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“Great Value and friendly service”
Review of ORCHID HOTEL

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ORCHID HOTEL
Ranked #8 of 122 Hotels in Hue
Certificate of Excellence
Brisbane
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Value and friendly service”
Reviewed May 31, 2009

Our lovely clean large room had internet in the room and friendly service throughout and a great location. The only thing that could be a potential issue for some is that there are very steep steps to access the hotel. We booked all our transport through the hotel and although we may have paid a small premium for the convenience, prices were still fair.
Also watch out for the Jacuzzi Room on 7th floor which has not yet been renovated and not as nice as some others. All in all, highly recommended.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swisspers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,359 reviews from our community

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Rating summary
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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English first
St. Croix
Level 6 Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed May 30, 2009

Had read the many great reviews on this hotel so was a little disappointed on arrival. The staff was wonderful, the room nice, breakfast okay. I guess I just expected something a little classier. We had definitely been spoiled by the Ha An in Hoi An. A great place to stay for a couple of nights.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crabgroupie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 28, 2009

My partner and I stayed here for two nights in May, and wished we could have stayed longer.

As soon as we arrived the service was fantastic and the staff so very friendly and welcoming with very good English. They upgraded our room to the "romantic room" as we were the lucky last ones to arrive for the day and the standard rooms (that we had booked) were filled. The room we got was much better and was up high with big windows and a great view. There was a fishtank-window separating the bathroom from the bedroom which was very novel! In the bathroom was a massive two person jaccuzzi.

The staff were very helpful and helped us book tours and cars, and even went up to our room before we got back to put the airconditioning on before our arrival, and provided a complimentary fruit platter. The personal touch really made a difference.

The breakfast was great (included) and there are also two computers in the foyer for free internet access.

It was truly a great experience and we highly recommend this place.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PumpernickelPickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
1 review
Reviewed May 27, 2009

My wife and I had come to Orchid from some of Vietnam's more illustrious resort-style hotels. This was meant to be the more budget-conscious stop on the two week holiday - two nights in the Honeymoon suite. To be honest, we weren't expecting much more than a comfortable bed and a good location, but we were more than pleasantly surprised.

While Orchid lacks the frills of the high end hotels - who needs frills it anyway when there's a whole country to experience - what is has in spades is dedicated service.

There are many examples, but one in particular stands out. The staff arranged for us to hire a scooter to visit some tombs and pagodas. All was well, until we emerged from a tomb to find our scooter tires flat - almost certainly deliberately. Isolated and with a thousand people offering to help us for a price we decided to do the spoilt thing and phone the hotel for advice. They insisted on coming out to solve the problem. They paid to have one of the locals temporarily fix the tyre (thank goodness, as I assume we would have got the 'tourist' rate) then paid to have the tyre replaced proper. Within half an hour we were back out on the road, and the hotel insisted they'd cover the repair costs - a rarity in this modern age of impersonal, profit-oriented hotels.

This is one example - there were many more. The Orchid is charming and comfortable. It's also very affordable. We recommend it highly.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulesGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, UK
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 27, 2009

On arriving at the hotel the staff remarked at the year date on my friends cap (which denoted the year our football team was formed) and joked whether or not this was his age. Straight away we knew that the staff here were going to be friendly and fun as this would have made my friend 122. My friend quipped that it wasn't, but that it was his birthday, he received a congratulations there and then and thought nothing of it.

Later in the day having been out on some sightseeing and coming back to freshen up he received a knock on the door with two of the staff outside. they told him that they'd brought him up a fruit platter, but on entering his room started to sing 'happy birthday' and give him a cake, card and flowers. If I'd been a better friend I may have arranged this in advance, but this was all done off the staff's own backs.

I can't empathise enough how great the staff were. Always friendly, helpful and very funny. This seems to extend to the town of Hue as we witnessed a few incredibly selfless and charitable acts at the 'Why Not Bar' by the staff there.

The Orchid Hotel in Hue has just about everything going for it. It's well located to the town. A few minutes walk from the restaurants and not far from the citadel, but remaining in a quiet location. The rooms we had were spacious and beautifully turned out - they even had a computer with free internet access which I'd never seen before in a hotel of this price. The breakfast buffet had a nice mix of Asian and Western foods, fresh fruits, teas, coffee and juices to suit most tastes. All this at a price that wouldn't dent the wallet (or purse) of all but the most hardened backpacker.

The staff are well aware of the trip advisor site and whilst they are number one in Hue you can see a genuine desire that they want to be number one in Vietnam. I sincerely hope that they make it as I can't imagine a nicer and more deserving bunch getting it.

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martynonthemove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 25, 2009

Our Family room at The Orchid was a beautiful big room with a nice balcony for enjoying a late afternoon aperitif before venturing out for dinner. Mini bar drinks were reasonably priced and to my great delight the mini bar contained a nice bottle of Aussie white (thankfully not chardonnay) for around US$11. The location was great - an easy walk to good restaurants. Staff were very friendly and helpful and made us feel very welcome. The only slight downside was the breakfast. Our orders of scrambled eggs were rather interesting looking small offerings which came out on side plates.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hedli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 6 Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed May 21, 2009

I stayed at the Orchid Hotel in May 2009 and found it to be one of the nicest hotels. I've stayed at other hotels in Hue but found the Orchid to be the best. Very nice staff and a really nice room complete with Internet in the room. The Orchid is a small hotel so the staff greets you in a very personal manner. The buffet breakfast is small but nice and the hotel is super clean. My room was a Family Room so there was a king size bed and a twin bed so I didn't have to fall over my back pack all the time. Good shower with hotel water and good water pressure. They offer tour services, at very competitive prices, without any pressure to use them. Certainly a great place for first timers to stay in Hue, or veteran travelers like me. Great location that is within walking distance of lots of cafes and places to get the laundry done or rent bikes or buy water. Overall, the Orchid is a true bargain and a truly great place to stay.

Helpful?
Thank Jason1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ORCHID HOTEL

Property: ORCHID HOTEL
Address: 30A Chu Van An, Hue 47000, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#3 Family Hotel in Hue
#3 Romantic Hotel in Hue
Price Range (Based on Average Rates): $
Hotel Class:3 star — ORCHID HOTEL 3*
Number of rooms: 18
Official Description (provided by the hotel):
Orchid Hotel Hue is a popular choice amongst travelers in Hue, whether exploring or just passing through. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Orchid Hotel Hue combines warm hospitality with a lovely ambiance to make your stay in Hue unforgettable. ... more   less 
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Also Known As:
Orchid Hotel Hotel Hue
Orchid Hotel Hue

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