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“Average Hotel * Expect Some Inconveniences”
2 of 5 bubbles Review of Hai Dang Hotel

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Hai Dang Hotel
Ranked #77 of 122 Hotels in Hue
Seattle
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Average Hotel * Expect Some Inconveniences”
2 of 5 bubbles Reviewed May 3, 2008

I contacted the hotel and had them reserve rooms for us. When we arrived, they were expecting us, so that's a plus since some of the hotels we had reservations didn't recognize us until I show them emails them.

I find the rooms adequately large and clean. However, room functionalities seem to be in disrepair. For example, we had to move to three different rooms to find one with a functioning air conditioner. Each time, we had to argue that only warm air comes out of the unit. They seem to believe that all you need from an AC is flowing air, regardless of temperature. Sinks clogged. Ants crawling around floors and walls. Tried to put us in rooms with no windows and AC.

Most disappointing for me was that the laundry service was totally unacceptable. They mix guests clothes together and not return them to rightful rooms or owners. We specifically asked them to wash our clothes separately and return exactly the same articles back to us. If they are unable to do so, please do not wash our clothes. We were assured that this is not a problem (I speak fluent Vietnamese so there's no miscommunications here). Needless to say, I found others' underwear in my bag and my clothes were missing. I had to go through other guests' bags to find my clothes. Some other guests were so angry because their clothes were completely lost, not found in any guests' bags. When discussed this with the owner, he said it was our fault for wanting our clothes fast. He had to wash them all in the same wash and it was not possible to sort them out by room. He ignored me when I said why did you take on the task after your staff assured me that this would not happen.

The location is fine, but not central. I would have preferred to move closer to the Perfume River where things seem to be more centralized for walking distances.

This is clearly a budget hotel and if you don't mind these encounters, this hotel should be fine. However, if you don't want trouble or issues with your stay, or deal with an owner who does not reason, I suggest you look elsewhere.

I would not return to this hotel.

  • Disliked — no elevator, hot hallways, disrepair air conditioners, unaccountable owner, laundry service
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MarinaEdmonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hai D, Manager at Hai Dang Hotel, responded to this review, October 5, 2014
Sorry for your bad experience , we're the new owner of this hotel. We are now upgrading the hotel as well as creating a better service system for our customer to make sure we'll all have a good time in this nice, peaceful city. Hope to see you.

Kind regards,

Hai Dang Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

22 reviews from our community

Traveler rating
    10
    2
    2
    7
    1
See reviews for
3
5
1
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • English first
  • Polish first
  • Spanish first
  • Any
English first
Bangkok
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed January 29, 2008

We had a great time in Hue, because the reception is very nice to us.

We booked this hotel via a website and there's no problem when we arrive. They provide everything as indicated in the confirmation.

Furthermore, they provide us 4 bicycles without charge by the reason we booked in advance via the website.

  • Liked — All Services
  • Disliked — Breakfast
  • Stayed January 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank polytone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 6, 2007

Hi ALL
If you go to Hue city, you have to stay Haidang hotel. It is like a budget hotel more then hostel. Abeautiful big house, 10 minutes from Huong river in a lovely area. The walk to the city is quite nice and was glad I was away from the crowds. The staff are excellent, great english and fountains of knowledge about the local area and beyond. The rooms are clean and spacious with air con. Hot showers, chillout areas, big kitchen, laundry, tv area, free internet. It was one of the friendliest hostels I\'ve ever stayed in and by the time you leave you will have made a new group of friends. Also organised my 3 day trek through the backpackers and it was brilliant. Couldn\'t recommend them anymore, just cater for every traveller\'s need.

