The Sheraton is a superb hotel and certainly ticks all the boxes. I would highly recommend it. My husband and I stayed there from 25 October to 7 November and made the perfect choice. We had booked through a very high profile, reputable tour operator which turned out to be completely non-existent from the time we arrived at Gatwick until we arrived home 2 weeks later. However the Sheraton were superb and organised everything for us! They made every effort to ensure we had the best holiday ever – and we did! The rooms were immaculate and the staff always happy to help. This includes the staff at the front reception, Hoang Khang at the Concierge desk (who spent his lunch break visiting the airline to secure and reconfirm tickets for our transfer back to Hanoi) the tour staff, bar staff in the Altitude and Connections bars, Le Tung at the swimming pool area, the staff in the Feast restaurant (very aptly name as I have never known such superb cuisine!!) and so it goes on. The culture was largely due to the superb hotel manager, Catherine, who leads by example and takes every opportunity along with her staff to ensure that all guests are made to feel welcome and works so hard as part of the local community. The same with Selina and all the management team who were always on standby to assist. The meals, the cocktails, the elevated swimming pool area, the amenities, the central location of the hotel all made this a very special holiday. The hotel has the best views in the whole of Nha Trang. There were so many unexpected touches –including the tour guide taking a photo of us on one of the excursions and having it framed and delivered to our room as a surprise. There was no need for him to do it, as we were due to leave and would not have seen him again so thank you, Dieu! A great hotel – and one which has inspired us to use the Sheraton hotels, going forward! Mary and Michael London
- Official Description (provided by the hotel):
- Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more less
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- Also Known As:
- Sheraton Nha Trang Hotel Nha Trang