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“Good place!”

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TTC Hotel Premium - Michelia
Ranked #14 of 204 Hotels in Nha Trang
Ho Chi Minh
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good place!”
Reviewed May 26, 2013

I spent here last weekend (3 nights).
The Hotel is goos, everything clean, mainly the room and the toilet!
The staff are all very friendly and willing to help! I asked about many info, and they didn't hesitate to help me!
The swimming pool is not big but enough to spend some good times.
The only one thing I'd like they to improve is about the Breakfast. Food was quite good, but I'd like they change more didhes from one day to another.
In General I can say it's a good pllace where to stay also if a little far from the nightlife!

Room Tip: I stayed in a Superior room at the 10th fllor. It was very good.
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  • Stayed May 2013, traveled with friends
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Helpful?
1 Thank KyungHoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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944 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Banff, Canada
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 11, 2013

This hotel has a good breakfast. Nice rooms. Pretty helpful staff.
It's one block away from the beach, to which they have some beach front claim - about 10 chairs and 5 umbrellas. More beach towels for those who weren't fast enough to get the chairs and therefore some shade...the beach sand is smokin' hot, so most wouldn't last long lying on a towel I'd hazard a guess. There's actually quite a bit of space around this area, so I don't know why they don't have more available chairs and umbrellas.
It's almost the same for the pool area, which is quite nice but get there early! The Russians stake their claim and then go for breakfast. Do the same if you're so inclined.

A negative was that our group of seven, was whittled down to five, yet we were charged for eight banquet meals. Long story. But I was not impressed with the inability to be flexible and honest in this respect even after many requests to reconsider. What we thought was complimentary, actually ended up casting some of us double a quite expensive meal. I'd say no to any added banquet suggestions.

The hotel is kind of far from where a lot of the restaurants, shops, and spa type places are. A good sweaty 1/2 hr walk to or a D 50,000 cab ride to.

Nha Trang itself was so-so. A highlight was the cable car across to Vinpearl Island, but don't forget your swimsuits like we did...and try the Alpine Coaster!

Room Tip: One way faces the ocean. The other way faces the pool. Depends which one you want. Also if you need...
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  • Stayed May 2013, traveled with friends
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    • Service
Helpful?
3 Thank joyfulgrrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heathfield, United Kingdom
Level Contributor
297 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed May 5, 2013

We headed for Nha Trang with great expectations, and were sadly disappointed. The first room the Michelia offered us was squeezed beside the staff elevator, stank of cigarette smoke and worse, and offered a view of a massive pylon and nothing else. With great reluctance, and much pressure from our excellent Travel Indochina tour leader Krista we were offered a second room. This non-smoking room still stank of smoke, but was better and we reluctantly accepted it despite filthy, stained carpet and being very dirty, facing a building site. The staff were not as friendly as other hotels, largely we feel because of the overwhelming number of Russians in the town - I am sure there are exceptions, but not the warmest people we met and they dominated the restaurant, pool and facilities. We learned a new phrase in the hotel - "not available" which referred to almost everything! The pool is good but few sunbeds. It is located behind the seafront hotels, so actually little or no views. Late night partying in the corridors was ignored by the staff and nothing was done to stop them.

The town had a great beach, but is now fast becoming overdeveloped - with little to differentiate it from any other international beach resort. Russians (and others) are pouring in development capital, to the detriment of this once pretty resort. The best part of our stay in Nha Trang were the trips out from the town.

Room Tip: Higher floors, at the front. Avoid the side facing rooms.
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  • Stayed April 2013, traveled as a couple
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Helpful?
6 Thank DavidSB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheliaHotel, Manager at TTC Hotel Premium - Michelia, responded to this review, May 6, 2013
Dear Mr. David,
Thank you for choosing to stay at Michelia Hotel during your recent visit to Nha Trang,
I am truly apologetic for the mishaps and inconveniences you have had during staying with our hotel,
With concern to the room and facilities, we would like to inform that in this year we have plan to renovate & redecorate our hotel to be newer & fresher.
With concern to the sun beds: we are on the way to purchase more sun beds for pool and beach, The number of sun beds will be added in near future.
With concern to the View of our Hotel :we have 7 room type with city view & sea view, smoking & non smoking rooms , With regards to your comment, I have informed our FOM to find out and ensure problems like this will never happen again.
With concern to “the overwhelming number of Russians in the town":
Michelia Hotel is not attracting “ overwhelming number of Russians". The fact is: in our first quarter 2013 ,we have 31% Russian guests and 69% mixed nationalities .I personally think that any Nationality whether it is Russian, British, German, Thai, Danish, Vietnamese or even Australian always will have certain individuals who's behavior leaves much left to be desired.

Once again, I hope you could accept my apologizes and give us the chance to make everything perfect for your next time round in Nha Trang,

Best regards,
Vo Hoang Vy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 3, 2013 via mobile

We stayed recently for a few nights and thought the hotel, staff, food and service was great. The hotel was quite a long walk to the main travelling area which is good for some but not for others. Room was clean and tidy with a nice balcony looking our to the sea. But there was no furniture on the balcony to sit on! Food was great, large selection at breakfast. Can't complain really! We took a hotel car for a day to the Ba Ho waterfalls (definitely recommend but get your hiking boots on!!) which was very expensive, if you want to explore I would suggest finding a local taxi as can often be a third of the price.

