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“Fantastic”
Review of Novotel Nha Trang

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Novotel Nha Trang
Ranked #11 of 215 Hotels in Nha Trang
Certificate of Excellence
Reviewed May 22, 2013 via mobile

Loved this place , apart from being directly across the road from the gorgeous beach this hotel was amazing and made my stay extra special. The staff were friendly efficient and always helpful went above and beyond to help with anything. The breakfast was great a good variety each day as we stayed 5 nights. The food was always fresh the soups were amazing. The rooms were a good size and the views from the balcony were lovely. Overall I would recommend this place to everyone , I hope to stay again

  • Stayed: May 2013
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Thank toni67_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this reviewResponded May 23, 2013

Dear toni67_11,

Thank you for staying with Novotel Nha Trang and for your compliments. We are happy to hear that our hotel’s location and sea view room made your stay so enjoyable as well as our attentive staffs and fresh foods. Your compliments motivate us to perform even better.

All of us hope to have chance serving you again soon. Wish you all the best.

Yours sincerely,
Thuy Nguyen
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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913 - 919 of 1,924 reviews

Reviewed May 22, 2013

i loved my 8 night stay in this hotel, i was on the 17th floor in a deluxe room with the most magnificent views of the beach and ocean, i could even see the views from the shower in the luxury bathroom, awesome, but if you wanted privacy there was a sliding wall/partition that separates the bathroom from the bedroom, however i was alone so it suited me to keep it open.

Although it had a great balcony i rarely used it as the room offered equal views and was so bright and open, the bed was huge and so comfy, crisp cotton sheets and there was plenty of space in the room with a split level area with mini bar for relaxing in an armchair .. large flat screen TV and wifi wghich worked brilliantly (but the hotel also offered wired connection from your room if you had problems) however i had incredibly fast internet access on my laptop the best i have had in the whole of my travels.

The breakfast were marvelous great ambiance, views and a superb and varied selection of fresh food to choose from, with great service from the staff, in fact the staff in this hotel were the best, very very efficient and polite and they even remember your name, one particular member of staff stood out to me he was a bellman called Tuan, he had impeccable manners and superb people skils, i think he will go far he remembered my name from day one and could not do enough to help me in every way, a real gentleman. Another staff member who impressed me was 'Man'

The beach is utterly beautiful and so clean.. the ocean calm and so wonderful to swim in!!! the staff on the beach are superb and very helpful, its true that there are limited sunbedson the beach but i think this is a government issue rather than the fault of the hotel, however i have to say i manage to get a sunbed every day, without rushing to do so apart from 2 days when i had to wait for approx 10mins, guests don't tend to stay on the beds all day and oyu cannot hog a bed if you are not there which makes all the difference.
The hotel is situated in a superb position close to the shops and restaurants and although i was alone i felt quite safe walking back at night alone.

This hotel was by far the best on my trip through Thailand and Vietnam and i would not hesitate the re book there if i went back to Nha Trang.I loved it here and was sad to leave

Room Tip: worth upgrading to deluxe
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  • Stayed: May 2013, traveled solo
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1  Thank chillyandKeith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this reviewResponded May 23, 2013

Dear chillyandmike,

Thank you for choosing Novotel Nha Trang to stay with and for the beautiful pictures you sharing here! We love them so much.

We are happy to know that our facilities and services pleased you in many aspects, and glad that you had a wonderful time in the seaside as well. Your compliments are really appreciated and meaningful for us to keep our standards high. Surely your words will be passed on to our team, especially Mr. Tuan and Mr. Man.

Again, thank you so much for your awesome review, we are looking forward to welcome you back soon and bring you even better experience. Hope to see you again with your beloved person next time.

