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“Beautiful building, friendly staff!”

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La Residence Hue Hotel & Spa
Ranked #10 of 122 Hotels in Hue
Certificate of Excellence
Reviewed April 30, 2013

Stayed at La Residence for two nights, first night arrived late and meal in bar just what we needed after long journey . Would highly recommend Long Island Iced Tea! Second evening ate in restaurant food very good as well as service. Breakfast also first class with good choice.

Stayed: April 2013, traveled as a couple
Thank Bev D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 1, 2013

Dear “Bev D”,
The entire team members at La Residence Hotel & Spa, Hue City want to thank you and convey our pleasure in serving you and your family during your recent stay with us.
We take pride in offering the best in luxury accommodations starting with our “beautiful art deco design” rooms and suites to the intimate and relaxing Le Gouverneur Bar and we compliment this with uncompromising and subtle service to our guests. Happy to hear that you had the opportunity to dine and have breakfast at Le Parfum and enjoy all of the fascinating creations of French and Vietnamese origins.
La Residence Hotel & Spa team looking forward to welcomes you, family, and friends when you prepare to visit Hue in the future.
Warmest regards,
Phan Trong Minh
Acting General Manager

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1,178 - 1,184 of 2,258 reviews

Reviewed April 27, 2013

La Residence is a beautiful colonial hotel in art-deco style. The former French governor house is huge and with lots of outdoor space. You can walk around in the lovely garden or relax at the pool area.

Our room was well decorated and decent sized. There was also a balcony which you can sit around. That really made you feel like home

We did try the massages at the spa and they were excellent. The masseurs were very well trained and knew our pressure points very well. We would definitely recommend others having a treatment there after a long day of sightseeing.

Le Parfum is the main restaurant in the hotel. We did try both lunch and dinner menu there. You can choose to have your meals at the outdoor terrace overlooking the river. Beef pho was a good option for afternoon snacks. As for dinner, it offered a variety of both international and Vietnamese dishes. The food was average - nothing too inspiring. If you stay here for more than one night, we would advise you to explore the restaurants around town.

Overall, the staff offered high quality of services. They were very friendly and always presented you with smiles.

  • Stayed: April 2013, traveled as a couple
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Thank TravelGeekz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 1, 2013

Dear “TravelGeekz”,
La Residence Hotel & Spa are delighted in receiving your comments on Trip Advisor pertaining to your visit. We would like to thank you for selecting our residence as your “home away from home” in Hue and to be able to experience all that the ancient capital of Vietnam has to offer. We appreciate your gracious comments on all our facilities starting from the art deco style accommodations, manicured gardens, and for the time you had relaxing and enjoying your treatments at Le Spa. We are also regret to hear that you and your family were not totally overjoyed with the dinner at Le Parfum. We understand that there are times when we are not able to meet the expectations of our valued guests. Please rest assured that our management team will definitely discuss this issue and make the necessary changes to provide consistent high quality international dishes in the future.
Once again, we appreciate for your honest comments, your high score given and for valuing us as “The Pearl” of the Perfume River
We hope to have you again at La Residence Hotel & Spa in the near future.
Warmest regards,
Phan Trong Minh
Acting General Manager

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Reviewed April 25, 2013

This former French Embassy has been converted into a top quality hotel with views of the river. Rooms are a good size and very comfortable. Large gardens surround the hotel and pool area and is a pleasant place to put your feet up after a day sightseeing.
Staff are excellent and a small problem we had with a guide was quickly sorted for us.

Room Tip: Pool and river views are the best
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  • Stayed: March 2013, traveled as a couple
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Thank RaySmith48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded April 27, 2013

Dear “RaySmith48”,
The whole team of La Residence Hotel & Spa wish to extend our sincerest appreciation for having given us an insight on your stay here at our residence along the banks of the Perfume River. We are so delighted to see that you have enjoyed your time with us and have given us the highest score in your TA comments. We fully understand and acknowledge that you have a choice in choosing your accommodations during your time away from and we are extremely honored to have been able to serve and offer our residence and service staff. We would like to point out that we are extremely proud to know that our team was able to resolve the “small problem” that occurred. That is what we are all about and we will continue to dedicate ourselves to uncompromising customer care to you and all of our future guests.
Hope to have you, your family, and friends once again in Hue and more specifically at La Residence Hotel & Spa.
All the best,
Phan Trong Minh
Acting General Manager

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Reviewed April 24, 2013

Me and my husband stayed for two nights in this beautiful art deco hotel, which was the house of the French governor in the beginning of the 20th century. All details follow the same art deco style. We used the spa, which was great, and the staff was very good: they helped us to book tours, tickets and made our stay very relaxing. Our apartment had a beautifu, balcony overloking the Parfume river, but the room and the bathroom could be larger. The pool is nice, as well. Breakfast was very good, but the restaurant was a bit disapointing - you can definitely do better in the city.

