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All reviews highly recommend hotel hotel nights breakfast was amazing lovely hotel top floor great view of the city nice room balcony room nice stay stayed one night local food clean hotel air conditioning walking distance imperial citadel rooms are large breakfast buffet
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Reviewed September 10, 2018 via mobile

Very nice, comfortable hotel in a great location surrounded by plenty of quality food and drink options. A nice breakfast on the 7th floor to be had. Very nice room, large and airy. The only reason for not giving 5 stars is that my air conditioner was slightly anaemic and didn’t do its job at whatever temp it was set at.

Stayed: September 2018, traveled with friends
Thank GeorgeMasterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khanh N, Người quản lý at Thanh Lich 2 Hotel, responded to this reviewResponded 5 weeks ago

Dear Mr/Mrs GeorgeMasterson,

On behalf of the entire team here at our place, I would like to thank you for sharing your feedback with us and the Tripadvisor community. Your informative comments can be useful for our future guests and I would like to thank you for sharing your experiences with them.

We are glad to hear that you have a wonderful stay and enjoyed our hotel service. It is also wonderful to hear that you were well looked after by our team .

We always strive to provide the best service to our guests such as ourself and on this occasion I would like to sincerely apologize for the negative experience you had at our Hotel. We are sorry to have inconvenienced you on your visit. Your complaint has inspired us to re-train the staffs. We look forward to welcoming you come back in the near future!

Warm regards,
Yen Chi (Ms.) / Sales Executive
For Nhat Khanh (Mr.) / Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2018 via mobile

A lovely stay. Comfortable rooms with big beds. Nice bath for cooling off after hot day. Pool for kids. Easy walk to town & markets just around the corner. Lots of food nearby or in hotel. Lovely friendly staff.

Stayed: August 2018, traveled with family
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khanh N, Manager at Thanh Lich 2 Hotel, responded to this reviewResponded August 24, 2018

Dear Fiona M,

Thank you for staying with us and taking time to write such a lovely review for our hotel here on TripAdvisor.

We are glad to hear that you have a wonderful stay and enjoyed our hotel service. It is also wonderful to hear that you were well looked after by our team.

All of us at Thanh Lich hotel strive to deliver a unique personal guest experience and we are truly delighted to know that we have left such a positive impression on you.

We look forward to welcoming you back ‘home’ in the near future!

Best regards,
Yen Chi (Ms.) / Sales Executive
For Nhat Khanh (Mr.) / Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2018 via mobile

Fantastic place with very friendly staff. Loved Hue.the breakfast amazing food, location was perfect, Street very interesting place and walking city , the room was so nice and clean, Mr Andrew was friendly and knowledgeable,I highly recommend hotel for everyone

Stayed: August 2018, traveled as a couple
Thank Carolyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khanh N, Manager at Thanh Lich 2 Hotel, responded to this reviewResponded August 27, 2018

Dear Carolyn E,

We would like to thank you for taking time to stay with Thanh Lich Hue Hotel for your recent visit to Hue city.

We appreciate all of the wonderful words you have shared on your visit. We are also very pleased to know that our product, room service and culinary offerings all played a role in creating such memories for you.

It was a pleasure hosting you as our guest and we all look forward to hearing that one day you will be back for another visit.

Warm regards,
Yen Chi (Ms.) / Sales Executive
For Nhat Khanh (Mr.) / Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2018 via mobile

Really excited at hotel .very good food and amazing ,hotel was clean and nice location. The staff was friendly and helpful. I enjoying many things here .lovely kind all of staff.i highly recommend hotel for our friends

Stayed: July 2018, traveled with friends
Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khanh N, Manager at Thanh Lich 2 Hotel, responded to this reviewResponded August 27, 2018

Dear Jane L,

Thank you for your stay at Thanh Lich Hue Hotel and taking time to tell us your impression during your visit.Your informative comments can be useful for our future guests and I would like to thank you for sharing your experiences with them.

We truly appreciate your precious time sharing your feelings about your stay with us how you enjoyed the room, the service and location. Kindly be assured that your positive feedback would be shared with the whole team.

Once again, thank you very much for your comments and we all look forward to having chance of welcoming you back in the future.

Warm regards,
Yen Chi (Ms.) / Sales Executive
For Nhat Khanh (Mr.) / Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2018 via mobile

Very good dinner at royal dinner. They service very well and amazing lovely foods. Many styles and decorated. The theatre was cleaning and cooking dinner so nice. Mention name by Mr Andrew and Mrs Van. Nice stayed at Thanh Lich hotel.i would recommend hotel for everyone

Stayed: July 2018, traveled with friends
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khanh N, Manager at Thanh Lich 2 Hotel, responded to this reviewResponded August 27, 2018

Dear Linda P,

Thank you for staying with us and taking time to write such a lovely review for our hotel here on TripAdvisor.

We are glad to hear that you have a wonderful stay and enjoyed our hotel service. It is also wonderful to hear that you were well looked after by our team. All of us at Thanh Lich hotel strive to deliver a unique personal guest experience and we are truly delighted to know that we have left such a positive impression on you.

We look forward to welcoming you back "home" in the near future!

Best regards,
Yen Chi (Ms.) / Sales Executive
For Nhat Khanh (Mr.) / Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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