  • Stayed October 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank LAURASE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malaysia
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed August 20, 2007

While at Hue,we book this hotel through recommendation from fellow TA for Vietnam forum .
This hotel is strategically located and very convenience to move around .
Restaurant,bike rental,tricycle ,travel. all within walking distance.
The management are very friendly and make you feel at ease.
Internet access is free .
Hotel and room are very clean.
Excellent value for money hotel

Stayed June 2007
Helpful?
6 Thank leopang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wien
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed July 31, 2007

Although it's well located, this was one of the worst hotels we've stayed at. First of all they had promised us a pick-up but no one was waiting at the airport (which in the end turned out to be an advantage, since the hotel charges more for the transport than normal taxis). Secondly, they gave us a room on the 1st floor overlooking the street, though we had explicitely asked for a very quiet room in advance. They first pretended not to have another room available, however we eventually could swith rooms - but we had to take the towels from the other room with us and put fresh linens on the beds (nobody helped us). What's more, small breakfast room - I would not recommend this hotel.


  • Liked — location
  • Disliked — staff
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Baerli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hai D, Manager at Hai Dang Hotel, responded to this review, October 5, 2014
Sorry for your bad experience , we're the new owner of this hotel. We are now upgrading the hotel as well as creating a better service system for our customer to make sure we'll all have a good time in this nice, peaceful city. Hope to see you.

Kind regards,

Hai Dang Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hue hotels

wales
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 19, 2007

6 of us stayed here for 2 nights in 2 triple rooms. on arrival we there was only one room ready (which was fair enough given the time) so we went to dump all the bags and go for a wander only to find the room that was "ready" had dirty sheets and a huge cockroach in the bathroom. We asked that the room be cleaned again and the cockroach made several visits throughout our stay! when we got the key to the second room we foudn that it didn't actually lock. we were lucky that we had another room to lock our valuables in.

The hotel staff were friendly but inefficient and had to be asked several times to do things. they booked train tickets for us, but kept saying that they didn't have them to hand whenever we went to pick them up and told us we were booked on an 8am train, so we asked them to book a taxi for 7.15am, which they assured us they had. after an early start we colected the tickets, only to find that the train was 8.42am and we'd got up 40mins earlier than we had to. when we queried this, she told us that she had lied about the train time as she thought we would be late and she hadn't booked us a taxi either. this meant we had to sit downstias with no airconditioning and wait 40 minutes. also, the hotel charged us $5 per ticket, when the actual train ticket turned out to be half that price, and they hadn't got us seats together.

all in all, not a good experience and considering the much higher quality of all the other hotels in the same price bracket we used in vietnam, not worth it unless you're desperate.

  • Liked — location
  • Disliked — everthing else
  • Stayed July 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank taffygirlWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hai D, Manager at Hai Dang Hotel, responded to this review, October 5, 2014
Sorry for your bad experience , we're the new owner of this hotel. We are now upgrading the hotel as well as creating a better service system for our customer to make sure we'll all have a good time in this nice, peaceful city. Hope to see you.

Kind regards,

Hai Dang Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, Florida
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 17, 2007

We loved this hotel. It is right in the centre of town, beside lots of good places to eat. The rooms are very clean and spacious with your own mini bar...containing drinks which are really affordable. The bathroom is great. The rooms are very very quiet. You get your own balcony, free breakfast and internet access. The staff are good and best of all on the TV in your bedrrom you get lots of great english speaking channels including CNN and HBO. The best thing....all that cost $20 per night!!!!

  • Liked — The room was amazing
  • Disliked — You had to wait sometimes to get internet time..but never for long
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank indigogirl1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hai Dang Hotel

Property: Hai Dang Hotel
Address: 156 Tran Hung Dao Street, Hue 084, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #77 of 122 Hotels in Hue
Price Range (Based on Average Rates): $
Number of rooms: 29
Official Description (provided by the hotel):
Hai Dang Hotel is located in the heart of Hue ancient capital, it just takes you 15 minutes on foot to the Forbidden Citadel. It has 29 excellent spacious private rooms equipped with air-conditioning, IDD telephone, mini-bar, cable television, hot water, bath and free internet for guests. It is in good balance between price and quality, and above all with our very friendly staffs and manager you'll feel staying at home faraway from home! ... more   less 
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Also Known As:
Hai Dang Hue

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