Stayed: April 2013
Thank Diptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded April 27, 2013

Dear Diptraveller,
La Residence Hotel & Spa appreciate the time you have taken to comment on your recent stay. It was truly a pleasure having you with us during your visit to Hue. Our residence is indeed fashioned according to the art deco designs and details of the French governor's residence and administration, and as you have stated, results in the accommodations as being not as large in area as other hotels. At the same time we are sorry to hear that your experience at Le Parfum was not what you had hoped for with regards as an overall experience. We definitely will convey this to the appropriate personnel of our FB team in order to correct any details that are present.
We hope that we can be of service to you and your family in the future. We wait at the doorsteps of La Residence Hotel & Spa with open arms and a smile. Thank you very much.
Warmest regards,
Phan Trong Minh
Acting General Manager

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Reviewed April 24, 2013

This is a very well kept hotel in a very good spot in Hue. The whole place as you can see from the photos is art deco based and is kept in excellent condition (Staff were repainting a small patch of wall that had peeled whilst we were there and it looked good as new afterwards). The rooms are really classy and comfortable even tho the mattress was a bit hard. I asked the staff if they could do something about it and that same day they put a thick mattress topper on which made it OK. The Mgt were always on hand to ask any questions and encouraged you to provide feedback direct to the hotel at the end of your stay. The pool area was really good being a stones throw from the river with good showers and toilets close by. The Pool bar was excellent with the staff very attentive and the food and drinks were excellent and reasonably priced to boot. Breakfast sat on the outside terrace overlooking the river was very pleasant and the choice of breakfasts was very extensive. We ate in the main restaurant one night and it turned out to be one of the most expesive meals we had in Vietnam. But whilst the food looked Wow! the flavours were disapointing which was a shame as it was a lovely setting to eat a meal in. Overall it was a great hotel to base ourselves out of Hue and indeed Hue is a lovely town with fantastic friendly people

Room Tip: Go for a room at the end of the corridor as the floors are tiled and people arriving late might dist...
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  • Stayed: March 2013, traveled as a couple
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Thank trueblueChester_Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded May 1, 2013

Dear “TrueblueChester_Uk”,
Firstly, the entire team at La Residence Hotel & Spa wish to thank you for your gracious comments and for giving us the opportunity to be of service to you and your family. We understand the importance of providing a comfortable setting and sincere customer care while you are away from home. That is our passion and we are dedicated in doing so with the ultimate care.
All of your observations are very important and help us to grow in the ever changing hospitality sector. We never wish to be complacent and take for granted the gorgeous facilities we have been given. We are very happy that you have taken the time to relax and enjoy yourselves starting from being pampered by our courteous service team members to taking the time to experience all of the beauty that Hue and La Residence has to offer. We are regret that your dinner at Le Parfum was not the “highlight” portion of your visit and our management team will definitely discuss this in order to correct and enhance our international cuisine. Thank you for your candor and openness with regards to this issue.
Once again we thanks for staying with us and for addressing us as “Relaxed and Friendly” on Trip Advisor. We hope we will be given another chance to have you with us here and to experience the many sights and sounds that Hue and La Residence Hotel & Spa has to offer you and your loved ones.
It was a real pleasure,
Phan Trong Minh
Acting General Manager

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Reviewed April 22, 2013

This art deco-style hotel is set back from the busy road that runs alongside the river. It is elegantly furnished with a large entrance area with bar, lounge area, pool table, business lounge (free internet) and gift area. Walking through this you find the large gardens with large and elegant pool area and views across to the river.
The rooms are in an annex building to the side of the lobby area. Furnished with art deco furniture, in keeping with the hotel style, the furniture is solid, well made, but ultimately feels a little dated.
Staff are incredibly friendly and helpful. We did arrange a boat trip with them, which sadly was a little disappointing - it was supposed to be just for my wife and i but other passengers joined throughout the trip. We paid $35 plus extra for bike trips to temples, not insignificant, but lots of extras were added on for drinks etc and the trip finished early - wouldn't recommend.
We didn't have breakfast as coming in at $25 this was pretty expensive for Vietnam. This hotel is fine dining all the way, with no in between, so ultimately we found ourselves exploring the backpacker area for something a little more reasonable.
A beautiful hotel, with great staff, but ultimately it lacked soul or character, especially compared with the likes of Life Resort in Hoi An

