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La Residence Hue Hotel & Spa
Ranked #10 of 122 Hotels in Hue
Certificate of Excellence
Reviewed May 3, 2013 via mobile

Lovely hotel. Wonderful setting, affordable luxury. First class service and also real sense of quiet colonial mansion. Our 5 year old likes it too, and the staff were very nice to him. You can walk here from the train station, so take a train from Hanoi with this to look forward to. Freshen up on arrival, then walk along the shady river bank and over the bridge to the Citadel. Even the touts here are laid back. Or you could enjoy the hotel and look at photos of the Citadel in its former glory on the wifi.

  • Stayed: May 2013
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1  Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 15, 2013

Dear “Michael G”
The entire staff of men and women at La Residence Hotel & Spa wish to extend our sincerest appreciation for your wonderful comments pertaining to your stay with us in Hue, Vietnam. It is a real pleasure to hear that we are performing not only to meet your standards but at the same to create a “Memorable Moment” during your vacation. We are very happy to hear that you had the time to enjoy all of our facilities and at the same time to experience the beautiful scenery of this ancient capital. We hope to have you once again with “our family” at La Residence Hotel & Spa and all the best in your future travels.
Warmest regards,
Phan Trong Minh
Acting General Manager

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1,158 - 1,164 of 2,237 reviews

Reviewed May 3, 2013

The hotel is a magnificent building at the western end of the city on the riverfront. The location was a long way from any restaurants or cafes so other than eating at the hotel restaurant you'd have to walk to the other end of town to eat. We had some issues the first night finding somewhere to eat and had some difficulty getting suggestions from the front desk. We ate at the hotel two of the three nights because of this.

The room itself was great, an older type room with a balcony area at the back overlooking the river and some gardens. The pool was huge and there was plenty of room even if the hotel was full. There was also a billiards table near reception which we used when the inevitable thunderstorm came through.

The staff at the hotel were very helpful and we cannot thank them enough for their assistance during our stay. Hue, on the other hand, was the least friendly city we visited in Vietnam so we most likely won't be returning!

  • Stayed: October 2012, traveled as a couple
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1  Thank Tygaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 15, 2013

Dear “Tygaman”,
Thank you very much for taking the time to express your opinions and send us your comments pertaining to your recent visit to La Residence Hotel & Spa. We are elated that you found our residence, surrounding gardens, and service staff to be “exceptional” and at the same time we regret that we were not able to recommend anyplace to have dinner outside of our hotel. We do have a list of preferential eateries where we are assured that our guests will enjoy a high level of food and service, we will ensure all our team members are able to provide the preferential list upon requested. Even though you found Hue not to be as pleasing as you had expected, we hope to be able to be of service to you and your family in the future.
Thank you once again.
Phan Trong Minh
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

We stayed at this hotel for two nights and it was perfect. The building is a gorgeus and the rooms are big, clean and modern. The food was very well prepared with all vietnamise flavor posible. This is one of the nicest hotel we have ever stayed, the staff is super friendly, they take care of every single detail. The gardens are all well maintained, as well as the area surrounding the pool. You can take a tuktuk outside the hotel to go to the main turist atractions. If you go to Hue, stay at this hotel. It will make you feel like at home.

Stayed: July 2012, traveled as a couple
1  Thank Adrianagut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 5, 2013

Dear “Adrianagut”,
La Residence Hotel & Spa would like to thank you for your gracious comments pertaining to your 2 night visit here in Hue. We understand that you have a choice in selecting your accommodations when you plan your itinerary and we appreciate that you have given us the opportunity to be of service to you and your family. We strive to make every moment of your time here with our family a most “Memorable” one and that you indeed felt “at home” within our family. We will be sure to pass on your remarks to our team and they will be extremely pleased to know that you have recognized their efforts.
We hope to see you and your family at La Residence Hotel & Spa once again in the near future. All the best and safe travels.
Warmest regards,
Phan Trong Minh
Acting General Manager

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Reviewed May 1, 2013

This has to be one of the nicest places we have discovered in Asia.

