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“Almost on the beach.”
4 of 5 bubbles Review of Novotel Nha Trang

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Novotel Nha Trang
Ranked #9 of 192 Hotels in Nha Trang
Certificate of Excellence
Melbourne, Australia
Level Contributor
85 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Almost on the beach.”
4 of 5 bubbles Reviewed November 21, 2012

Stayed here for 4 nights for convenience as it is almost on the beach and is close to the popular bar and restaurant area in the streets one or two back from the beach. The hotel has a reserved part of beach for guests and this is very relaxing on a lounge under a thatched umbrella, easy to manage! Just watch the traffic crossing the main beach road to get there, although at busy times the security guy helped us cross. Our 'superior' room was on level 4 at the front of the hotel overlooking the beach and without street noise if sliding doors were closed. The first split level room we've experienced. From balcony step inside to a casual table and chair area, then up a few steps to bedroom level, then in the bathroom two steps down to a huge sunken bath/shower. Hotel has a pool on level 3 that was quiet but with views limited to the vacant land next to the hotel. Hotel restaurant was very good with excellent buffets for breakfast and dinner. Could also order casual lunch/snacks at bar/lounge on ground floor. The staff were gracious, smiling and helpful and many spoke good english. Overall a most enjoyable experience and yes, we would return.

Room Tip: Front rooms have beach view and noise is not a problem. I suspect these are 'superior' or be...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tourers_at_last
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, November 23, 2012
Dear tourers_at_last

Thank you very much for sharing your enjoyable experience at Novotel Nha Trang. We are very happy that you’ve enjoyed our excellent buffet and helpful staff. We hope to welcome you back for a more pleasant visit than the previous one.

Sincerely,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,791 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (389)
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English first
Sai Gon, Viet Nam
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 21, 2012

Location is great, right in the center and have their own beach. Good facility, good breakfast buffet and wonderful staffs. They made our holiday with my 9 month baby. We are very happy and will come back for sure.
Just one thing one night we had the fire alarm and had to rush to first floor. I had to carried my baby to 7 floors. It was actually a false alarm. Anyway we don't mind much, have a story to tell friends then.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hoanghuong002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, November 22, 2012
Dear hoanghuong002

We are very pleased that you have enjoyed our great location and good service at Novotel Nha Trang. Your valued comments are very important to us for improving our service to the best. Please accept our sincerest apologies for the wrong alarm due to the system error. We have taken action to measure the problem and make sure your next visit will not be disturbed.
Thank you again for sharing your experience and we hope to welcome you back at Novotel Nha Trang “Your home away from home”.

Sincerely
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crows Nest, Australia
2 reviews
5 of 5 bubbles Reviewed November 21, 2012

Hotel very modern, very clean, staff were very friendly. The rooms are very spacious, nicely decorated, as are the bathrooms. Restaurant for both breakfast and dinner buffet with a wide variety of food of excellent quality. Guests in the lobby there are 2 Mac with free Internet access. The swimming pool is small but very well maintained We would definitely stay.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Will T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, November 22, 2012
Dear Will T

Thank you very much for your comments upon your stay at Novotel Nha Trang. We are very happy to know that you enjoyed all service at our hotel. Your valued comments have been shared to our staff. We would be delighted to welcome you back in the near future.

Sincerely,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

My husband and I had a very nice stay in this hotel. Only downside was the pool could have bigger and also in the sun. Otherwise the staff were attentitive and courteous. The breakfast was very extensive, the same with the dinner. They take $100 which is customary for any mini-bar usage which takes 2 weeks or so to get back :(. Loved the bathroom with the sunken bath, very good for families.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jenne1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, November 19, 2012
Dear jenne1612

Thanks for sharing your experience with us. We have shared your valued comments with our staff. At Novotel Nha Trang, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to welcome you back at Novotel Nha Trang in the near future.

Sincerely,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 15, 2012

Four great days at this hotel. We had two rooms (wife and I on 18th floor, grown up daughters had room on 8th floor) after the hotel upgraded us. Really nice rooms, really nice food, great service all round. We really did rate this place highly. What surprised us most of all was that our expections were well and truly exceeded. That made for a great stay.

