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“very relaxing, a resort more than a city hotel”

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La Residence Hue Hotel & Spa - MGallery by Sofitel
Ranked #10 of 122 Hotels in Hue
Certificate of Excellence
Paris, France
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“very relaxing, a resort more than a city hotel”
5 of 5 bubbles Reviewed April 9, 2014

in the center of hue, 5min walk to evrything, 5min drive from the citadelle... it's located at the end corner of the land, you can take your breakfast or lunch facing the river. it's so quiet you totally forget that you're in the city. you feel like in the middle of nowhere... so relaxing. The food is excellent. I usually take the club sandwich to compare every places ... is one of the best ever. In breakfast, the waffles are just delicious. The pool is great, the service is good, the SPA we didn't use. Only negative thing: the curtains (blackout) as at 6am, it was already too bright for us.

Room Tip: take a river view
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunshiniukas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, April 14, 2014
Dear Sunshiniukas

The entire team here at La Residence Hotel & Spa is delighted to receive the positive comment that you have posted on Trip Advisor.
It is great to see that you had a “very relaxing” time at our property. Furthermore, we are so happy to see that you really liked the convenient hotel location, the “quiet” atmosphere & the service. Especially the culinary team will be very thrilled to see their hard work & effort were recognized by how much you enjoyed the “excellent food” including the “delicious waffles” & the club sandwich was rated “one of the best ever”.
Once again, thank you for choosing stay with us & we look forward to welcome you back soon.
Warmest Regards,
Sergio Arias
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,128 reviews from our community

Traveler rating
    1,599
    430
    72
    22
    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (395)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 4, 2014

We spent three nights in Hue at the lovely La Residence. We had a comfortable room overlooking the gardens. The shower was a step into and over the bath so those with creaky joints should take care. The bed was comfortable though the pillows were not. Breakfast was a good buffet with plenty of choice. We ate in the restaurant twice with slightly mixed results. The pool is lovely with enough room to really swim and plenty of sun loungers. The staff were charming and helpful. Overall we liked it and would definitely go back but perhaps we would go for a slightly upgraded room in the hope of a separate shower - the Colonial Suite for choice!! Hue itself was quieter than Hanoi with a palace, tombs and pagodas to see. Avoid the dragon boat trip in the river as it is quite short, not very scenic and you are trapped In a floating souvenir shop with no escape from buying.

Room Tip: Garden views are lovely. We were in the old wing - perhaps the newer rooms have separate showers
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pm5060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, April 16, 2014
Dear Pm5060,
Thank you very much for spending three nights with us and also for sharing this valuable feedback.
The kind words you have chosen to describe us “lovely La Residence”, has made the whole team cheerful. We take great pride in what we do, and our guests’ recognition is the best reward we look for. I will make sure next time you visit us we give you a room with a separated shower, as we have it available in some of our rooms.
I also appreciate the inside information from your boat trip experience, as we continuously try to persuade boat owners to discontinue this insistent souvenir floating market practice towards tourists.
Thanks once again for the visit, and we do hope to have another opportunity to welcome you back.
Kind regards,
Sergio Arias
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Altrincham
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 3, 2014

Wonderful room with river view large balcony and all the amenities were of excellent quality.
The hotel is luxurious and is so charming in every aspect even the vegatable garden.
We arrived late evening and were served a meal in the lounge area which was most welcome. All the staff were wonderful welcoming,charming and so courteous and always with a smile. The swimming pool was a lovely relaxing area with comfortable sunbeds and so well kept. Hue is a lovely place will return to historical La Residence and Hue

Room Tip: Room overlooking the river
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, April 6, 2014
Dear Georgina L,
It was a pleasure to have you with us; our team strives to provide a great experience to our guests, and we are glad that you enjoyed your stay with us.
We recognize how fortunate we are to have our hotel in such a great location. However, that would not be enough without our “wonderful”, “charming” and “courteous” team. Thanks for pointing that out.
Our saltwater swimming pool is considered one of the best around here, I am glad you had time to enjoy.
Thanks again for sharing your feedback on trip advisor, La Residence family will be waiting to welcome you back.
Kind regards,
Sergio Arias
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 2, 2014

La Residence is in a perfect position right on the edge of the Perfume River in Hue. Sitting by the Pool or on the Patio by the Bar is just lovely. During the daytime you get the lovely views of the river. At nightime is turns into a magical lantern lit grotto...The hotel oozes charactor and is unrivalled for its totally delicious food presented in ways to challenge any top class French restaurant anywhere in the world. Service is excellent with a high level of professionalism and friendliness.

