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“Excellent hotel and top rating well deserved”
5 of 5 bubbles Review of ORCHID HOTEL

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ORCHID HOTEL
Ranked #9 of 122 Hotels in Hue
Certificate of Excellence
Languedoc
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Excellent hotel and top rating well deserved”
5 of 5 bubbles Reviewed February 26, 2013 via mobile

We only 1 night in this lovely city and went by reviews to pick this hotel, and thank goodness we did. An excellent hotel with some of the best staff we have met during our time in Vietnam.
Right from our initial contact, they always exceeded our expectations, arranging a taxi collection, early check-in, bike hire and a private tour. They were delightful and so helpful.
The room was excellent and very comfortable with a little terrace over looking the street. Air con seems to be standard out here, even in 2 star places. We have a triple room which was spacious, with a lovely bathroom. The breakfast, included, was the best we have had on our travels and the location good for the various sights and restaurants and bars at night.
Highly recommended, they deserve every praise.

Stayed February 2013, traveled with friends
Helpful?
Thank Alex-cdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,311 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
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English first
Montpellier, France
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 25, 2013 via mobile

We stayed in 7 different hotels on our trip to Vietnam, and this was the best. As many of the other reviewers have said, the staff are extremely friendly and very professional. They helped us book taxis and gave us advice, making our visit to Hue a lot easier. The breakfast was superb (lots of lovely fruit, nice omelettes, cakes), the room was great - spacious and clean, and the location was good too - quite close to the river and the forbidden city. We stayed only 1 day in Hue, which was enough to see the forbidden city and a few temples outside town. The city itself doesn't really warrant more than that. Send more time in Hoi An instead.

Stayed February 2013, traveled as a couple
Helpful?
Thank TaoLe123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed February 21, 2013

Our family visited Vietnam at Christmas and had a wonderful time. The Orchid in Hue is not a big hotel but it is very comfortable, in a great position and the staff and breakfast were absolutely outstanding.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ttri3065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed February 20, 2013 via mobile

We stayed at the Orchid hotel with my wife for two nights in February 2013. We had booked a standard room but were upgraded to a family room. We were welcomed by a fresh passion fruit juice and a brief explanation of what we could do in Hué (this is always helpful). Our room was big, modern, very clean and all the amenities were included : computer with Internet, tv and DVD, safe, professional hairdryer, toothbrush, etc... And even a sewing kit! A plate of fresh fruit was waiting for us in the room and on the second day we had a heart shaped cake. So cute! The bathroom towels are folded on your bed with a different shape everyday... This is the Orchid signature! Breakfasts are absolutely the best we could find in Vietnam. Plenty of fruits, freshly squeezed fruit juices, savory dumplings, fried rice, the usual bacon egg sausage, and sweet delicacies... You can eat as much as you want! But the best in this hotel remains the outstanding service. There is always someone waiting for you at the door even late at night and the receptionist is always here to help you find your way. On our last day, we forgot a sweater in the room, they rushed to the train station to bring it back to us!!! Really, this is 5 star service!! The only thing negative we could say about the hotel is that the bathtub looked older than the rest of the amenities with mold around the edges... They should maybe consider upgrading the bathtub in alignment with the rest of the hotel, but it is really just a detail.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MissTine_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

The incredibly personal service and vey thoughtful touches complement the pleasant and comfortable space in this well- located boutique hotel. Somehow, despite all the guests arriving and departing, the staff made us feel special ... Don't know how they do this, but we are so grateful for such a positive experience.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank greenever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 19, 2013 via mobile

I have to say that of all the hotels I've stayed at in Vietnam this hotel by far had the friendliest staff. They are very sincere when they say have a wonderful evening. The staff had upgrade me to their honeymoon suite, and I have to say it was very comfortable. They offer dvd movies in case you want to stay in, and if you like a particular food the chefs will try to prepare it for you the next day. You can tell that room might need a little bit of renovating, but it's very clean. I would definitely stay again when in in hue.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bboyswipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed February 18, 2013

We chose this hotel after TA reviews and were slightly disappointed. We chose a Romantic Room as it was reasonably priced with a jacuzzi bath. Unfortunately, the hot water for the bath never got hot enough for long enough to use it and the bathroom had an odd smell too. Although there were some nice touches in the room - fruit basket and towel arrangement it all felt very 80s - Dallas interior. This is all OK but me and my husband had stayed in cooler places in Vietnam at either similar or slightly higher prices. That said the staff were lovely, extremely friendly and accommodating. The breakfast options were OK and the location good.

Room Tip: Not the romance room
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jade W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ORCHID HOTEL

Property: ORCHID HOTEL
Address: 30A Chu Van An, Hue 47000, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#3 Family Hotel in Hue
#3 Romantic Hotel in Hue
Price Range (Based on Average Rates): $
Hotel Class:3 star — ORCHID HOTEL 3*
Number of rooms: 18
Official Description (provided by the hotel):
Orchid Hotel Hue is a popular choice amongst travelers in Hue, whether exploring or just passing through. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Orchid Hotel Hue combines warm hospitality with a lovely ambiance to make your stay in Hue unforgettable. ... more   less 
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Also Known As:
Orchid Hotel Hotel Hue
Orchid Hotel Hue

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