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“Rude and unhelpful”

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Memory Nha Trang Hotel
Ranked #126 of 211 Hotels in Nha Trang
Reviewed August 6, 2010

My boyfriend and I were appauled when we arrived at this hotel in July 2010. Firstly , this hotel is WAY off the beaten track and miles from all the hussle and bussle of central Nha Trang!!
The hotel's main website is extremely mis-leading, one could say 'false advertising'
We had emailed the hotel to pre book and informed them we would be arriving at 6am. However on arrival we were told there were NO rooms available until someone checked-out. Totally unprofessional and unacceptable. We were extremely tired after our 12 hr bus journey from Hue. We proceeded to wait and eventually we were checked at 1.45 pm. If we had had been previously informed of this matter obviously we would have resided elsewhere. During our almost 7HR WAIT, we were NEVER offered even a drink nor food as some sort of consolation. We are still appauled at the lack of common courtesy at this hotel. It was the worst hotel we stayed in during of 3wk tour of Vietnam.... Stay well clear!

  • Stayed: July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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2  Thank MurphyMullane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (51)
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13 - 19 of 51 reviews

Reviewed 4 weeks ago
Google Translation

Room Tip: Выбирайте номер только с балконом!!
  • Stayed: August 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank apbag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017
Google Translation

Stayed: July 2017
Thank novihelen82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2017
Google Translation

Room Tip: Просите номер с окнами и, если возможно, с балконом.На нижних этажах номера без окон
  • Stayed: June 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank kvert56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2017 via mobile
Google Translation

Stayed: May 2017, traveled with family
Thank SegaFOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MemoryNhatrangHotel, General Manager at Memory Nha Trang Hotel, responded to this reviewResponded May 22, 2017

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Reviewed May 13, 2017
Google Translation

  • Stayed: April 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Marina L
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MemoryNhatrangHotel, General Manager at Memory Nha Trang Hotel, responded to this reviewResponded May 14, 2017

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Reviewed March 27, 2017
Google Translation

Room Tip: Советуем брать номера 5 и выше, там хороший вид) . Ну и навернео делюкс с балконом все таки.
  • Stayed: February 2017, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Катя П
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MemoryNhatrangHotel, General Manager at Memory Nha Trang Hotel, responded to this reviewResponded March 30, 2017
Google Translation

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Additional Information about Memory Nha Trang Hotel

Address: 28A Bac Son, Vinh Hai, Nha Trang, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #126 of 211 Hotels in Nha Trang
Price Range: $36 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Memory Nha Trang Hotel 3*
Number of rooms: 55
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