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“Complete luxury in every way”

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Sheraton Nha Trang Hotel and Spa
Ranked #13 of 209 Hotels in Nha Trang
Certificate of Excellence
Hawick
Level 6 Contributor
382 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
“Complete luxury in every way”
Reviewed February 28, 2013 via mobile

Stayed 4 nights with my daughter. Superb room, facilities ESP pool and spa. Very central. Staff v helpful and professional. Food in steam and spice eatery is the best! Would highly recommend this hotel.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hassendeanbandb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review, March 5, 2013
Hello “Hassendeanbandb”,

Thank you s comments regarding your stay at Sheraton Nha Trang Hotel & Spa.

It is definitely a great pleasure to receive positive feedback and we shall share your comments with the team. We strive to continuously provide exceptional services and I am sure that your feedback will be an encouragement to all the team.

Warmest regards

The Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,715 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (341)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Sydney
Level 5 Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 28, 2013

We loved everything about this hotel. Checkin was a breeze and we were swiftly taken to our deluxe ocean view room on the 18th floor.
Air con was nice and cold, room was comfortable, tv channels were great, view was awesome, and the bed and pillows were probably the comfiest I have ever slept on.

The gym facilities are great, with many machines and free weights, with a view of the ocean. The gym is better than many proper gyms I have been to. On the same floor as the gym (7), there is a sauna, steam room and jacuzzi to relax in. It is like a hidden oasis which I don't think most guests are aware of.

The pool is on level 6 and also has a great view of the ocean.

Breakfasy was amazing with a mixture of western, Asian and Vietnamese classics. Service here was also good.

The only short fall in my opinion is the lack of free wifi throughout the hotel, it is free in the lobby and level 1, although in the rooms it cost 40000vnd($2) per hour or you could buy longer packages at a cheaper hourly rate.

We will definitely stay here again when we travel to Nha Trang.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank brades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review, March 7, 2013
Dear “Hassendeanbandb”,

Thanks for sharing your positive experience on Trip Advisor, we are really happy that we helped to make your trip enjoyable.

We agree with you about Sweet Sleeper Bed and Sheraton Fitness Center which are two of Sheraton’s brand standards to bring the best experience to our guests.

We hope to welcome you back to Sheraton Nha Trang Hotel & Spa in the near future.

Stay Connected & Warm regards.

The Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murphys, California
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 25, 2013

Great location- beautiful pool w/ view of beach - rooms have glass bathroom with tub so u can soak and enjoy the view outside. However when you shower u r exposed to everyone in the too due to glass doors.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank screamese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review, March 5, 2013
Hello “screamese”

Thank you very much for staying with us and posting your positive comments on TripAdvisor.

We totally agree that the hotel have stunning views of the sea. We are delighted that you and your family have enjoyed your stay with us.
Regarding the "sexy" bathroom, it has a curtain which guest can roll down for your privacy at any time.

At Sheraton, we believe life is better when shared. So please do tell your family and friends how much you have enjoyed your holiday in Nha Trang and at our hotel.

We hope to see you and your family back to Nha Trang in the near future.

Warm Regards.

The Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 6 Contributor
94 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed February 25, 2013

I wished I stayed here longer. I traveled through here for business and for the price it can't be beat. The rooms were outstanding, the breakfast was expansive and inclusive, and pool just oozes relaxation. I spent a good two hours on a floaty platform writing emails and drinking beer. There's few places on my jaunts around the world that I would say are truly worth the money, and this is one of them.

I woke up early one morning and took a swim on the East Sea..... don't call it the South China Sea while there ;-) It was very relaxing, especially when followed by a dip in the hotel's pool.

Be sure to check out the drinks at the rooftop bar, but don't get your hopes up for alcohol content.. they are a little skimpy for sure.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sebastian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review, March 5, 2013
Dear “Sebastian S”,

Warm greetings from Sheraton Nha Trang Hotel & Spa.

Thank you for choosing the Sheraton Nha Trang, all of us are delighted that you had a great stay with us and enjoyed our hotel services.

We look forward to welcoming you back to our hotel in the future.

Stay Connected and Warm Regards.

The Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 24, 2013

We had been travelling not strictly on a budget, but not throwing away money either and had been staying at mid range hotels throughout Vietnam.
When we came upon an very good offer for the Sheraton Nha Trang we didn't know just how much we had missed luxury.
The place is just divine and the experience starts even outside the foyer as the Bellhop opens the doors to this fantastic hotel.
All I can say is Thank you, Sheraton Nha Trang.

