayed: January 2013, traveled with family
Thank Mammakelstarrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NhiPhiHotel, Manager at Nhi Phi Hotel, responded to this reviewResponded January 5, 2014

Thank you for your lovely comment! It’s wonderful to hear that you loved staying in our Executive Family / Suite. We are looking forward to welcoming your family back!
Yours sincerely,

Report response as inappropriate
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Reviewed October 29, 2013 via mobile

I chose Nhi Phi Hotel based on other people's recommendations. I was not disappointed. They accommodated our family of 5 very well with a professional and happy manner. We enjoyed the facilities and found the breakfast buffet varied and of a good quality. The hotel is well located as it is on one of the main tourist streets in Nha Trang. Easy to get taxis and walk about! No hesitation in giving a good recommendation for Nhi Phi Hotel!

Stayed: October 2013
Thank auntyjuty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NhiPhiHotel, Manager at Nhi Phi Hotel, responded to this reviewResponded January 5, 2014

Thank you very much for your recommendation! We are very happy to know that your family enjoyed staying at our hotel. We are looking forward to seeing your family again!
Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Nhi Phi Hotel

Address: 10 Biet Thu St., Nha Trang, Vietnam
Phone Number:
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 211 Hotels in Nha Trang
Price Range: $27 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Nhi Phi Hotel 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
Nhi Phi – A new definition of luxury hotel in Nha TrangOpened in September 2012, Nhi Phi is the newest 3-star plus hotel located in the center of Nha Trang beach city.Built in an area of 800 square meters, the hotel consists of 90 spacious rooms, a large conference hall, a swimming pool and spa & massage. The restaurants serve Western, Asian and traditional Vietnamese dishes. ... more   less 
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