It has:
-- A gorgeous colonial residence converted into 5 star hotel.
-- Capable, bilingual staff who are well trained. (The lady bartender in the main bar makes excellent martinis, and many other things too. Her knowledge and expertise were astounding for one who lives in Asia and deals regularly with clueless bar staff. Try the house special cocktail made with local rice wine and coconut juice.)
-- A lovely, deep swimming pool
-- Serenity and calm. A wonderful antidote to live in Asia's bustling cities.
-- Excellent food and wines.
-- A small but top-notch fitness center with views over the garden and courtyard
-- Top-class free wifi that functioned smoothly both in the room and public areas

It is no exaggeration to say that our stay at La Residence was one of the highlights of our visit to Central Vietnam. It is worth the trip to Hue just to stay there.

One more piece of advice: go now, because by the end of the year Hue airport will re-open, for direct international flights, and prices at the hotel will surely go up.

  • Stayed: April 2013, traveled as a couple
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Thank HK_Observer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 5, 2013

Dear “HK_Observer”,
A “Memorable Moment”. That is what our family here at La Residence Hotel & Spa dedicate ourselves to. The complete package, from luxurious accommodations to the ultimate in hospitality. This is what Hue is all about and we are extremely delighted and proud that we are able to pass on that charming tradition to you and your family. Yes, we are lucky to be situated in such a beautiful and scenic place surrounded by so much history from the Perfume River to the Imperial City of the Nguyen Dynasty.
As you have mentioned in your complimentary comments, our “unparalleled service excellence” extends from the bell staff all the way to our pool attendants who are committed in every way to make you feel at “home”. And we will definitely pass on your charming recognition of the bartender who took good care of you during your visit.
Thank you for your lavish and sincere recognition of La Residence Hotel & Spa. And as you have witnessed for yourself, our family have been honored to have you here. We welcome you back with open arms and look forward in having you once again.
Warmest regards,
Phan Trong Minh
Acting General Manager

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Reviewed May 1, 2013

Stayed here for 2 nights on our Vietnam tour. Good location, right on the Perfume River. We had a Deluxe River View room, which was on the top floor of the main hotel, being the former French Governors Residence. Huge balcony wrapping around on to three sides of the building, wholly unnecessary, but very nice anyway! Gave smashing views of the river and the mountains to Laos in the distance. Ate breakfast in the restaurant on one occasion. Very nice....all the usual suspects and great Pho to boot! We left very early the following morning so the hotel made us 'Breakfast boxes' which were very well received and were munched with great gusto on the drive to Danang airport. Didn't eat in the hotel other than breakfast as ate in Hue (short taxi ride of a few minutes) at 'La Carambole' and 'Hot Tuna', both of which were nice, with good food and cheap. Did however have the 'Blueberry Metropolitan' (rather too many actually) on the terrace, overlooking the beautiful grounds...drink of the week! Overall, decent enough hotel, well situated and reasonably priced.

Stayed: April 2013, traveled as a couple
Thank WolvesDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 5, 2013

Dear “WolvesDave”,
We, all team members at La Residence Hotel & Spa are pleased to have received your splendid comments pertaining to your recent stay with us here in Hue City, Vietnam. We all feel delighted that you have totally enjoyed your time spending with us.
We agree with you that our residence and grounds represent enormous history in charm and tradition. Our “home” is a small but an important sector of this region and is an extension of the tradition and hospitality that is engrained in every aspects of this land. In turn, our entire staff sincerely offers and commit ourselves to unparalleled guest excellence.
And yes, the “old building” is the cornerstone of our home here which offers a spectacular view of the Perfume River and Imperial Palace. There is nothing like it, having lunch, or that favorite drink of yours in our outside terrace. A truly “Memorable Moment”.
Thank you and hope to receive you, your family, and friends once again at La Residence Hotel & Spa.
Warmest regards,
Phan Trong Minh
Acting General Manager

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Reviewed April 30, 2013

Stayed at La Residence for two nights, first night arrived late and meal in bar just what we needed after long journey . Would highly recommend Long Island Iced Tea! Second evening ate in restaurant food very good as well as service. Breakfast also first class with good choice.

