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Reviewed 3 weeks ago via mobile

Very reasonable price with excellent staff service. They are very friendly and provide good travel advice. Many group tourists crowded in the restaurant during breakfast time. Don't come down too early. The swimming pool is much smaller than that in picture. Anyway, will come again next time.

Date of stay: September 2019
Trip type: Traveled with friends
Thank Khangninh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2019 via mobile

We are traveling across Vietnam and had a great stay at Rigel Hotel! We were a bit early and could leave our luggage safely at the reception, while having a swim in the pool until our room was ready.
Great room, clean and spacious. Used the gym also. The breakfast was really wealthy. A lot of hot Vietnamese dishes, noodles and eggs from the chef, and a huge choice of fresh vegetables.

The staff was very kind. We left in the evening with the Sinh Tourist bus. When we checked out, we could do the same as when we arrived: have a nice swim with a cold Saigon!

Date of stay: July 2019
Trip type: Traveled as a couple
Thank antonvanhee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RigelHotelNhaTrang, Quản lý bộ phận lễ tân at Rigel Hotel, responded to this reviewResponded August 13, 2019

Dear Guest,
Thank you so much for your review. I am super happy to hear that you had a good time here with us and we are so pleased to have created a memorable experience for you.
We look forward to having you with us again soon.
Grand regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2019 via mobile

Stayed at this hotel whilst backpacking from South to north. The staff are super helpful, the rooms are spacious and clean and the breakfast was decent with eggs cooked to order. Not much else to say really, I'd recommend this place if passing through town

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank PeteJelley743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
545nguyenc, Quản lý bộ phận lễ tân at Rigel Hotel, responded to this reviewResponded June 3, 2019

Dear Mr. PeteJelley,
All of us at Rigel Hotel Nha Trang would like to offer our sincere thanks for your delightful review during your stay at our hotel.
We are happy to read that you had an excellent experience and enjoyed your stay at our hotel.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019 via mobile

Hello! Your email, which is mentioned in birthday postcard, doesn’t work.
Please, do something with people who occupied place near the hotel.
There was only one “legal” way to reach the hotel.
They occupied pedestrian area, see a picture.
Now (13.05.2019) it’s really inconvenient for your guests.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Zyamochka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
545nguyenc, Quản lý bộ phận lễ tân at Rigel Hotel, responded to this reviewResponded May 13, 2019

Dear Zyamochka,
Warmest greeting from Rigel Hotel Nha Trang!
Thank you for your feedback and we are very much appreciate for your comments which will help us in improving our services. We had received your valuable feedback with appreciation and we hope to welcome you back to show you our improvement.
With our best regards,

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Reviewed January 23, 2019 via mobile

Went to Nha Trang the last week of our travels. The hotel staff were really friendly and did their best to help us with whatever we requested. As a matter of fact, I got ill and needed to stay at a hospital for a couple of days, the staff came to visit and helped us with translation and this made it a lot easier for us. We are really grateful for all the help during our stay!

Date of stay: January 2019
Trip type: Traveled as a couple
Thank Lindaspegren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
545nguyenc, Quản lý bộ phận lễ tân at Rigel Hotel, responded to this reviewResponded January 27, 2019

Dear Lindaspegren,

We are honored to receive your feedback and we are also feel so sorry for your holiday when you got sick, that is the reason to make us to try help you as good as possible.
Once again, thank you for choosing the Rigel Hotel for your stay, we look forward to welcoming you back to experience our service.
Thanks and best regards !

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