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“Beautiful & Charming!” 5 of 5 bubbles
Review of La Residence Hue Hotel & Spa - MGallery by Sofitel

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La Residence Hue Hotel & Spa - MGallery by Sofitel
Ranked #8 of 123 Hotels in Hue
Certificate of Excellence
Atlanta, Georgia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Beautiful & Charming!”
5 of 5 bubbles Reviewed January 10, 2013

This is a very beautiful & charming hotel in Hue. It is situated along the Perfume river and the decor is so beautiful. Beautiful courtyard and swimming pool. Very nice and helpful concierges and bellman. The room was nice and clean. There is a decent selection of breakfast buffet to choose from. Dinner was good as well. The La Residence dessert is a must try. It is delicious! The only downside was that the bed creaks when you turn. We were approached by the manager during breakfast one morning apologizing for the creaks. We told him we didn't complain about it so it must be another guest experiencing same issue.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Acting General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, January 16, 2013
Dear “MalenaJade”,
The combination of La Residence Hotel and Spa, the Imperial Palace, and the lovely Perfume River offers a classic portrait of the history and tradition of Hue City. We are fortunate to be a small but important piece of this setting which was once shared by the French Governor and the last ruling dynasty in Vietnam.
Firstly, we thank you very much for having chosen La Residence Hotel and Spa as your destination in Hue City and to be able to offer you and your family service excellence. We are fortunate to be centrally located which offers easy access to the numerous historical sites in and around the city. Your comments regarding breakfast, dinner, and even dessert will be passed along to our culinary staff and we know that will be extremely delighted. Our bellman will also be pleased and proud that you have recognized their dedication to attention and service.
Unfortunately, at the same time, we regret to hear of the annoying “creaking” of your bed. Please rest assured that our management team will look into this comment and make the necessary corrections.
Our many thanks to you and your family and we stand ready to be of service to you once again upon your return to Hue City.
Warmest Regards,
Phan Trong Minh
Acting General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,073 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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London
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed January 9, 2013

Fantastic room, service, food, staff, management, all around attention to detail. We had a fantastic spa experience and great dining at Le Parfum. Spectacular one hundred year old building completely renovated in an art deco surrounding which transports you back to the 1920s. This is one of the few properties - maybe the only property - which I've reviewed as straight 5s on TA.

Room Tip: The old building if possible, all ten rooms are suites, (Though accessible by stairs only.) The top...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tintable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minh LRH P, Acting General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, January 12, 2013
Dear “Tintable”,
We at La Residence Hotel & Spa, are honored to have received your comments pertaining to your recent stay with us here in Hue City, Vietnam. Yes, we take tremendous pride and dedicate our entire team members in opening our arms to all whom make a choice to spend time with us.
We are delighted to see your notes that our hotel and grounds represent enormous history in charm and tradition which Hue City has to offer. Our hotel is only a small and important sector of this city and region and is an extension of the tradition and hospitality that is engrained in every aspects of this land. In this manner, our entire team members sincerely offer and commit ourselves to guest satisfaction.
And yes, the “old building” is the cornerstone of our home here and offers a spectacular view of the Perfume River and Citadel. There is nothing like it having lunch, or dinner in our outside dining area. A truly memorable moment.
Once again, thank you and hope to receive you, family, and friends again once you make your decision to visit us again in Hue City.
Phan Trong Minh
Acting General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 9, 2013

Beautiful and surprising, warm, chic and classy design from the 1930 ies.
Do stay there, or at least have a drink at the bar.
Beautiful Pool. Shame that you have to pay for sauna&hammam though.
The design is senstional.
Team is friendly.
Breakfast buffet is delicious.
and the pool.... splendid.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gabin04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minh LRH P, Acting General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, January 12, 2013
Dear “Gabin 04”,
The entire team at La Residence Hotel & Spa, Hue City want to thank you and express our pleasure in serving you and your family during your recent stay with us.
We take pride in offering the best in luxury hotel accommodations from our “beautiful and unique” rooms and suites to the cozy and relaxing La Gouverneur Bar. We realize that this is an integral part of our design and we compliment this with uncompromising service to our guests.
La Residence Hotel and Spa welcomes you, family, and friends when you prepare to visit Hue City in the future and send our best wishes for the upcoming year.
Phan Trong Minh
Acting General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spalding, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed January 8, 2013

We spent two nights at this glorious hotel. It is absolutely beautiful! Excellent atmosphere, the staff are wonderful, always smiling and extremely helpful. This hotel is a MUST if you are visiting Hue!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Acting General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, January 14, 2013
Dear “Annieh 1963”,
All of our men and women at La Residence Hotel and Spa thank you and appreciate your comments pertaining to your recent two night stay. As with all of our guests, it was a great pleasure of us to offer you with many memorable moments starting from the Imperial Palace grounds to the old sector of Hue City and all of its tradition and warm hospitality.
At the same time we are extremely happy that you have been enjoying very much your time with us. Yes, we commit to maintain the “glorious” and “absolutely beautiful” as you have mentioned.
Hope to see you, family, and friends once again here at La Residence Hotel & Spa. Warmest Regards,
Phan Trong Minh
Acting General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
248 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

Stayed for two nights at this beautiful hotel. The style is Art Deco and it has a very calming ambience. The pool and garden area at night is a spectacular sight. My husband had a session at the on site spa which he found to be both relaxing and rejuvenating. Our tour group had the Emperor's Feast and it was a truly memorable occasion as we got to dress up which was a lot of fun. The dinner and breakfast buffets offered a fabulous selection of dishes. I celebrated my birthday at the hotel and was surprised by not only a birthday card but two birthday cakes. A true Art Deco beauty of Hue.

