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“Excellent”
Review of Novotel Nha Trang

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Novotel Nha Trang
Ranked #10 of 198 Hotels in Nha Trang
Certificate of Excellence
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent”
Reviewed August 26, 2014 via mobile

We stayed at the Novotel Nha Trang for 2 nights in the deluxe rooms. Fantastic rooms, amazing views, and the friendliest staff.

They upgraded us to a Deluxe suit on the second night just because they are so friendly. The Spa was delightful and ever so relaxing.

Stayed August 2014, traveled as a couple
Helpful?
1 Thank Jezza80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, August 28, 2014
Dear Jezza80,

Thank you very much for your recent stay with us and for your most valuable review posted on TripAdvisor.
We are extremely pleased to see that you have enjoyed your stay at Novotel Nha Trang.
Happy guests make all our efforts worthwhile and we are happy to read of your excellent experience during your stay in our hotel.
We do look forward to welcoming you back in the near future and hope you will have another wonderful stay with us.

Warm regards,

Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,811 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (394)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 24, 2014

My room had the best see view I have ever seen. It worth 23 dollars extra per night we payed. Don't forget to wake up at the sunrise. You will always remember that breath-taking moment.

As for the cons....
1) May be two weeks of similar breakfast was a bit boring, while if I would have stayed shorted, it would be definitely a good one.
2) A bar, although they have a very good cappuccino, but the price is very high.

  • Stayed August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Radik K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, August 26, 2014
Dear Radik K,

Greetings from Novotel Nha Trang!

Many thanks for taking the time to share your comment with us.
We are thrilled you had breath-taking moment with the sunrise view from our balcony.
All of us look forward to welcoming you at Novotel Nha Trang soon.

With kind regards,

Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkshires, Massachusetts
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 24, 2014

We spent several days in this hotel in December, 2013. The service was excellent and we had an amazing view of the water. The breakfast buffet was very good. The hotel was also close to very good shopping--we were able to buy some beautiful silk artwork just down the street. I highly recommend this hotel!

  • Stayed December 2013, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NYCguy74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, August 25, 2014
Dear NYCguy74,

“Great hotel” - May thanks on your kind review. We are thrilled your stay with us was enjoyable.
I am sure that this feedback will serve as an encouragement and we will strive to continuously improve the quality of our services.
We do look forward to welcoming you back in the near future and hope you will have another wonderful stay with us.

Warm regards,

Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 23, 2014

We stayed for about 2 weeks when we were in Nha Trang. The room was nice and staffs are super friendly and helpful. Hotel is in a very good location.

I've use their spa couple of times. I love the services they provided. The staffs are very well trained, and very consistent.

Oh, if your flight ticket is late at night, but you check out at noon on that day, they do let you take shower in the spa area after you check out on that day. I really love the idea cuz VietNam is hot and humid.

The only thing I don't like about the room is the bathtub. They used very weird color on the tiles on the bath tub. The design of the tile was almost like a "cracked, dirty" design. It looked dirty! Even though I know it's not, but I just can't get over it. I had to wear my flip-flops to shower, and of course I didn't feel comfortable in the shower.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NhaHuyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, August 25, 2014
Dear NhaHuyen,

Greetings from Novotel Nha Trang!

Many thanks for taking the time to share your comment with us.
We are pleased to see that you have enjoyed your stay at Novotel Nha Trang.
Your compliments on our room, staff as well as our spa services will be passed on all our staff.

I am sorry that your experience with the bathtub did not meet your expectations. You may wish to know that the color of bathtub is our designer’s concept and the fend-shui, and we ask for your kind understanding.

Once again, thank you very much for sharing your concerns. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon at Novotel Nha Trang.

With kind regards,

Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandefjord, Norway
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 23, 2014

Right on the main street with the Beach on the other side of the busy road.
Nice and clean hotel with a friendly and helpful staff. Very good breakfast.
We had a room facing the seaside, a litte bit noicy with the road outside.
It was ok for sleeping, but a bit too noisy to sit on the veranda.
A very good location

Room Tip: You might consider a room not facing the beach because of the traffic even if the view is great.
See more room tips
  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank MonaF19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, August 25, 2014
Dear MonaF19,

Greetings from Novotel Nha Trang!

Thank you for taking time to share your experience on Tripadvisor.
We are delighted to learn that you are enjoyable with our location, sea view room and attentive staff.
I will pass on your kind words to all our staff and they will happy to read your comment.
All of us look forward to welcoming you back at Novotel Nha Trang soon.

Yours sincerely,

Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Nha Trang

Property: Novotel Nha Trang
Address: 50 Tran Phu Street, Nha Trang 652076, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Nha Trang
#7 Romantic Hotel in Nha Trang
#7 Business Hotel in Nha Trang
#10 On the Beach Hotel in Nha Trang
#10 Luxury Hotel in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nha Trang 4*
Number of rooms: 154
Official Description (provided by the hotel):
Novotel Nha Trang is located in the heart of Nha Trang city, one of the 29 most beautiful bays in the world. ... more   less 
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Also Known As:
Novotel Nha Trang Hotel Nha Trang
Accor Nha Trang

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