Stephen Lipshus

Room Tip: Any of the rooms have fantastic views of the beach and South China sea.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gasman18111959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review, March 5, 2013
Dear “gasman18111959 ”,

Thank you for staying at Sheraton Nha Trang during your visit through Vietnam and thank you for your fabulous review, it was great to hear that the hotel, service and staff were able to deliver a great Sheraton experience

We certainly look forward to welcoming you back to the hotel again in the near future.

With Kind Regards,

The Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 4 Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 22, 2013 via mobile

This is an all 5 star hotel and everything about it says so. The building is magnificent from the grand marble lobby to the various bars and pool.

We decided to get a club room and honestly think the bit of extra expense is worth it due entirely to the use of the club floor. Every day from 5pm to 7.30pm it is an open bar and buffet of yummy quality hors devours and desserts. The club room is as nice as any first class lounge I have seen. It is on the 25th floor with an outdoor lounge to relax with the warm ocean breeze.

The pool looks spectacular but every day after 3pm (while we were there), The wind picked up and makes it a bit bothersome to relax. But we were only there for 4 days so can't be sure if this is common. All rooms have lovely beach views and a small balcony to stand on but not quite big enough for a table and chairs. In any case anyone can go to the rooftop bar. This place seemingly tries to be a nightclub but don't put your dancing shoes on,

All staff are very friendly, professional and helpful.

4 days in Nha Trang was enough for us. Note, the dodgy looking pho bier cafe up the road did amazing hot pots, and any one should go for dinner at the brilliant Lantern restaurant in the back packer district.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iwaswayoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review, February 27, 2013
Hello “iwaswayoff”,

At Sheraton we believe life is better when shared, thank you for sharing your great stay experience on Tripadvisor.

We are sorry that you could not enjoy the pool after 3.00pm, the wind over the last couple of days is not a normal occurrence and is apparently due to storms in Asia.

In relation to chairs for the balcony they are available upon request, as we do not provide due to safety and security reasons.

We wish you more great stays with Starwood Hotels & Resorts

Cheers.

The Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 21, 2013

Stayed at Sheraton during the week before the Vietnamese New Year. Thinking it was going to be crowded I was a little hesitant however upon arrival it was quieter than I imagined.

Arriving in Nha Trang at 8 am and reading on their website that check-in wasn't until 3 PM, we went the desk and asked them if we could leave our belongings there and go for stroll. After waiting for a few minutes, we were told that they had a room that was ready and allowed a super early check-in which was great as we were exhausted. Room was neat and tidy and the bathroom was great. Shower head was amazing, although the water seemed to pool on the ground somewhat.

Buffet Breakfast was plentiful. Lots to choose from and the quality of food was great. Staff members were amazing all around the hotel. Very polite and willing to help out as much as they can.

The infinity pool is amazing and a useful flag system to catch the attention of staff members.

Took a trip to the rooftop bar. The view up there is amazing and I was glad that the bartender knew how to make a proper Mojito! Waiting for the waiter was a little annoying though as they seemed to sneak in as much as they could. Although a DJ was present, no one was sitting inside.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terezargh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcomSheratonNT, Manager at Sheraton Nha Trang Hotel and Spa, responded to this review, February 25, 2013
Dear “terezargh”,

Thank you for staying with us and taking time to write us this wonderful review.

Our team is happy and proud to hear that you’ve had an great stay with us, and that you enjoyed the pool, Altitude'S MojitoS and our breakfast.

Regarding for your feedback about the Altitude has shared with F&B director and we will follow up with the team.

We look forward to welcoming you again very soon to bring you another memorable stay in Nha Trang.

Warm regards,
The Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Nha Trang Hotel and Spa

Property: Sheraton Nha Trang Hotel and Spa
Address: 26 - 28 Tran Phu Street, Nha Trang, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Nha Trang
#10 Romantic Hotel in Nha Trang
#11 Family Hotel in Nha Trang
#13 On the Beach Hotel in Nha Trang
#13 Luxury Hotel in Nha Trang
#13 Spa Hotel in Nha Trang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Nha Trang Hotel and Spa 5*
Number of rooms: 280
Official Description (provided by the hotel):
Sheraton Nha Trang Hotel & Spa is one of 5-star international hotels in Nha Trang. With outstanding service and state-of-the-art facilities, we deliver memorable experiences at one of the world's most beautiful bays. ... more   less 
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Also Known As:
Sheraton Nha Trang Hotel Nha Trang

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