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Reviewed April 21, 2019

We had six wonderful nights relaxing at this resort 9-15 April. It has an enormous beautiful pool and a lovely clean beach area. The standard of service by the staff in all areas was 10/10. The room was very big, clean and well serviced daily (except for one day when the sheets had holes in them and were stained) and the private villa pool and outdoor area was kept nice and clean as well. It was lovely sitting down at the Waves Bar over the water each evening. We had two massages at the spa and the ladies there were lovely and the facilities excellent. We also had a cooking class with the executive chef which was very enjoyable. Our private transfers to and from the airport were also excellent. If you want to do anything else on the island (eg the amusement or water park, the pagoda, golf course, etc) the staff quickly organise a tuk tuk to take you where you want to go. Don, the restaurant manager, was very friendly and greeted us by name from the first night. The breakfast buffet was very good each morning and generally the nightly buffets were good with enough variety although at night often the food wasn’t hot enough. Our main suggestion for improvement would be with the barbecue food section as the chef out there overcooked the seafood, especially the octopus which was too tough to eat every time we had it. Perhaps a couple of paddle boards and kayaks for the beach area would be good too. We highly recommend this resort especially for couples who would like to relax at a quieter resort and be well looked after.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank SueB055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlLuxuryNT, Quản lý bộ phận lễ tân at Vinpearl Luxury Nha Trang, responded to this reviewResponded April 23, 2019

Xin Chao!

Dear SueB055,

Thank you very much for your great review about Vinpearl Luxury Nha Trang. It is great to know that you have got "a luxury experience" with us.

I greatly appreciate your feedback with all details mentioned in the review regarding our services and team members, especially Mr. Don.

We will keep it up and hope to welcome you back soon in the next holiday.

Best Regards,
Vinpearl Luxury Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2019

Staff were attentive without being intrusive, we felt like the only guests there, very special beautiful unique place, ultimate luxury resort, worth every dollar!! From arrival at the mainland reception we were treated like royalty, smooth private jet boat ride to the island reception, and private check in. Our room (beachfront with private pool) was huge, very well appointed and spotlessly clean. Lots of lovely personalised welcoming touches. We chose the full board option and the meals whilst buffet style were fresh and delicious with plenty of options including Vietnamese. Gorgeous white sandy beach with sun beds and beach bar. The pier bar is also a spectacular location.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Denise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlLuxuryNT, Quản lý bộ phận lễ tân at Vinpearl Luxury Nha Trang, responded to this reviewResponded April 23, 2019

Xin Chao!

Dear Denise O,

Thank you very much for your great review, I believe that you have had a beautiful experience with us. I hope that Vinpearl Luxury Nha Trang will be always the first choice whenever you travel to Viet Nam.

We are looking forward to welcoming you back.

Best Regards,

The Management
Vinpearl Luxury Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2019 via mobile

From the moment we were greeted at the airport we were treated like royalty. The highest standard of service was second to none. From the transfer staff (bus, boats, buggies), to the concierge and baggage handlers, food & beverage staff, cleaners and lifeguards, everyone single member of staff contributed to the fantastic service we received. Our room was luxurious and spacious and was serviced daily. The restaurant and room service were also excellent. Small gestures such as the welcome and farewell treats and the fresh fruit basket were a nice touch. My only negative comment (which isn’t even bad) would be that we didn’t use our private pool as the beautiful beach and resort pool were right at our doorstep. For anyone looking for a resort to relax with all the trimmings, Vinpearl should not be overlooked.

Date of stay: April 2019
Trip type: Traveled with family
Thank kmdukic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlLuxuryNT, Quản lý bộ phận lễ tân at Vinpearl Luxury Nha Trang, responded to this reviewResponded April 23, 2019

Xin Chao!

Dear Kmdukic,

Thank you very much for your great review here and appreciate your good feedback about our staffs.

We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future.

Best Regards,

Vinpearl Luxury Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

The Vinpearl Luxury is a beautiful hotel where you can escape the loud noise of the Mainland. The property is very nice, clean and all i expect. Staff was very friendly and nice but sometimes a little ungainly but on an acceptable way. I can recommend this hotel.

Date of stay: April 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank steve01096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlLuxuryNT, Tổng giám đốc at Vinpearl Luxury Nha Trang, responded to this reviewResponded April 14, 2019

Xin Chao,

Dear Guest,

Thank you very much for your feedback which we will work on and improve in the future. I greatly appreciate when you can recommend our property with your friends and colleagues.

We are looking forward to welcoming you back on your next holiday.

Best Regards,

The Management
Vinpearl Luxury Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2019 via mobile

Just had a lovely stay at the Vinpearl Luxury Resort at Nha Trang. We stayed in a Beachfront Villa which was great. There was also a plunge pool at the rear of the villa, but we didn’t end up using it as it was in the shade from around lunchtime and there was also not enough room to sit near it, as well as no lounges or chairs around the pool.

The beach is just lovely and there are plenty of lounges and umbrellas to sit under and enjoy the whole experience. The main pool is enormous and we used it on a daily basis.

In all we had a lovely stay, only negatives were that our villa (012) was quite a long walk from the restaurant and the food. Breakfast and Dinner was included with our accommodation which sounds like a great deal, unfortunately the food lacked variety and over the course of an 8 night stay became very boring. We also noticed on the first night that the lights used to keep some of the food hot were not doing the job and the food was cold and unappetizing. We mentioned it to the staff who didn’t seem to understand the issue and the cold food remained an issue for our entire stay.

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank LindaB101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlLuxuryNT, Tổng giám đốc at Vinpearl Luxury Nha Trang, responded to this reviewResponded April 10, 2019

Xin Chao,

Dear LindaB,

Thank you very much for your feedback. Please accept our apologies for any inconvenience caused. Our teams are working together to improve all points you mentioned. I hope when you come back, you will see positive changes from us.

We are looking forward to welcoming you back.

Best Regards,

The Management
Vinpearl Luxury Nha Trang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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