My boyfriend and I were appauled when we arrived at this hotel in July 2010. Firstly , this hotel is WAY off the beaten track and miles from all the hussle and bussle of central Nha Trang!!
The hotel's main website is extremely mis-leading, one could say 'false advertising'
We had emailed the hotel to pre book and informed them we would be arriving at 6am. However on arrival we were told there were NO rooms available until someone checked-out. Totally unprofessional and unacceptable. We were extremely tired after our 12 hr bus journey from Hue. We proceeded to wait and eventually we were checked at 1.45 pm. If we had had been previously informed of this matter obviously we would have resided elsewhere. During our almost 7HR WAIT, we were NEVER offered even a drink nor food as some sort of consolation. We are still appauled at the lack of common courtesy at this hotel. It was the worst hotel we stayed in during of 3wk tour of Vietnam.... Stay well clear!
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