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Imperial Hotel
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Reviews (1,212)
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All reviewsrooftop barperfume riverstar hotelcorner roomtop floorjunior suitemandarin cafebreakfast buffetbeautiful hotelcity viewthird floorloved this hotelrooms are largestayed nightscentral locationvisiting huepho
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Reviewed April 25, 2013

We stayed one night here and even though we arrived early in the morning.
A staff provided us a room to put our luggages and take a rest.
and our room was good to see river area and city area.

It was good to say at 5 star hotel with such low price.
It seems to me too big hotel for old & small city but still 5 star service and facilities.
Breakfast was the greaest one while in Vietnam.

  • Stayed: March 2013, traveled with family
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Thank KennyKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imperial H, Director of Sales at Imperial Hotel, responded to this reviewResponded May 2, 2013

Dear KennyKim,

Thank you very much for having taken a moment of your valuable time to write a review regarding your excellent experience at Imperial hotel Hue.

We are grateful to receive such remarkable comments on the services provided to you during your stay, wonderful and positive remarks on our team and hotel facilities.

Rest assured that your feedback will inspire us to continue to give the best experience to all our guests.

Once again, thank you for sharing your experience and we look forward to welcoming you in the near future.

Best regards from Hue,

Hoai Nguyen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013 via mobile

We stayed two nights, with a 40% promo discount on our room, superb value for money which included an outstanding breakfast (easily the best brekkie in Vietnam in our 2 weeks of travel). This hotel will be hard to top, not to mention the lovely pool.

  • Stayed: April 2013
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Thank Kiwijustme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imperial H, Director of Sales at Imperial Hotel, responded to this reviewResponded April 24, 2013

Dear Kiwijustme ,

Thank you very much for having taken a moment of your valuable time to write a review regarding your excellent experience at Imperial Hue Hotel.

On behalf of the entire staff I would like to thank you very much for providing your wonderful comments. Our biggest reward and motivation is, that we have made your stay a pleasant one to remember.

Once again, thank you for sharing your experience and we look forward to welcoming you in the near future.

Best regards!

Hoai Nguyen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2013

stayed here for times with my whole family whenever we visit this beautiful country. Staff are so wonderful & helpful, they attend to any requests which may rise from us. The Hotel lobby, the view from our room, the rooftop bar... make this hotel a paradise worth living. We surely recommend this hotel to anyone visiting Hue City.

Room Tip: rooms facing the Perfume river are amazing
  • Stayed: April 2013, traveled with family
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Thank Thi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imperial H, Director of Sales at Imperial Hotel, responded to this reviewResponded April 24, 2013

Dear Thi H,

Thank you very much for having taken the time to post your recent experience about Imperial Hue.

We were delighted to read that you have enjoyed the friendliness of the whole Imperial team as well as the facilities and services we offer.

Hoping that you had a save trip back home we keep on wishing to see you again in our property and thank you for your valuable comments.

Best regards from Imperial Hotel hue!

Hoai Nguyen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2013

This hotel was selected for us as part of our tour of Vietnam.
Big, yes. A bit ostentatious, yes. But once you have put that to one side the rooms are spacious and spotless. The staff smiley and helpful. Younger members of staff are guided by more experienced ones and this results in a solid and seamless management.
Sadly, the grandeur of the inside is slightly let down by the concrete ugliness that is quite oppressive when outside enjoying the pool area. Hugely overlooked by all the rooms on upper floors and the presence of beautiful yasmin in pots does not take away from the constant reminder this building wants you to be aware of its presence.
Super location on the Perfume River within spitting distance of the Citadel.
If the weather permits it, the Rooftop bar is a must. Great view.
We had dinner in the ground floor restaurant and I would recommend you find a way to tell staff you want to take time over the meal rather than receive the courses in quick succession.
Beautiful smiley people but don't assume the questions will lead to a tantalising conversation. The barrier between languages is noticeable as is the distance between staff and client.
Rooms are beautiful.

Stayed: April 2013, traveled as a couple
Thank Hanneke H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imperial H, Director of Sales at Imperial Hotel, responded to this reviewResponded April 16, 2013

Dear Hanneke H,

Thank you very much for posting your most positive response about our services, facilities and staff on Trip Advisor.

We are delighted to read that your stay with us was memorable and enjoyable, so that you keep excellent memories from Imperial Hue.

We hope to welcome you in the near future to show you even more of our Vietnamese hospitality.

Best regards,

Hoai Nguyen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2013

I stayed for 2 nights at Imperial hotel Hue in the last day of March, that's a cold day. Lobby is beautiful with fresh flowers, the red Ao dai, and unique architecture. The first impression is homogenization at Imperial hotel. From the architecture: lobby, room, restaurant, to the welcome drink, uniform, ... have a royal style. Hotel staffs were friendly with cheerful smile, whenever. My room on 15th floor, which a best place to see a perfume river. Hotel's location is center, nearly Trang tien bridge, Dong ba market... so easy to walk anywhere.

  • Stayed: March 2013, traveled on business
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Thank Tiffany L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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