  • Stayed April 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Podgi88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron Bay, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 30, 2013

The Mechelia is located at the quite end of the Nha Trang tourist strip which is what we wanted, we had a nice room with great beach and ocean views, the breakfast has a large variety of food on offer. We found the staff to be friendly, very helpful and always eager to please, on arrival one of the reception staff called 'Nam' gave us so much local info and indicated on our map where everything was. We higly recommend this hotel to anyone who is looking for a quality hotel away from the hustle and bustle of central tourist area of Nha Trang.

Room Tip: We had an ocean view room and it was worth the extra money.
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  • Stayed April 2013, traveled with family
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Helpful?
2 Thank jaybeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheliaHotel, Manager at TTC Hotel Premium - Michelia, responded to this review, May 3, 2013
Dear Sir,
Thank you for your honest feedback. We are glad to hear that ! I will share your comments with our staffs. I am sure this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. For your next stay please don't hesitate to come with us and we hope your next visit will be more pleasant as the previous one.
Best Regards,

Vo Hoang Vy
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Milton Keynes, United Kingdom
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed April 29, 2013

The pool is lovely but there's about 16 sunbeds - nowhere near enough for such a large hotel - the beach is the same story, I got terrible sunburn because there were no free sunbeds/umbrellas and had to come in after just an hour. The location is ok, a bit out the way but only a 10-15min walk to the town. No offence to Russians but it's absolutely full of them and the ones that were there when we went were really rude, pushing in the queue at breakfast (and none of the staff stopped them), and just generally having zero manners - the other two western couples we met were moaning about them too!! The staff have really poor English levels which makes it difficult to communicate if you need to. We had 4 days in Nha Trang but went to a cheaper hotel closer to the city for the last two nights which was much nicer and better value for money.

Room Tip: The suites with a panoramic city view were amazing - a really good experience waking up to the sunri...
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank UAE_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheliaHotel, Manager at TTC Hotel Premium - Michelia, responded to this review, May 3, 2013
Dear Madam,
Thank you so much for your review, I am so sorry to hear about your dissatisfaction and I hope you could accept my sincere apologies on behalf of all of us,
Regarding the location of the Michelia Hotel was commented that take 10 to 15 min walking to the town, we would like to assert that our hotel is just 2-minute walk away from the biggest market of the city “Đầm Market”, and just 5-minute walk away from one of the biggest and most modern shopping center “Nhatrang Center” on Tran Phu Street opposite the beach.By the way,we would like to inform that we have had English trainings for staff especially for Front of house staff who directly contact guests, and their English capacity did make progresses, but anyway not acquired efficiently just by some staff and may resulted in the similar inconvenience you experienced. About the sun beds on pool and beach , we are on the way to purchase more sun beds and umbrellas,
In the next coming ,I can assure you a most different experience and we look forward to welcoming you back soon.
Best Regards,
Vo Hoang Vy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maleny Qld
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 26, 2013

We got to reception about 6pm, were tired and thirsty. The receptionist was officious and that got us off to a really bad start. It's so easy for a hotel to give you a seat and cold drink while they get to know your accent and do the paperwork. We are on the tenth floor with a little balcony and good views. Nice room and no problems sleeping. There have been some negative comments about Russians staying here but we find them to be just other tourists like us. It is a big hotel so you may not always get a pool chair but the food and drinks are good. The bar will sell a decent light dinner like a burger or pizza while you enjoy happy hour. A review said they are tight on booze but we disagree. Look out for Phuong in the restaurant, she has excellent service skills.

Room Tip: Try to be up high with a view. Other reviews suggest it may not be quiet on lower floors
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank dickmaleny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TTC Hotel Premium - Michelia

Property: TTC Hotel Premium - Michelia
Address: 04 Pasteur, Xuong Huan Ward, Nha Trang 650000, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 204 Hotels in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:4 star — TTC Hotel Premium - Michelia 4*
Number of rooms: 199
Official Description (provided by the hotel):
Nestled in the heart of Nha Trang Beach city, TTC Hotel Premium - Michelia is an ideal spot from which to discover Nha Trang. Only 35km away, this 4-star hotel can be easily accessed from the airport. With the city's main attractions such as Alexandre Yersin Museum, Nha Trang Beach, Khanh Hoa Museum within close reach, visitors to the hotel will just love its location.The facilities and services provided by TTC Hotel Premium - Michelia ensure a pleasant stay for guests. Top features of the hotel include coffee shop, laundry service/dry cleaning, 24hr room service, bar/pub, shops.The hotel features 199 beautifully appointed guest rooms, each including coffee/tea maker, non smoking rooms, satellite/cable TV, in room safe, refrigerator. The hotel's Fitness Center, Jacuzzi,and Beach Front are ideal places to relax and unwind after a busy day. Discover an engaging blend of professional service and a wide array of features at TTC Hotel Premium - Michelia. ... more   less 
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