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All reviews mon wed fri bay front sea view great seaview nice and clean hotel private car twin room chinese tourists reception staff hotel guests washing machine swimming pool excellent stay location is great enjoyed our stay pleasant stay other hotels
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3 - 8 of 164 reviews
Reviewed 4 weeks ago

The hotel is very well located and you won’t find friendlier staff anywhere else! Excellent for traveling with small children since there is a kiddies pool and play area. Only thing they can improve on is breakfast, the usual pastries (croissants muffins etc) and cheeses (even a basic cheddar, feta or mozzarella) would have been a lovely touch.

Date of stay: June 2019
Trip type: Traveled with family
Thank Shari S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan_Gerard, General Manager at Citadines Bayfront Nha Trang, responded to this reviewResponded 4 weeks ago

We will convey your kind review to our guest service and clubhouse team who are always on hand to make our guests stay more memorable. We will continue to look into improving our breakfast items and add more suitable dishes to enhance our guests' dining experience. Thank you for sending us your feedback.

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Reviewed June 8, 2019

Location was good, staff was friendly and helpful to flexibly let me have an early-check-in. Room, however, was a bit disappointed to me. Breakfast was terrible, very limited choices, and guest had to sign on a paper to walk in. For what I paid, it was under my expectation.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank Kiet Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan_Gerard, General Manager at Citadines Bayfront Nha Trang, responded to this reviewResponded June 9, 2019

Thank you for sending us your review. We will continue to work with the restaurant operator on upgrading their breakfast menu and quality. Thank you for staying with us.

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Reviewed June 6, 2019 via mobile

We are satisfied by this hotel(personal,location,facilities)BUT...There is one point....Why Chinese people always be first on breakfast while Russia people have to wait while all members of their groups will be served.It’s unfairly!

Date of stay: June 2019
Trip type: Traveled with friends
Thank 382tanyat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan_Gerard, General Manager at Citadines Bayfront Nha Trang, responded to this reviewResponded June 9, 2019

We are thankful for your good comment on our location and service levels. We assure all our valued guests that service is carried out similarly for all irrespective of nationality.
Thanks

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Reviewed June 3, 2019

there's nothing to compare with comfortable and clean bed...
this hotel is great view and well trained staff...
breakfast could be need to more ....
price and quality is excellent... swimming pool is a little bit small but quiet and clean,,,

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Odyssey50100618412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan_Gerard, General Manager at Citadines Bayfront Nha Trang, responded to this reviewResponded June 4, 2019

Your good comments and feedback is greatly appreciated and we will continue to train our colleagues to deliver a consistent level of service for all our guests. Thank you for selecting to stay with us.

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Reviewed June 2, 2019 via mobile

Not very clean, gym is very simple, doesn’t even have weight. We booked a twin room which the photos look ok but it is heavily photoshopped. The window is facing another hotel next door. Room AC can not adjust temperature, set at 25 degrees and it’s really hot. Will not come again.

Date of stay: June 2019
Trip type: Traveled with friends
1  Thank layla516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tan_Gerard, General Manager at Citadines Bayfront Nha Trang, responded to this reviewResponded June 2, 2019

Thank you for your feedback and for selecting to stay with us. We have 2 gymnasiums, one for the free weights and another for cardio activities both located on level 3. The room type, size and view would depend on the actual type selected during booking. We apologize for the AC issue and will be making the required changes to improve our guests' comfort.

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