Room Tip: Try for the 18th floor (top floor) on the sea side. Great views out to sea to VinPearl.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrizzlyOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, November 16, 2012
Dear GrizzlyOz

We very much appreciate your comments regarding your stay at the Novotel Nha Trang. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.

Sincerely,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
107 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed November 14, 2012

We booked the Novotel hotel from Australia online and were very pleased with the very reasonable price for a 4 star hotel. Once we checked in we paid a little bit extra and got upgraded to a superior room which overlooked the beach of Nha Trang. The room was absolutely perfect - the bathroom was huge and very nicely appointed, the towels soft and at a reasonable size and the bed was the most comfortable bed we have EVER slept on! Breakfast was included and comprised a buffet of fruit, pastries, yoghurt (and small shot glasses of smoothies), hot food, cold meats and an egg and soup station where omelettes or other egg combinations (fried, poached etc) were made to order. Everything was fresh and delicious.
The hotel is well located, straight across the road from the beach (there are about 6 sun lounges available for guests but these are nabbed pretty quickly!). No need to panic as there are plenty other sunlounges available for around 100 VND for two which is about $5 for the whole day - just pick up some free beach towels from the Novotel staff on your way through. It's also close to some great restaurants and wine bars which are only about a 5-10 min walk.
We organised a private tour to the Bo Ho Waterfalls through the tour desk which was great.
I would have no hesitation in staying here again - it was a great find!

Room Tip: Pay a bit extra and get a room overlooking the beach at the front of the hotel.
See more room tips
  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ingrid0309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, November 16, 2012
Dear Ingrid0309

Thanks so much for sharing your experience with us and other travelers. That’s our great pleasure to hear that you’ve enjoyed your stay at Novotel Nha Trang. Your valued comments have been shared with our teams and will be the strong encouragement for all of our staffs. We hope to have another chance to welcome you back in the near future.

Sincerely,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charmhaven, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

As sit here on the balcony, early morning after 3 nights of a 4 night stay, overlooking the picturesque nha trang bay ( see pic)...I say 'wow' is this hotel the best value hotel we've stayed in? Yep..for sure. The fifth hotel,of our 9 hotel honeymoon, will take some beating. Check in...friendly and seamless. Room...clean, spacious, great view. Staff...friendly, attentive, efficient (some language issues but hey, you're in Vietnam). Buffet breakfast...maybe the weakest leg but still more than adequate for what you pay. Buffet dinner...very good. Fresh seafood and meats grilled to order in front of you, good Asian options; soups, noodles and fresh Viet spring rolls. Pool...smallish but never been crowded during our stay. Ok gym, good sauna, reserved beach area on a great section of beach. Located close to all good restaurant options in the tourist area. All this for less than $100AUD/ night inc. breakfast. Really nothing negative to say, for that read my review of Sofitel Saigon Plaza, but that's another story. Love this Novotel, love nha trang, will be back...

Stayed November 2012, traveled as a couple
Helpful?
Thank Henryboy78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel N, Director of Sales & Marketing at Novotel Nha Trang, responded to this review, November 15, 2012
Dear Henryboy78,

It is so great to know that you had very pleasure stay at Novotel Nha Trang. We always strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

I will share your valued comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you so much for sharing your experience and we hope to welcome you back at Novotel Nha Trang “Your home away from home” in the near future.

Sincerely,
Thuy Nguyen
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Nha Trang

Property: Novotel Nha Trang
Address: 50 Tran Phu Street, Nha Trang 652076, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Nha Trang
#7 Romantic Hotel in Nha Trang
#7 Business Hotel in Nha Trang
#9 On the Beach Hotel in Nha Trang
#9 Luxury Hotel in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Nha Trang 4*
Number of rooms: 154
Official Description (provided by the hotel):
Novotel Nha Trang is located in the heart of Nha Trang city, one of the 29 most beautiful bays in the world. ... more   less 
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Also Known As:
Novotel Nha Trang Hotel Nha Trang
Accor Nha Trang

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