Sincerely yours,
Thuy Nguyen
Director of Sales & Marketing

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Reviewed May 19, 2013

We enjoyed a very pleasurable 2 night stay at Novotel Nha Trang. Our 10th Floor Deluxe corner room afforded us sweeping views of the surrounding hills, main beachfront promenade and ocean. Sunrise was a special treat whilst overlooking the cable car to Vinpearl Island.The room was spacious and extremely well appointed with large balcony and furniture. The bathroom was enormous with separate bath and twin rain showers.Even the toilet had a courtesy screen.A small but functional pool on the 3rd floor was enough to provide quick relief from the hot weather. Breakfast was sumptuous with all that one could ask for. Last but not least a big thankyou to all the staff for making our stay a wonderful experience.Well done!!!

Room Tip: Definitely a Deluxe on a high floor facing the ocean.........costs a little more but worth it!!!
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  • Stayed: May 2013, traveled as a couple
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Thank KCEPerth_WA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this reviewResponded May 20, 2013

Dear KCEPerth_WA,

Greetings from Novotel Nha Trang!

We believe that you had a great time at our hotel as well as the coastal city of Nha Trang. We’re glad that our precious assets: stunning view from room balcony and great staffs gave you memorable moments. Novotel Nha Trang would like to say thanks for your kind compliment which motivate us a lot and are appreciated by all of our staffs.

Again, thank you so much for choosing us to stay with. We hope to have opportunity serving you again soon.

Best regards,

Thuy Nguyen
Director of Sales & Marketing

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Reviewed May 18, 2013

We spent 3 nights at the Novotel Nha Trang after being spoilt rotten at Sunrise Nha Trang.
Needless to say, we were not disappointed by the Novotel.

The rooms at the Novotel were actually better than Sunrise. The bathroom was the best that we saw in 6 weeks across SE Asia, and thoroughly enjoyed the pressure and hot water. The bed was extremely comfortable, nearly as comfortable as my pillowtop bed at home. This was a partial sea view room too. As you can see from the photo's our partial sea view was a spectacular view of the beach/VinPearl and downtown Nha Trang.

There was a decent selection for breakfast, which ensured that each day began on the right foot. Once again, there was enough selection (fruit, yoghurt and omellette) for my vegetarian partner so she didn't feel left out while I hooked into bacon, sausages etc.

I was a little disappointed by the pool, with it only seeing sunshine from around lunchtime to mid afternoon and quite small. However Novotel is right on the beach and this is where you will spend most of your time.

From a locational perspective, Novotel is close to the heart of Nha Trang night life. Just a short stroll down to the myriad of restaurants and bars. There is a fair bit of construction going on all over Nha Trang, however from our 5th floor room we didn't hear much if any at all.

I need to make special mention to the doorman Mr T. Always there greeting with a smile and remembered our names. Little things like that make the holiday. I didn't get a chance to give him a tip. I will need to make sure that we come back to do so :)

  • Stayed: April 2013, traveled as a couple
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Thank KecilScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this reviewResponded June 9, 2013

Dear KecilScott

Thank you for sharing your enjoyable staying at Novotel Nha Trang with us and other travellers on Tripadvisor. It’s great to know that you liked our excellent location, facilities and services. I have passed on your kind words to all the staff, especially Mr. T and they are certainly the good encouragement for us to make your holiday the most comfortable. We do hope to welcome you back at Novotel Nha Trang soon.

With best regards,
Thuy Nguyen
Director of Sales & Marketing

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Reviewed May 16, 2013

We have been overjoyed by the location, friendliness of staff with great English skills and the cleanliness of the private beach area and the water and city. Next to Singapore, this is the cleanest city we've been to in Asia. Also, people don't hassle you (eg, vendors, touts).

We have restaurants, a lovely historical village museum and a night market nearby. Wonderful beach and the sea is so clear you can see small fish schools while swimming. You will love it!

We have loved the Novotel Nha Trang from check in until now. A great property with great management and wonderful and caring staff. My wife twisted her ankle and a bellman suggested an Ace bandage and a pharmacy only 5 minutes from the hotel where I was charged a very fair price (USD equivalent was $1.75) and the owner even discouraged me from buying tape to secure it by telling me there were 3 butterfly clamps in the package included in the package. We have a great room with a wonderful sea view and large balcony.