  • Stayed: April 2013, traveled as a couple
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Thank Rich_and_Sarah7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded April 27, 2013

Dear “Rich_and_Sarah7”,
Our entire team members would like to thank you for vacationing at La Residence Hotel & Spa. We believe that our residence offers the most in luxurious hospitality and unparalleled guest care. Your recent comments on Trip Advisor help us tremendously to identify and correct any details that may exist which will prevent you from having that “ultimate” experience with us.
We are happy to see that in general, you enjoyed your time with us and you find our staff great as you have noted and you have given us a high score on TripAdvisor. At the same time, it saddens us to hear that your boat trip was “disappointing” due to the fact of the additional two passengers that joined the excursion. We have taken this seriously as it is certainly not accepted for our level of standards, we inquired with the owners of the boat company of the concern issue and get their explanation, which we ourselves not 100% satisfied with but we just would like to share. They explained that the two persons who came and were on the boat were their family members, one was the boatman daughter and the other was her close friend and they normally use the boat as their second house. Again, for us this is not a good excuse and we have taken necessary action to ensure the similar will not happen to our future guests. Regarding the “little soulless”, we also feel regretful that we have not succeeded in making you feel with total satisfaction. Please believe us that this is not our usual level of service and intention and our management team will continue to review our procedures and mannerisms in order to compliment our residence with a subtle, personable, and consistent caring attitude.
Thank you once again. It was truly a pleasure to have you with us and please come again to La Residence Hotel & Spa and enjoy all that Hue has to offer.
Warmest regards,
Phan Trong Minh
Acting General Manager

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Reviewed April 19, 2013

By far the best hotel we stayed in Vietnam. We regretted not to stay longer in this atmospheric and beautifully decorated place. Impeccable service by a very good and smiling staff throughout. Bedrooms are very comfortable and spotless. Breakfast is excellent. We felt very relaxed in the bar area after a long day of travelling from Hanoi and another one exploring Hue.
We recommend a room with river view.

Room Tip: Room with river view
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  • Stayed: April 2013, traveled as a couple
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Thank MichFran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa, responded to this reviewResponded April 26, 2013

Dear “MichFran”,
We are elated to hear that you consider La Residence Hotel & Spa to be your top choice of hotels during your recent stay in Vietnam. Our mission here is to provide consistent, quality and an unassuming attitude in satisfying your every wish and needs. From our entire team of service professionals at Le Parfum Restaurant and Le Gouverneur Bar, we wish to thank you for acknowledging our efforts and consider it a privilege to be there throughout your time here.
We also regret that you could not have stayed longer so please do come again to visit our home and family along the banks of the Perfume River in Hue. We'll be waiting.
Warmest regards,
Phan Trong Minh
Acting General Manager

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Additional Information about La Residence Hue Hotel & Spa

Address: 5 Le Loi Street, Vinh Ninh Ward, Hue, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hue
#2 Family Hotel in Hue
#2 Luxury Hotel in Hue
#4 Romantic Hotel in Hue
#5 Spa Hotel in Hue
Price Range: $175 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — La Residence Hue Hotel & Spa 5*
Number of rooms: 122
Official Description (provided by the hotel):
Step back in time to Art Deco's golden age with a stay at La Residence Hue Hotel & Spa. Nestled along the fabled Perfume River and overlooking the imposing Imperial Citadel - once home to Emperors and now preserved as a UNESCO World Heritage Site - La Residence is a one-of-a-kind masterpiece. Endowed with opulence and warmth, this former residence of the French "Resident Superieur" has been painstakingly restored and refashioned into an enchanting luxury boutique hotel with 122 guestrooms and suites, which offer visitors the chance to relive the pleasures of a bygone era. Food is a passion at Le Parfum Restaurant. Visitors will delight in a fusion menu of Vietnam and Europe's very best culinary traditions. Allow yourself to be swept away with the signature cocktails "La Residence Monsieur and La Residence Madame" in the cozy ambiance of Le Gouverneur Bar. Indulge yourself in our award-winning Spa and relax by the large saltwater swimming pool overlooking the river. ... more   less 
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Also Known As:
La Residence Hue Hotel Hue
La Residence Hue Hotel And Spa
La Residence Hotel

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