All is all, this is a perfectly lovely hotel.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, April 10, 2014
Dear Pat S,

I would like to start by thanking you for choosing to reside with us during your recent trip to Hue and of course for taking the time to post the outstanding account of your experiences at our bespoke property on Trip Advisor. It was with great pleasure that I read through your kind and encouraging words which left me mesmerised by your description of our “river view hotel that oozes character.......and at night-time is turned into a magical lantern lit grotto”. To be honest I've never heard of our guests recalling it like so. Our Chef An was only delighted to read of your high praise of his unique creative “unrivalled” dishes. The whole team here have been beaming with pride since reading how you felt of their “high level of professionalism and friendliness”. I'm sure it goes without saying, that all of us here are looking forward to welcoming you back to our historic address in the near future.

Kind regards,
Phan Trong Minh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester NY
Level Contributor
210 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 bubbles Reviewed April 1, 2014 via mobile

We just loved staying here since we prefer hotels with unique architecture, great locations, spacious rooms and "can't do enough for you" staff. La Residence hit all the right notes on these measures. Beautiful tile and wood hallways (no cheap carpet here!), lots of tropical hardwood doors and furniture. A nice fitness center on the top floor, all glass, with an expansive terra cotta patio for outdoor exercises. The breakfast buffet had everything you could ask for, both western and Vietnam dishes (the make a great pho). It was quiet here too, as the hotel is set back from the street, with a front courtyard and fountain. Our room overlooked the garden and pool, from our terrace we could see the river. We had a splendid stay, and this hotel earned our highest recommendation.

Stayed April 2014, traveled as a couple
Helpful?
Thank Visit-upstate-NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, April 8, 2014
Dear Visit-upstate-NY,

Thank you very much for staying at our historic address and also for sharing your feedback with the online community.

Yes, we agree with you! Our art deco design from the 1920’s is a “unique” feature that we are very proud of it. The building went through a major renovation/restoration process in 2002, conserving the original structure as much as possible. The dedicated team members that you kindly referred, as “can’t do enough for you staff” are very happy with this recognition.

I am glad to see that you enjoyed our breakfast buffet, as it has “everything you could ask for”. Our Franco-Vietnamese Executive Chef, Mr. La Thua An, is very meticulous about mixing local and international cuisines to provide dissimilar experiences to our guests.
Many thanks for recommending us to future guests, and we do hope to an opportunity to welcome you back to our hotel.
Kind regards,
Sergio Arias
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leucadia CA
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

Hue is a peaceful city in VietNam and La Residence reflects the quiet. We stayed in a colonial suite river view room with a balcony going onto three sides of the hotel. Watching the river as the sun sets is a beautiful experience. The staff was professional, the suite huge and comfortable, and the breakfast excellent. The pedicab driver out front of the hotel took us to the Tropical Garden for dinner and was there to return us to the hotel when we finished.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MLS65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, April 7, 2014
Dear MLS65,
Thank you very much for choosing La Residence Hotel & Spa as your accommodation whilst visiting the ancient city of Hue, and also for sparing some of your time to post this review.
As you perfectly described, Hue City is a “peaceful” destination and La Residence’s tranquillity blends very well with it. Rest assured that I will share your compliments to our team, as it is the best reward we always look for.
All the best, and we do hope to welcome you back to our historic address one day.
Kind regards,
Sergio Arias
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Residence Hue Hotel & Spa - MGallery by Sofitel

Property: La Residence Hue Hotel & Spa - MGallery by Sofitel
Address: 5 Le Loi Street. Vinh Ninh Ward, Hue, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hue
#2 Family Hotel in Hue
#2 Luxury Hotel in Hue
#4 Spa Hotel in Hue
#4 Romantic Hotel in Hue
Price Range (Based on Average Rates): $$
Hotel Class:5 star — La Residence Hue Hotel & Spa - MGallery by Sofitel 5*
Number of rooms: 122
Official Description (provided by the hotel):
Step back in time to Art Deco's golden age with a stay at La Residence Hue Hotel & Spa, MGallery by Sofitel. Nestled along the fabled Perfume River and overlooking the imposing Imperial Citadel - once home to Emperors and now preserved as a UNESCO World Heritage Site - La Residence is a one-of-a-kind masterpiece. Endowed with opulence and warmth, this former residence of the French "Resident Superieur" has been painstakingly restored and refashioned into an enchanting luxury boutique hotel with 122 guestrooms and suites, which offer visitors the chance to relive the pleasures of a bygone era. Food is a passion at Le Parfum Restaurant. Visitors will delight in a fusion menu of Vietnam and Europe's very best culinary traditions. Allow yourself to be swept away with the signature cocktails "La Residence Monsieur and La Residence Madame" in the cozy ambiance of Le Gouverneur Bar. Indulge yourself in our award-winning Spa and relax by the large saltwater swimming pool overlooking the river. ... more   less 
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Also Known As:
La Residence Hue Hotel Hue
La Residence Hue Hotel And Spa
La Residence Hotel

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