Room Tip: Sea view on the corner with a lovely balcony. Our room was 1605.
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  • Stayed: May 2013, traveled as a couple
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Thank BillBoyd46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this reviewResponded May 17, 2013

Dear BillBoyd46,

We are very glad to know that you are staying at Novotel Nha Trang and share us your kind compliments. It’s great that you love our room and Nha Trang city. We will be passing on your kind words to our staff and they will be happy to hear that.
We hope you’re enjoying your stay to the fullest and do not hesitate to contact us for any assistance. It’s our pleasure to bring you the most comfortable stay.

Sincerely yours,
Thuy Nguyen
Director of Sales & Marketing

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Reviewed May 14, 2013

March of 2013 was a great month, in part because I spent 4 days in Nha Trang Vietnam in a great hotel called the Novotel. Situated right on the beach, the first thing i noticed from the 8th floor is the stunning view of the beach, the busy highway, the beautiful islands offshore and the indescribable turqoise water. I was still experiencing a bit of jet lag and I'm glad I did, because it made me get up and see some of the most beautiful sunrises I've ever seen. The rooms were beautifully decorated, with king size very comfortable beds, huge bathrooms with a separate in floor tub/shower and a large deck from which I could watch the busy people on the street below. At $100/night, this was a great value because of the comfort, the view and the amenites, but also because of the location. This hotel is on the beach right in the center of this delightful city on the coast of Vietnam. I loved the beautiful bar, the pool on one of the higher floors and the friendliness of the entire staff. I will definitely stay there again when I return!

Room Tip: get the highest floor you can, with a balcony overlooking the beach. You won't believe the view...
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  • Stayed: March 2013, traveled with friends
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1  Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this reviewResponded May 15, 2013

Dear Robert L,

We are very glad to receive such valued comments like yours. It’s our pleasure to bring you about the most comfortable stay at Novotel Nha Trang. We hope your next visit will be more pleasant than the previous one.

Sincerely yours,
Thuy Nguyen
Director of Sales & Marketing

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Reviewed May 11, 2013

We got 2 connecting rooms facing the sea. The rooms were very clean, and comfortable. Since it was national holidays, the hotel was full. Even then, service standards were maintained. There was perpetually someone mopping the lobby - wet from dripping bodies coming back from the beach. The first night we were there, we had some inconsiderate neighbors making lots of noise outside the rooms until past 11pm. We called the reception to help manage that, which they promptly addressed.

Breakfast spread was good. Even though you had to pay extra for a cappuccino, it was only $1 per cup. The only annoyance we had from the staff was that they asked us 4 times for our room number in the span of 5 minutes on the first morning.

The Vous Spa was apparently very well rated. We went for a massage there and were not disappointed. The hotel also had a swimming pool, but was very small with very limited space for lounging.

Room Tip: Choose a sea facing room.
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  • Stayed: April 2013, traveled with family
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Thank HTH17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this reviewResponded May 13, 2013

Dear HTH17,

Thank you for choosing Novotel Nha Trang and for the time you took to write and share your experience with us!

We are pretty sure that you and your family had an enjoyable holiday in Nha Trang and it makes us glad to receive your nice compliments on our services. Your kind words will be passed on to our staffs, especially Vous Spa team. Your recognition always encourages and motivates us to keep our standard high.

All of us thrive to bring even more remarkable experience on your next visit.

We wish you and your family all the best.

Thuy Nguyen
Director of Sales & Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Nha Trang

Address: 50 Tran Phu Street, Nha Trang 652076, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Nha Trang
#7 Romantic Hotel in Nha Trang
#7 Business Hotel in Nha Trang
#11 On the Beach Hotel in Nha Trang
#11 Luxury Hotel in Nha Trang
#11 Spa Hotel in Nha Trang
Price Range: $83 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Nha Trang 4*
Number of rooms: 154
Official Description (provided by the hotel):
Novotel Nha Trang is located in the heart of Nha Trang city, one of the 29 most beautiful bays in the world. ... more   less 
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Also Known As:
Novotel Nha Trang Hotel Nha Trang
Accor Nha Trang

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