Stayed: April 2013, traveled as a couple
Thank Bev D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 1, 2013

Dear “Bev D”,
The entire team members at La Residence Hotel & Spa, Hue City want to thank you and convey our pleasure in serving you and your family during your recent stay with us.
We take pride in offering the best in luxury accommodations starting with our “beautiful art deco design” rooms and suites to the intimate and relaxing Le Gouverneur Bar and we compliment this with uncompromising and subtle service to our guests. Happy to hear that you had the opportunity to dine and have breakfast at Le Parfum and enjoy all of the fascinating creations of French and Vietnamese origins.
La Residence Hotel & Spa team looking forward to welcomes you, family, and friends when you prepare to visit Hue in the future.
Warmest regards,
Phan Trong Minh
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

La Residence is a beautiful colonial hotel in art-deco style. The former French governor house is huge and with lots of outdoor space. You can walk around in the lovely garden or relax at the pool area.

Our room was well decorated and decent sized. There was also a balcony which you can sit around. That really made you feel like home

We did try the massages at the spa and they were excellent. The masseurs were very well trained and knew our pressure points very well. We would definitely recommend others having a treatment there after a long day of sightseeing.

Le Parfum is the main restaurant in the hotel. We did try both lunch and dinner menu there. You can choose to have your meals at the outdoor terrace overlooking the river. Beef pho was a good option for afternoon snacks. As for dinner, it offered a variety of both international and Vietnamese dishes. The food was average - nothing too inspiring. If you stay here for more than one night, we would advise you to explore the restaurants around town.

Overall, the staff offered high quality of services. They were very friendly and always presented you with smiles.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank TravelGeekz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 1, 2013

Dear “TravelGeekz”,
La Residence Hotel & Spa are delighted in receiving your comments on Trip Advisor pertaining to your visit. We would like to thank you for selecting our residence as your “home away from home” in Hue and to be able to experience all that the ancient capital of Vietnam has to offer. We appreciate your gracious comments on all our facilities starting from the art deco style accommodations, manicured gardens, and for the time you had relaxing and enjoying your treatments at Le Spa. We are also regret to hear that you and your family were not totally overjoyed with the dinner at Le Parfum. We understand that there are times when we are not able to meet the expectations of our valued guests. Please rest assured that our management team will definitely discuss this issue and make the necessary changes to provide consistent high quality international dishes in the future.
Once again, we appreciate for your honest comments, your high score given and for valuing us as “The Pearl” of the Perfume River
We hope to have you again at La Residence Hotel & Spa in the near future.
Warmest regards,
Phan Trong Minh
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Residence Hue Hotel & Spa

Address: 5 Le Loi Street, Vinh Ninh Ward, Hue, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Hue
#2 Family Hotel in Hue
#2 Business Hotel in Hue
#4 Romantic Hotel in Hue
#5 Spa Hotel in Hue
Price Range: $117 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — La Residence Hue Hotel & Spa 5*
Number of rooms: 122
Official Description (provided by the hotel):
Step back in time to Art Deco's golden age with a stay at La Residence Hue Hotel & Spa. Nestled along the fabled Perfume River and overlooking the imposing Imperial Citadel - once home to Emperors and now preserved as a UNESCO World Heritage Site - La Residence is a one-of-a-kind masterpiece. Endowed with opulence and warmth, this former residence of the French "Resident Superieur" has been painstakingly restored and refashioned into an enchanting luxury boutique hotel with 122 guestrooms and suites, which offer visitors the chance to relive the pleasures of a bygone era. Food is a passion at Le Parfum Restaurant. Visitors will delight in a fusion menu of Vietnam and Europe's very best culinary traditions. Allow yourself to be swept away with the signature cocktails "La Residence Monsieur and La Residence Madame" in the cozy ambiance of Le Gouverneur Bar. Indulge yourself in our award-winning Spa and relax by the large saltwater swimming pool overlooking the river. ... more   less 
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Also Known As:
La Residence Hue Hotel And Spa
La Residence Hue Hotel Hue
La Residence Hotel

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