6 of us stayed here for 2 nights in 2 triple rooms. on arrival we there was only one room ready (which was fair enough given the time) so we went to dump all the bags and go for a wander only to find the room that was "ready" had dirty sheets and a huge cockroach in the bathroom. We asked that the room be cleaned again and the cockroach made several visits throughout our stay! when we got the key to the second room we foudn that it didn't actually lock. we were lucky that we had another room to lock our valuables in.
The hotel staff were friendly but inefficient and had to be asked several times to do things. they booked train tickets for us, but kept saying that they didn't have them to hand whenever we went to pick them up and told us we were booked on an 8am train, so we asked them to book a taxi for 7.15am, which they assured us they had. after an early start we colected the tickets, only to find that the train was 8.42am and we'd got up 40mins earlier than we had to. when we queried this, she told us that she had lied about the train time as she thought we would be late and she hadn't booked us a taxi either. this meant we had to sit downstias with no airconditioning and wait 40 minutes. also, the hotel charged us $5 per ticket, when the actual train ticket turned out to be half that price, and they hadn't got us seats together.
all in all, not a good experience and considering the much higher quality of all the other hotels in the same price bracket we used in vietnam, not worth it unless you're desperate.
- Official Description (provided by the hotel):
- Hai Dang Hotel is located in the heart of Hue ancient capital, it just takes you 15 minutes on foot to the Forbidden Citadel. It has 29 excellent spacious private rooms equipped with air-conditioning, IDD telephone, mini-bar, cable television, hot water, bath and free internet for guests. It is in good balance between price and quality, and above all with our very friendly staffs and manager you'll feel staying at home faraway from home! ... more less
- Also Known As:
- Hai Dang Hue