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“First Class Hotel”
Review of ORCHID HOTEL

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ORCHID HOTEL
Ranked #8 of 123 Hotels in Hue
Certificate of Excellence
Reviewed April 7, 2014

We had to unexpectedly reduce days booked at this hotel, at the last minute.
There was absolutely no problem with this, & after staying at the Orchid we were wishing we could have in fact increased our time there. The staff were warm, welcoming, friendly & helpful, &the facilities were of a very high standard, Room superbly comfortable, & breakfasts brilliant, ( & served so beautifully by Minh Thuy ). A lovely touch was the fresh fruit in our room, & delicious cake delivered to our room for supper !! The Orchid is virtually a 5 star Hotel charging 3 star rates, & we recommend it highly. If you are going to Hue -- don't stay anywhere else. !!

Room Tip: From memory, the only request we made was a room with a window !!!! We certainly got more than that...
  • Stayed: March 2014, traveled as a couple
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Thank Fred M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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547 - 553 of 2,378 reviews

Reviewed April 6, 2014

Rooms were comfortable and clean at the Orchid Hotel and the staff were really friendly and helpful. Breakfast was good and included hot food to order. My favourite thing about the hotel was the staff. After a long (and sweaty!) day sightseeing we came back to collect our bags before taking an overnight sleeper train and the staff offered us a shower at the hotel, even though we had already checked out. This made my day!

  • Stayed: March 2014, traveled as a couple
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Thank orch_la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2014

Located close to the river and within reasonable walking distance of the Citadel. Plenty of good restaurants within a hundred metres and a small supermarket two doors away. The rooms were good though, like most hotels in SE Asia, maintenance is not a strong point but only minor issues. The highlight was the staff who were outstanding. Not only were they friendly and knowledgeable but genuinely thoughtful. My wife had a fall and had cuts and bruises. On return to the hotel, they were extremely concerned bringing her ginger tea (which apparently fixes every ailment) plus first aid materials.

Room Tip: Rooms on higher floors were quieter but not much noise anyway as the hotel is on a side street
  • Stayed: March 2014, traveled with friends
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Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2014

From the time you arrive till you leave, there is nothing less than the most professional and friendly service from the staff at this hotel. The rooms are spacious, clean and well appointed. The breakfasts were a special time for us. They were great and the woman serving was particularly attentive and responsive. This hotel is the middle of all the action and we have no reservations in recommending it to everyone.

  • Stayed: March 2014, traveled as a couple
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Thank richmnol26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

We booked this hotel on recommendation of trip advisor and did not regret it in any way. Upon arrival we were greeted courteously and shown to our room, in the morning the staff greeted us by name for breakfast and we're amazingly helpful in producing a map and suggesting some of the local sites to see.
From there the service just got better. When staff saw us approaching the hotel they would call the lift before opening the door, and one morning one of the waitress' noticed me sniffing and produced a ginger tea for me.
As a rule I do not tip or write reviews (this is the first I have written) but the service was that good I felt the need.
Top hotel. Top staff.

  • Stayed: April 2014, traveled with friends
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Thank Lachy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014

We are a family of 4, so we fit nicely in the 3 bed room. Our girls shared the single bed. The room is spacious, it came either a computer, DVD player, and a nice balcony. The breakfast was a great buffet with a lot of variety, eggs could be made to order. The staff was very helpful and very friendly, we planned a tomb tour with a private guide and driver, as well as a car from Hue to Hoi An for $70.

  • Stayed: March 2014, traveled with family
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1  Thank Patti202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2014

We had a very excellent welcome at the Orchid hotel: a nice drink and a bowl of fruit while we performed check-in. We didn't book it in advance and unfortunately the room was available for 1 night only and the girl at the reception (sorry, I forgot your name) very kindly offered to help us in finding another accomodation for our 2nd night in Hue. The room was clean and big and the location is very central.

  • Stayed: March 2014, traveled as a couple
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Thank giomagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ORCHID HOTEL

Address: 30A Chu Van An, Hue 47000, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#3 Romantic Hotel in Hue
#3 Family Hotel in Hue
Price Range: $23 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ORCHID HOTEL 3*
Number of rooms: 18
Official Description (provided by the hotel):
Orchid Hotel Hue is a popular choice amongst travelers in Hue, whether exploring or just passing through. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Orchid Hotel Hue combines warm hospitality with a lovely ambiance to make your stay in Hue unforgettable. ... more   less 
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Also Known As:
Orchid Hotel Hotel Hue
Orchid Hotel Hue

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