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MerPerle Hon Tam Resort
Ranked #30 of 211 Hotels in Nha Trang
Reviewed March 11, 2014

beautiful beach, windy and sunshine.
Should bring a rod for fishing. there is a good place for that
Romantic place for couple.
I had a wonderful time there with my family. but seem need to have more game for children.

  • Stayed: April 2013, traveled with family
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2  Thank MaiVanTho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 13, 2014

Excellent location, so nice view but people could not speak much Engish. We have a goodtime over there with nice dinner at fishing vilage near by. there so quite and a bit boring at night then we take a trip to the city, anyway, there will be good for couples who are fall in love and need a private time.

  • Stayed: May 2013, traveled with friends
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1  Thank SGrolsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2014

We stayed at this resort for 3 nights at an initial cost of £450 as part of our Christmas holiday. We chose this to be our hotel to spend our Christmas Eve and Christmas Day during a 2 and half week tour around Vietnam. We can honestly say that not only was this the most expensive hotel per night at nearly 3 times the price and was the worse experience of our whole trip. We paid an additional £100 for a Christmas Eve Gala dinner plus drinks on top at £45 which was absolutely terrible. All the food was cold, the gala was outside even so it was extremely windy, a 150ml tin of local beer was charged at £1.50, and the cheapest wine at £4.00 per glass was worse than vinegar. We were awoken at 05:30 am by the tractor on the beach grooming the sand. The gardeners wondered around our bungalow garden at 07:30am, most of the staff don't even understand English let alone speak it, even so they market themselves as a 'westerners resort', we had to wait a whole hour at the harbour for a shuttle boat because they 'forgot' to send one to pick us up. The beautiful bathroom was let down by the illuminating spotlights not working, mud from plants left on the floor around the plants. Our Christmas Day evening meal ended up having to be room service which never arrived and had to be re ordered then arrived raw then was charged at the price of a higher cost menu.
From start to finish the service was terrible and they questioned us every time we pointed any mistake with charges out. We complained about the food at the Gala dinner and were told , 'sorry we cannot do anything' we then spent Christmas Day arguing with the management as they seemed to treat is even worse because we complained. All in all, we had a very bad experience which is difficult to express on paper, but we can say that we would never visit this resort again. We spent almost £900 for 3 nights at this resort and it was such a waste. They do not take kindly to complaints and do not have the understanding of customer service. Myself and partner have both worked in the service industry for many years and never come across such bad customer service. It's almost as if they just don't know how to look after people that spend money in their resort. Such a shame as I am sure that this resort was once a beautiful tranquil paradise. Such a disappointment to our trip.

  • Stayed: December 2013
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1  Thank Chrissoreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2013

This hotel has an excellent location and 2 couples expected a relaxing, amazing few days.
Firstly upon arriving to the room, no light bulbs, the plug in the sink didnt work, the mini bar was barely cold, curtain rails kept falling down and the floor didnt feel clean.
The restaurant on the 2 occasions we ate there didnt have 3 of the things we chose, what we did eat was indeed NOT up to the standard of a 5 star resort. The service in the restuarant was poor every time, waiting around sometimes not even sure if the place was open.
The 'restauarant' further up the resort was even worse! appaling service, had to ask for salt, cutlery,napkins with no one even having the slightest idea what we were talking about.

The weather was bad so it left us with nothing to do but go back to the mainland everyday, thank god for the free shuttle boat, that was a life saver.

All in all had the weather been better things may have seemed better but this is not worth the money and most bungalows seemed to be under renovation.

If you dont want to be stranded, book The Sheraton!

Room Tip: Sea facing, they all seem to have a good location.
  • Stayed: November 2013, traveled as a couple
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2  Thank k_leeds_74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013 via mobile

This resort is one of the best selections to book if you wish to relax and enjoy some days surronded by nature and birds.

You need to take a boat from Nha Trang to arrive there.

Bungalow overlooking the sea with open bathroom very nice.

Staff attentive but quite difficult to communicate with them due to their poor level of English.

Wonderful beach and a la carte restaurant. Try their cocktails in the swiming pool bar!!!

  • Stayed: September 2013
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1  Thank MartaParellada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

To start with the positiv thing first, the Hotel has an amazig good location which is second to none and the beach is really beautiful and the staff, in exception of the General Manager and the restaurant manager, try there bast with there very poor English but they try it at least.

The rooms are nice but there is everywhere birds*** around, especially on the bed and there is no protection at all for this.

We booked the romantic bungalow and it was not similar like the picture the booking staff has shown us and we have nerver had any flower or any romantic thing. So don't book it, it is not worth any additional cent.

Everyday they play two houres terrible asian musik on 4 party boats, really close to the beach so between 2 and 4pm you cannot enjoy the beach.

The food is terrbile as they use very very old oil and everything which was fried tasted the same and European food is not eatable at all we only tried it once and had a terrible night afterwards...

The staff can speak only very very poor english and can bearly understand your order.

One day we had the chairboard meeting and at this day the normal guest had to wait up to 1.5 houres only to get the starter as the whole staff was occupied to serve the big boss.

Another day a whoel company event took place and they played music from 2pm until 10pm, eventhough the general manager promissed me that they stopp at 8pm. They didn't and until 2am in the moring you couln't sleep as the staff of the company were playing drinking games. The hotel staff and the manager did nothing agansit it, even though we complained. As the last day, we had a meeting with the general m anager as I wanted to speak again about this terrible night and she just didn't show up and only gave us around 20 USD reduction and the staff didn't wanted to give us our passporst etc.

There would be a lot more to add but only as a good suggestions of one who traveld many places and spended months in Asia, THIS WAS THE WORTS HOTEL IN WHOLE ASIA NOT EVEN WOTH 3 STARS!!

  • Stayed: August 2013, traveled as a couple
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4  Thank ThomasSwiss19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

This is a really wonderful resort withbeautiful beach. The deluxe bungalow is nice and tidy with sea view . The bathroom is spacious and close to the nature. i really love to stay here.
Pools are so nice , clean with lovely bar in the middle - where we can get our cocktails while swimming .
Buffet breakfast was good with many choices but there were many dishes announced by the staff " not availlable today " on à la carte menu . Restaurant staff was chatting too loud while serving guests
However we enjoyed our stay with with white sand beach and a lot of green.

  • Stayed: July 2013, traveled as a couple
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1  Thank Ho_2709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MerPerle Hon Tam Resort

Address: Hon Tam island, Nha Trang, Vietnam (Formerly Hon Tam Resort & Residences)
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#26 On the Beach Hotel in Nha Trang
#26 Luxury Hotel in Nha Trang
#28 Spa Hotel in Nha Trang
Price Range: $117 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — MerPerle Hon Tam Resort 5*
Number of rooms: 49
Official Description (provided by the hotel):
Locating on an isolated island away from the mainland only 20 minutes by canoe, MerPerle Hon Tam Resort is constantly comforted by crystal clear seawater all year. Our resort is away from the noise of the city. At Hon Tam, there is only the sound of waves pounding the shore, the sound of birds chirping daily, and the sound of winds caressing the coconut palms that "bother" you. ... more   less 
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Also Known As:
Hon Tam Hotel Nha Trang

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