Stayed January 2013, traveled as a couple
Helpful?
Thank 29plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Acting General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, January 14, 2013
Dear “29 plymouth”,
Yes, Le Residence Hotel and Spa is fortunate to be blessed with such a charming and captivating hotel and surroundings from the Art Deco design of the original French Governeur's Residence to the magnificent garden and swimming pool area. In addition, we are centrally located to the Imperial Palace and to many other distinct and enormously historical sights from the Nguyen Dynasty.
But in order to compliment these gifts, we dedicate ourselves in the art of singularity so that we can offer our guests the most memorable moments possible. Service, service, service. Never enough and you have confirmed with us that our team members are doing well in their roles.
We are also extremely pleased and honored that you have spent your birthday here with our family and had it as “a memorable moment”. We are happy to hear that you had the opportunity to enjoy our “calming ambiance” starting from the “Spa” to dining at Le Parfum Restaurant for breakfast, dinner and the Imperial feast.
Thank you very much for staying with us and wish to see you, family, and friends in the near future.
Warmest Regards,
Phan Trong Minh
Acting General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK, Kent
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 6, 2013

Our first visit to Vietnam and we stayed here for 3nights and then we didn't want to leave!
It's a lovely hotel and the staff make you feel very special from he moment you check-in.
We were upgraded as it was our honeymoon to a room over looking the swimming pool which was stunning.
Most of our time was either spent sightseeing around the Imperial Citadel or sitting around the pool and being waited on hand & foot!
The breakfast was great and we stayed in for dinner for my birthday which was lovely (the staff even arranged for a cake and card).
The hotel is based only a short walk away from the centre so eating out wasn't a chore!

We would love to go back! Thankyou La Residence.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RamblerUK_Kent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Acting General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, January 14, 2013
Dear “RamblerUK_Kent”,
La Residence Hotel & Spa team is delighted to receive your TripAdvisor commments. We believe that we have contributed to many special moments during your recent first visit to Vietnam and especially to Hue City. We pride ourselves in offering luxurious service and accommodations and especially during your magical moments of your recent marriage. Congratulations!
Also, the pleasure of having you spent your birthday with our family was a real thrill for our entire team. Please rest assured that our men and women will appreciate your comments and will continue to dedicate themselves in every aspect of hospitality.
Thank you once again and please visit us once again when visiting Hue City, the “Ancient Capital of Vietnam”.

Warmest Regards,
Phan Trong Minh
Acting General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed January 5, 2013

This hotel is very well presented, with its curved driveway and front gardens. The hotel is build around a colonial French building and the white exterior gives the hotel a great look. The public spaces in the hotel are quite elegant, befitting the French colonial influence. The rear gardens are also very restful. Our room was spacious and comfortable, especially the bed.

The breakfast buffet was quite good, but did not have the array of food choices that some other larger hotels have.

Our room safe malfunctioned once, but the staff had it open within 10 minutes of reporting it.

The hotel is located by the river in a quieter part of Hue. Walking along the paths and roads by the river towards the centre of town was very pleasant. We walked through well kept parks and saw the locals out enjoying themselves.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank peteratsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Acting General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, January 14, 2013
Dear “Peteratsydney”,
The entire staff at La Residence Hotel & Spa thank you for having spent your time here with us. We are dedicated and recognize that we have the responsibility of offering you and you family the ultimate in accommodation and service.
Our hotel is very well situated in the heart of Hue City which makes its guests convenient to discover this "ancient capital" of Vietnam. Yes, we are fortunate to take care of our guests in such a pleasant setting with unique and traditional lines of French and Vietnamese architectural designs.
We appreciate for your note regarding the selections at our breakfast buffet. And we are happy to see that your encounter of the room safe malfunctioning was rapidly and well handled.
Thank you once again for sharing your time away from home with us at La Residence Hotel & Spa. We wait to have the opportunity to be of service to you and your family and friends again in the near future.
Warmest Regards,
Phan Trong Minh
Acting General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Residence Hue Hotel & Spa - MGallery by Sofitel

Property: La Residence Hue Hotel & Spa - MGallery by Sofitel
Address: 5 Le Loi Street. Vinh Ninh Ward, Hue, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Hue
#2 Business Hotel in Hue
#2 Family Hotel in Hue
#3 Spa Hotel in Hue
#4 Romantic Hotel in Hue
Price Range (Based on Average Rates): $$
Hotel Class:5 star — La Residence Hue Hotel & Spa - MGallery by Sofitel 5*
Number of rooms: 122
Official Description (provided by the hotel):
Step back in time to Art Deco's golden age with a stay at La Residence Hue Hotel & Spa, MGallery by Sofitel. Nestled along the fabled Perfume River and overlooking the imposing Imperial Citadel - once home to Emperors and now preserved as a UNESCO World Heritage Site - La Residence is a one-of-a-kind masterpiece. Endowed with opulence and warmth, this former residence of the French "Resident Superieur" has been painstakingly restored and refashioned into an enchanting luxury boutique hotel with 122 guestrooms and suites, which offer visitors the chance to relive the pleasures of a bygone era. Food is a passion at Le Parfum Restaurant. Visitors will delight in a fusion menu of Vietnam and Europe's very best culinary traditions. Allow yourself to be swept away with the signature cocktails "La Residence Monsieur and La Residence Madame" in the cozy ambiance of Le Gouverneur Bar. Indulge yourself in our award-winning Spa and relax by the large saltwater swimming pool overlooking the river. ... more   less 
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Also Known As:
La Residence Hue Hotel Hue
La Residence Hue Hotel And Spa
La Residence Hotel

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