We booked this room on line and we were forced to go thru Agonda. Agoda charged my Visa before we even stayed in the hotel. Do to an illness we were unable to get to the reservation so we tried to cancel it. Apparently you need 7 days to cancel. When traveling many thing can happen. Long story short they kept $140.00 which was three nights at this hotel. Agoda is stealing peoples money and if you look on their web site it is full of complaints. Their excuse was that the hotel would not give us the money back so if that is the case then the hotel and Agoda are both to blame. STOP USING AGONDA!!! After that we book directly thru the hotels and we did not have to give Visa #'s to reserve.
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