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“Fabulous!”
5 of 5 bubbles Review of Novotel Nha Trang

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Novotel Nha Trang
Ranked #9 of 192 Hotels in Nha Trang
Certificate of Excellence
Melbourne
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Fabulous!”
5 of 5 bubbles Reviewed October 6, 2013

From the moment we arrived, this hotel impressed us with it's location, staff and amenities.
We arrived early for check in but only had to wait a little while. My 2 sons were given a 'Novotel dinosaur' soft toy which they have slept with every night. We were invited to sit in the lounge and were provided with a glass of juice.
Check-in was quick and efficient. Our rooms were gorgeous, clean and fresh with the scent of lemongrass and overlooked the beach.
The staff were, without exception, friendly, professional and efficient at all times during our stay.
The breakfast is amazing.
I would not hesitate to recommend this hotel to anyone.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doona1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, October 7, 2013
Dear doona1967

Thank you for sharing your enjoyable experience with us and other travellers. I’m very happy to know that you are enjoyed our friendly, professional staff ensuring you a fabulous stay at Novotel Nha Trang.
I will pass on your kind words to all the staff. All of the team look forward to welcoming you at Novotel Nha Trang soon.

Sincerely yours,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,792 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (389)
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English first
Binningup, Australia
2 reviews
5 of 5 bubbles Reviewed October 3, 2013 via mobile

We stayed at Novotel Nha Trang for 9 nights from 16th September. Amazing location directly opposite the beach. On our arrival we were greeted by the staff who were warm and friendly, and handed our son a soft toy. Check-in was a breeze and we were shown our room, a deluxe sea view. The split level room was spacious and we immediately felt at home. The bathroom had a huge bath with shower which was more like a swimming pool for our son, and a separate second shower. A good sized balcony revealed stunning views of the ocean and Islands, and also the city of Nha Trang and surrounding hills. Throughout our stay, I was amazed that my family were greeted by our first names by the Novotel staff when we stepped out of the elevator into the foyer, a really personal touch that I haven't experienced at any other hotel. Breakfast offered a great selection of food and great views to start our day. When we return to Nha Trang we wouldn't even consider a different hotel, we will definitely return to the Novotel. Thanks again to the Novotel staff.

Stayed September 2013, traveled with family
Helpful?
Thank Gavin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, October 4, 2013
Dear Gavin M

I’m really much appreciated to know that you thoroughly enjoyed a fantastic stay at Novotel Nha Trang.
At Novotel Nha Trang, ensuring guest enjoyment is always our final wish, therefore, every staff always give a personal care to each guest.

All of our staff will be very glad to read your wonderful review and we are delighted to welcome you back at Novotel Nha Trang soon.

With kind regards,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 3, 2013 via mobile

We stayed at the Nha Trang Novotel for 8 nights and had adjoining rooms for my kids. This worked out perfect. The view from our 10th floor was great. Love the beaches here in Nha Trang. Everyone was very friendly and helpful including the front desk, housekeeping, doormen and the employees that helped us cross the crowded street to get our family to the beach.

The location is good because the town and lots of restaurants that surround this Novotel. I would recommend and stay here again.

The free Wifi was suspect on occasion, slow and lost connection. Also the in house cable TV lost a few channels during our stay.

One additional note, we visited the Sheraton and that hotel had significantly nicer amenities including pool and rooftop bar.

Stayed October 2013, traveled with family
Helpful?
Thank Skierdude1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, October 4, 2013
Dear Skierdude1

Thank you for spending your 8-night holiday at Novotel Nha Trang. Our great location and the helpful staff which made your holiday great are our valuable assets.

I have informed your concern about the Wi-Fi and cable TV to the concerned department to make sure your next visit will be more perfect.

We hope to have another chance to serve you in the near future.

Sincerely yours,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level Contributor
115 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed October 3, 2013 via mobile

Stayed here for 4 nights we upgraded our room to upper floor sea view and what a view left blinds open at night and the sunrise would flood the room at 5.13 every morning,look out from our balcony and watch people doing tai chi or swimming and exercising like it was 3 in the afternoon! Amazing.
The room was big the step down to sitting area next to bed was a bit iffy you just had to be careful.
Breakfast was good and varied.The girl on the egg station was lovely always smiling polite and helpful.
The doormen were great for directions loved Tee he was brilliant had everyone's names off from the start made you feel right at home.
The hotel is the last high rise on the strip so a little far out but it has the tourist area behind it,so all in all a good location!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank magnumsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, October 4, 2013
Dear magnumsue,

Thank you for sharing your experience about Novotel Nha Trang. It’s my pleasure to learn that you liked our room with private balcony to the sea as well as the warm and friendly greetings from our staff.

Your kind words will be passed on to the staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience and we hope that your next visit will be more pleasant than the previous one.

With kind regards,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buchs St. Gallen, Switzerland
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

We stayed here 3 nights. Upon arrival, we were greeted by hotel staff and our little daughter was given a soft toy. When we entered the room, it was just as normal as many other hotels we had stayed, but things happened next morning, when we got up and looked out from our bed, it was amazing view, right at sea level, it was felt like we slept above the sea, just made our trip a great starting. The beach is just right in front of the hotel, you don't have to go anywhere to enjoy lying at the beach and swimming. Great variety of food and excellent services. We will definitely stay here again.

Room Tip: Ask for room from Level 11 and above! Great view!
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annedoduetschler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, October 4, 2013
Dear Annedoduetschler,

I’m really appreciated when reading your description about our best location bringing you the amazing sea view room. I will pass on your very kind words to all the staff that will be very pleasant to know that they really bring about the excellent service to you.
Wish you all the best and hope to welcome you back at Novotel Nha Trang, your home away from home soon.

Kind regards,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 30, 2013

This is a lovely hotel with a fabulous view of the beach. The room is a good size and the bathroom is nice and big, well appointed and it is all spotlessly clean. The staff were extremely friendly and super efficient, the room service was good and the breakfast which is included had a good variety as did the dinner buffet. The food was reasonably priced and they make the best coffee in Vietnam. The hotel is conveniently located with the beach directly across the road, the night markets a short stroll down the street and a major shopping centre a little further along, I would highly recommend this hotel and will definitely stay again.

Room Tip: recommend an ocean view room.
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jenfo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, October 2, 2013
Dear jenfo77

It’s always our pleasure to read your wonderful review about us. At Novotel Nha Trang, we try to provide guest the supeior service to bring guest the most enjoyable stay. Therefore, your feedback is very significant to us. I’m sure your great reviews are the good encouragement to all of us. We hope you will have a grreat stay on your next visit as the previous one.

Sincerely yours,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Nha Trang

Property: Novotel Nha Trang
Address: 50 Tran Phu Street, Nha Trang 652076, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Nha Trang
#7 Business Hotel in Nha Trang
#7 Romantic Hotel in Nha Trang
#9 Luxury Hotel in Nha Trang
#9 On the Beach Hotel in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nha Trang 4*
Number of rooms: 154
Official Description (provided by the hotel):
Novotel Nha Trang is located in the heart of Nha Trang city, one of the 29 most beautiful bays in the world. ... more   less 
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Also Known As:
Novotel Nha Trang Hotel Nha Trang
Accor Nha Trang

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